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Vip Services Manager Jobs (NOW HIRING)

Jamul Casino

VIP Services Supervisor

Jamul, CA · On-site

You will be reporting to VIP Services Manager. As the VIP Services Supervisor you will demonstrate and exemplify Jamul Casino Resort's mission and values by embodying the acronym F.I.R.S.T. (Fun ...

San Manuel

VIP Services Coordinator

Patton, CA · On-site

$19.75 - $25/hr

Manages and orders inventory as necessary and processes all VIP Services requisitions. Processes weekly payroll timesheets for Department, and supports Department scheduling needs. Submits daily ...

San Manuel

VIP Services Representative

Highland, CA · On-site

VIP Services Representative Under the direction of the Manager and Supervisor, VIP Services, the VIP Services Representative assists management with the administrative duties and coordination of all ...

Boyd Gaming

Representative VIP Services

Mulvane, KS

... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

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Vip Services Manager information

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$27.5K

$69.2K

$115.5K

How much do vip services manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for vip services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a VIP Services manager?

VIP Services Managers are professionals responsible for ensuring that high-value clients receive exceptional service and personalized experiences. They typically work in industries such as hospitality, casinos, entertainment, or luxury retail, managing special requests, coordinating exclusive events, and resolving issues promptly. Their main goal is to build strong relationships with VIP customers, enhance client satisfaction, and encourage loyalty. This role often involves overseeing a team and collaborating with other departments to deliver seamless, high-quality service tailored to the client's preferences.

How does a VIP Services manager typically collaborate with other departments to enhance the guest experience?

A VIP Services Manager works closely with departments such as front office, concierge, housekeeping, and security to coordinate seamless, personalized experiences for high-value guests. This role often involves regular meetings and constant communication to ensure all team members are aligned on special requests, preferences, and itineraries. By fostering strong interdepartmental relationships, the VIP Services Manager can quickly address challenges and exceed guest expectations, which is crucial in luxury hospitality environments.

What are the key skills and qualifications needed to thrive as a VIP Services manager, and why are they important?

To thrive as a VIP Services Manager, you need strong customer service expertise, hospitality industry experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), CRM software, and reservation platforms is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set top candidates apart in delivering exceptional guest experiences. These skills ensure VIP guests receive personalized, seamless service, which is crucial for loyalty and maintaining the organization's reputation.

What is the difference between Vip Services Manager vs Concierge Manager?

AspectVip Services ManagerConcierge Manager
CredentialsExperience in luxury client services, hospitality certifications often preferredCustomer service experience, hospitality or tourism background common
Work EnvironmentLuxury hotels, private clubs, high-end travel agenciesHotels, resorts, luxury apartments, corporate concierge services
Employer & IndustryLuxury hospitality, private clubs, travel industryHotels, resorts, corporate sectors
Search & Comparison IntentUnderstanding high-end client service roles, luxury hospitality managementCustomer service, personalized guest experience roles

The Vip Services Manager focuses on overseeing premium client experiences, managing VIP clients, and coordinating exclusive services in luxury settings. The Concierge Manager primarily handles guest requests, reservations, and personalized services to enhance guest satisfaction. While both roles require excellent customer service skills and industry experience, the Vip Services Manager typically manages a team and develops VIP programs, whereas the Concierge Manager directly interacts with guests to fulfill their needs.

What cities are hiring for Vip Services Manager jobs?

Cities with the most Vip Services Manager job openings:

What are the most commonly searched types of Vip Services jobs?

The most popular types of Vip Services jobs are:

Who are the top companies hiring for Vip Services Manager jobs?

The top employers for Vip Services Manager jobs are:

What states have the most Vip Services Manager jobs?

States with the most job openings for Vip Services Manager jobs include:

What are popular job titles related to Vip Services Manager jobs?

For Vip Services Manager jobs, the most frequently searched job titles are:

Vip Services Manager jobs near you
Infographic showing various Vip Services Manager job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.

VIP Services | VIP Services Supervisor

Miami Beach, FL • On-site

Fontainebleau Florida Hotel
See more jobs at Fontainebleau Florida Hotelexternal

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Posted 14 days ago

Job description

Fontainebleau Miami Beach VIP Services Supervisor

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

We are looking for a VIP Services Supervisor to join our team! The VIP Services Supervisor will supervise the day-to-day activities of the VIP services Teams to ensure quality standards, services, and guest satisfaction.

Examples of Duties, includes but is not limited to the following:

  • Oversee and monitor staff to ensure positive and engaging customer relations.
  • Make reservations for room accommodations, restaurants, etc., as requested by guest or personal assistant.
  • Create and maintain guest personal profiles.
  • Resolve guest concerns and implement resolutions.
  • Schedule labor force and assign work for efficient use of equipment and personnel.
  • Supervise VIP Services staff to ensure compliance of Company and departmental rules, policies, and procedures.
  • Ensure an effective staff by interviewing candidates, recommending candidates for hire, preparing and conducting performance evaluations, verbal counseling, and other disciplinary actions.
  • Perform concierge duties and other related duties as necessary or assigned.
  • Standing or walking for long periods of time. Professional shoes in alignment with the front office/concierge grooming standards
Qualifications
  • Well organized and demonstrated strong problem solving skills.
  • Ability to communicate effectively and establish and maintain effective working relationships with staff.
  • Previous concierge and VIP services experience preferred. One year supervisory experience preferred.
  • Bilingual highly desirable.
  • High school education or equivalent. College degree preferred.

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