ZipRecruiter

Log In

1

Vip Services Manager Jobs (NOW HIRING)

Seminolehardrock

Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...

San Manuel Casino

VIP Services Concierge

Highland, CA · On-site

$15.50 - $19.75/hr

Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our ...

DraftKings, Inc.

VIP Services Representative

You'll build meaningful relationships with VIP customers, step in to manage accounts during periods ... Exceed engagement and service level performance targets. * Assist in reactivation efforts to re ...

Jamul Casino

VIP Services Specialist

Jamul, CA

The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...

Jamul Casino

VIP Services Specialist

Jamul, CA · On-site

The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...

Jamul Casino

VIP Services Specialist

Jamul, CA · On-site

The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

next page

Showing results 1-20

All JobsVip Services Manager Jobs

Vip Services Manager information

See salary details

$27.5K

$69.2K

$115.5K

How much do vip services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for vip services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

How does a VIP Services Manager typically collaborate with other departments to enhance the guest experience?

A VIP Services Manager works closely with departments such as front office, concierge, housekeeping, and security to coordinate seamless, personalized experiences for high-value guests. This role often involves regular meetings and constant communication to ensure all team members are aligned on special requests, preferences, and itineraries. By fostering strong interdepartmental relationships, the VIP Services Manager can quickly address challenges and exceed guest expectations, which is crucial in luxury hospitality environments.

What are VIP Services Managers?

VIP Services Managers are professionals responsible for ensuring that high-value clients receive exceptional service and personalized experiences. They typically work in industries such as hospitality, casinos, entertainment, or luxury retail, managing special requests, coordinating exclusive events, and resolving issues promptly. Their main goal is to build strong relationships with VIP customers, enhance client satisfaction, and encourage loyalty. This role often involves overseeing a team and collaborating with other departments to deliver seamless, high-quality service tailored to the client's preferences.

What is the difference between Vip Services Manager vs Concierge Manager?

AspectVip Services ManagerConcierge Manager
CredentialsExperience in luxury client services, hospitality certifications often preferredCustomer service experience, hospitality or tourism background common
Work EnvironmentLuxury hotels, private clubs, high-end travel agenciesHotels, resorts, luxury apartments, corporate concierge services
Employer & IndustryLuxury hospitality, private clubs, travel industryHotels, resorts, corporate sectors
Search & Comparison IntentUnderstanding high-end client service roles, luxury hospitality managementCustomer service, personalized guest experience roles

The Vip Services Manager focuses on overseeing premium client experiences, managing VIP clients, and coordinating exclusive services in luxury settings. The Concierge Manager primarily handles guest requests, reservations, and personalized services to enhance guest satisfaction. While both roles require excellent customer service skills and industry experience, the Vip Services Manager typically manages a team and develops VIP programs, whereas the Concierge Manager directly interacts with guests to fulfill their needs.

What are the key skills and qualifications needed to thrive as a VIP Services Manager, and why are they important?

To thrive as a VIP Services Manager, you need strong customer service expertise, hospitality industry experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), CRM software, and reservation platforms is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set top candidates apart in delivering exceptional guest experiences. These skills ensure VIP guests receive personalized, seamless service, which is crucial for loyalty and maintaining the organization's reputation.
What cities are hiring for Vip Services Manager jobs? Cities with the most Vip Services Manager job openings:
What are the most commonly searched types of Vip Services jobs? The most popular types of Vip Services jobs are:
Who are the top companies hiring for Vip Services Manager jobs? The top employers for Vip Services Manager jobs are:
What states have the most Vip Services Manager jobs? States with the most job openings for Vip Services Manager jobs include:
What job categories do people searching Vip Services Manager jobs look for? The top searched job categories for Vip Services Manager jobs are:
Vip Services Manager jobs near you
Infographic showing various Vip Services Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.
Representative VIP Services

Representative VIP Services

Boyd Gaming

Michigan City, IN

Full-time

Posted 12 days ago

Boyd Gaming rating

6.9

Company rating: 6.9 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

67th of 135 rated casinos

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

To provide VIP service and amenities to premium players.  Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed.

  • Greet guests and provide information to preferred customers at the hotel or VIP Services desk.
  • Operate hotel reservation computer system to check guests in an out of hotel and accept payment.
  • Access computerized slot & pit tracking system as directed by casino marketing or other authorized management.
  • Follow proper phone etiquette and communicate effectively with hotel services and  other staff.
  • Assist marketing departments with special events, tournaments, distributing VIP gifts, hosting special events and tournament parties.
  • Operate fax & copier machines for preferred customers.
  • Type accurately on a computer with a minimum speed of 30 wpm.
  • Prepare VIP Lounge:  Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.
  • Maintain inventory of amenity and office supplies.
  • Input information into spread sheets or cut comps as directed.
  • Possess ability to add, subtract, and audit accounts using a 10-key adding machine.
  • Handle money accurately following established procedures.
  • Possess knowledge of rates, room types, room availability, instructions for the day or week, hotel policies and procedures, and Sargent Key system.
  • Assist with telemarketing as directed by management.
Qualifications
  • 2 years of casino experience or customer service experience preferred. 
  • Good communication skills and ability to use a computer and adding machine required.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What Boyd Gaming employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Boyd Gaming logo

About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975

View All Boyd Gaming Jobs

Apply