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Vip Services Manager Jobs (NOW HIRING)

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

Boyd Gaming

VIP Representative Services

Biloxi, MS

... management. * Follow proper phone etiquette and communicate effectively with hotel services and ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

Livenation

VIP Premium Services Manager

Charlotte, NC · On-site

Works with Box Office Manager on ticket issues throughout show * Assists VIP service team, as needed, with closing open tabs at night end * Assists Security with challenging VIP clients and tables

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Vip Services Manager information

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$27.5K

$69.2K

$115.5K

How much do vip services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for vip services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

How does a VIP Services Manager typically collaborate with other departments to enhance the guest experience?

A VIP Services Manager works closely with departments such as front office, concierge, housekeeping, and security to coordinate seamless, personalized experiences for high-value guests. This role often involves regular meetings and constant communication to ensure all team members are aligned on special requests, preferences, and itineraries. By fostering strong interdepartmental relationships, the VIP Services Manager can quickly address challenges and exceed guest expectations, which is crucial in luxury hospitality environments.

What are VIP Services Managers?

VIP Services Managers are professionals responsible for ensuring that high-value clients receive exceptional service and personalized experiences. They typically work in industries such as hospitality, casinos, entertainment, or luxury retail, managing special requests, coordinating exclusive events, and resolving issues promptly. Their main goal is to build strong relationships with VIP customers, enhance client satisfaction, and encourage loyalty. This role often involves overseeing a team and collaborating with other departments to deliver seamless, high-quality service tailored to the client's preferences.

What is the difference between Vip Services Manager vs Concierge Manager?

AspectVip Services ManagerConcierge Manager
CredentialsExperience in luxury client services, hospitality certifications often preferredCustomer service experience, hospitality or tourism background common
Work EnvironmentLuxury hotels, private clubs, high-end travel agenciesHotels, resorts, luxury apartments, corporate concierge services
Employer & IndustryLuxury hospitality, private clubs, travel industryHotels, resorts, corporate sectors
Search & Comparison IntentUnderstanding high-end client service roles, luxury hospitality managementCustomer service, personalized guest experience roles

The Vip Services Manager focuses on overseeing premium client experiences, managing VIP clients, and coordinating exclusive services in luxury settings. The Concierge Manager primarily handles guest requests, reservations, and personalized services to enhance guest satisfaction. While both roles require excellent customer service skills and industry experience, the Vip Services Manager typically manages a team and develops VIP programs, whereas the Concierge Manager directly interacts with guests to fulfill their needs.

What are the key skills and qualifications needed to thrive as a VIP Services Manager, and why are they important?

To thrive as a VIP Services Manager, you need strong customer service expertise, hospitality industry experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), CRM software, and reservation platforms is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set top candidates apart in delivering exceptional guest experiences. These skills ensure VIP guests receive personalized, seamless service, which is crucial for loyalty and maintaining the organization's reputation.
What cities are hiring for Vip Services Manager jobs? Cities with the most Vip Services Manager job openings:
What are the most commonly searched types of Vip Services jobs? The most popular types of Vip Services jobs are:
Who are the top companies hiring for Vip Services Manager jobs? The top employers for Vip Services Manager jobs are:
What states have the most Vip Services Manager jobs? States with the most job openings for Vip Services Manager jobs include:
What job categories do people searching Vip Services Manager jobs look for? The top searched job categories for Vip Services Manager jobs are:
Vip Services Manager jobs near you
Infographic showing various Vip Services Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.

Circa - Hotel - VIP Service Representative

dtlvgroup

Las Vegas, NV • On-site

Other

Posted 13 days ago

Job description

Job Title:          VIP Service Representative

Department:     Hotel

JOB SUMMARY:

As a member of Circa Resort & Casino’s VIP Service Team, you will provide exceptional Guest service and create unforgettable experiences for our most notable clientele.  VIP Guests may include casino players, high net worth individuals, celebrities, and business associates of our organization.

VIP Service Representatives act as a liaison between our most valued Guests and our Casino Host Team, Executives, Officers, and Directors to deliver on the promise of providing each guest with The Time of their Life.

ESSENTIAL JOB FUNCTIONS:  

  • Greet VIP Guests with a warm, courteous, and professional demeanor and provide an efficient check-in experience upon arrival.
  • Efficiently and accurately process room reservation, transportation, and amenity requests.
  • Assist Casino Hosts with VIP guest folio reviews upon departure to ensure seamless billing.
  • Organize and coordinate the provision of exclusive amenities and services for VIP guests, such as room preferences, welcome gifts, and personalized arrangements to ensure a memorable experience.
  • Establish professional rapport with all Casino Hosts to maintain inter-departmental synergies.
  • Build positive and lasting relationships with VIP Guests, ensuring their long-term loyalty and satisfaction.
  • Collaborate with other departments to include Casino Services, Front Desk, Club One, Sales, Entertainment, Executive and other departments to ensure a seamless service experience.
  • Address concerns or issues raised by VIP Guests promptly, professionally, and effectively, engaging department management as necessary.
  • Handle sensitive and confidential information with the utmost discretion, respecting Guest privacy and confidentiality.
  • Adhere to strict appearance standards as appropriate for high level interactions with VIP Guests, Company Executives, and other high-level clientele.
  • Maintain an upbeat, positive, and professional demeanor at all times.
  • Responsible for being informed and up to date on relevant property events, casino offers and promotions.
  • Additional duties, temporary or permanent, as may be assigned by VIP Services Management.

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or GED
  • Ability to read and speak English fluently.
  • Prior hotel operations experience to include Front Desk and VIP Service preferred.
  • Working knowledge of Microsoft Office programs and Oracle’s Opera PMS desired.

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols.
  • Performance of job duties will require standing, walking, lifting, bending, reaching, pushing, pulling, and grasping. These tasks include the maintenance and care of assigned areas as well as constant contact with fellow Team Members and Guests.

 

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job.   While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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