... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
VIP Services Concierge
Highland, CA · On-site
$15.50 - $19.75/hr
Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our ...
VIP Services Concierge
Highland, CA · On-site
$15.50 - $19.75/hr
Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our ...
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
VIP Services Concierge
Highland, CA · On-site
$15.50 - $19.75/hr
Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our ...
VIP Services Concierge
Highland, CA · On-site
$15.50 - $19.75/hr
Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our ...
VIP Services Representative Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including ...
VIP Services Representative Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including ...
... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
Quick apply
... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
VIP Services Representative
$12.25 - $15/hr
The VIP Services Representative will ensure that the highest quality, the "royal treatment" of ... Assists Management and the Casino Hosts in accommodating guest's event/hotel, restaurant, and spa ...
VIP Services Representative
$12.25 - $15/hr
The VIP Services Representative will ensure that the highest quality, the "royal treatment" of ... Assists Management and the Casino Hosts in accommodating guest's event/hotel, restaurant, and spa ...
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
Quick apply
Under the direction of the Manager - VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a ...
VIP Services Representative At Ko-Kwel Casino Resort, we know the best experiences start with a ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
VIP Services Representative At Ko-Kwel Casino Resort, we know the best experiences start with a ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
You'll build meaningful relationships with VIP customers, step in to manage accounts during periods ... Exceed engagement and service level performance targets. * Assist in reactivation efforts to re ...
You'll build meaningful relationships with VIP customers, step in to manage accounts during periods ... Exceed engagement and service level performance targets. * Assist in reactivation efforts to re ...
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
Quick apply
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
Why this job matters The VIP Services Representative plays a key role in creating memorable ... Utilizes player-rating software, hotel systems, and departmental tools to manage guest data ...
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
Quick apply
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
VIP Services Specialist
Jamul, CA · On-site
The VIP Service Specialist will provide personalized service, assist with events, and represent our ... management • Actively captures new player names and preferences and proactively introduces the ...
Additional duties, temporary or permanent, as may be assigned by VIP Services Management. EDUCATION AND/OR EXPERIENCE: * High school diploma or GED * Ability to read and speak English fluently.
Additional duties, temporary or permanent, as may be assigned by VIP Services Management. EDUCATION AND/OR EXPERIENCE: * High school diploma or GED * Ability to read and speak English fluently.
VIP Representative Services
Biloxi, MS · On-site
... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
VIP Representative Services
Biloxi, MS · On-site
... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...
Vip Services Manager information
See salary details
$27.5K - $35.5K
4% of jobs
$35.5K - $43.5K
5% of jobs
$43.5K - $51.5K
9% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$51.5K - $59.5K
17% of jobs
The median wage is $66.1K / yr.
$59.5K - $67.5K
18% of jobs
$74.6K is the 75th percentile. Wages above this are outliers.
$67.5K - $75.5K
24% of jobs
$75.5K - $83.5K
9% of jobs
$83.5K - $91.5K
5% of jobs
$91.5K - $99.5K
3% of jobs
$99.5K - $107.5K
3% of jobs
$107.5K - $115.5K
2% of jobs
$27.5K
$69.2K
$115.5K
How much do vip services manager jobs pay per year?
How does a VIP Services Manager typically collaborate with other departments to enhance the guest experience?
What are VIP Services Managers?
What is the difference between Vip Services Manager vs Concierge Manager?
| Aspect | Vip Services Manager | Concierge Manager |
|---|---|---|
| Credentials | Experience in luxury client services, hospitality certifications often preferred | Customer service experience, hospitality or tourism background common |
| Work Environment | Luxury hotels, private clubs, high-end travel agencies | Hotels, resorts, luxury apartments, corporate concierge services |
| Employer & Industry | Luxury hospitality, private clubs, travel industry | Hotels, resorts, corporate sectors |
| Search & Comparison Intent | Understanding high-end client service roles, luxury hospitality management | Customer service, personalized guest experience roles |
The Vip Services Manager focuses on overseeing premium client experiences, managing VIP clients, and coordinating exclusive services in luxury settings. The Concierge Manager primarily handles guest requests, reservations, and personalized services to enhance guest satisfaction. While both roles require excellent customer service skills and industry experience, the Vip Services Manager typically manages a team and develops VIP programs, whereas the Concierge Manager directly interacts with guests to fulfill their needs.
What are the key skills and qualifications needed to thrive as a VIP Services Manager, and why are they important?

Boyd Gaming rating
6.9
Based on 104 frontline employees who took The Breakroom Quiz
67th of 135 rated casinos
Job description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed.
- Greet guests and provide information to preferred customers at the hotel or VIP Services desk.
- Operate hotel reservation computer system to check guests in an out of hotel and accept payment.
- Access computerized slot & pit tracking system as directed by casino marketing or other authorized management.
- Follow proper phone etiquette and communicate effectively with hotel services and other staff.
- Assist marketing departments with special events, tournaments, distributing VIP gifts, hosting special events and tournament parties.
- Operate fax & copier machines for preferred customers.
- Type accurately on a computer with a minimum speed of 30 wpm.
- Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.
- Maintain inventory of amenity and office supplies.
- Input information into spread sheets or cut comps as directed.
- Possess ability to add, subtract, and audit accounts using a 10-key adding machine.
- Handle money accurately following established procedures.
- Possess knowledge of rates, room types, room availability, instructions for the day or week, hotel policies and procedures, and Sargent Key system.
- Assist with telemarketing as directed by management.
- 2 years of casino experience or customer service experience preferred.
- Good communication skills and ability to use a computer and adding machine required.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
What Boyd Gaming employees say
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Benefits
Hours and flexibility
Workplace
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About Boyd Gaming
Sourced by ZipRecruiter
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.
Industry
Amusement, gambling, and recreation
Company size
10,000+ Employees
Headquarters location
Las Vegas, NV, US
Year founded
1975