Video Operations Assistant Jobs in Minnesota (NOW HIRING)

Hennepin County District Court has an exciting opportunity to join the Criminal Downtown Team as a Court Operations Associate! This is a diverse, professional environment that promotes equity for all court staff and court customers.
Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires commitment to providing a professional court experience and an eye for detail, as well as excellent interpersonal communication, time management, and technological skills to match our high-performance environment.
What You Will Do

• Perform criminal courtroom clerking; prepare case files for court; check people in; host Zoom for remote calendars as needed; live update court files and complete other criminal case processing as needed.
• Independently update case information and generate legal documents as decisions are made by the Court during proceedings; ensure that electronic messages containing custody, warrant and sentencing information are passing to partner agencies in a timely and accurate manner.
• Schedule court hearings and send notices to parties/attorneys.
• Communicate courteously and effectively with court stakeholders by responding to requests for information, answering questions on court policies and procedures.
• Perform financial activities including calculating costs and amounts due; receipting fines, fees, and bail via counter and mail payments; balancing tills.
• Administrative duties as assigned.

What You Must Have

• High school diploma or equivalent.
• One (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year.
  • Examples of relevant job experience: customer service, administrative work, office, and clerical work.

Nice to Have

• Two years of customer service and/or administrative experience.
• Proficient in Microsoft office Suite, with the ability to learn other job-related software.
• Experience in a legal setting such as a courtroom, or as a paralegal or legal assistant, with a background in preparing, analyzing, and processing legal documents.
• Experience with electronic document applications, workflow queues and web-based video audio platforms.
• Experience handling financial transactions.

What You Will Bring

• Experience providing exceptional customer service while working under pressure in a high volume, fast-paced environment.
• Effective oral and written communication skills.
• Proficiency in Microsoft Office Suite and ability to learn other job-related software.
• Ability to accurately process financial transactions and complete other data entry tasks with an eye for detail.
• Skill in resolving difficult situations and interpersonal conflicts in a respectful and courteous manner.
• Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity.
• Self-motivated and able to organize workload, set priorities, and meet deadlines.

Supplemental Information
Logistics
The Criminal Downtown teams are located in downtown Minneapolis:

• Public Safety Facility: 401 South 4th Street, Suite 134 (first floor)
• Hennepin County Government Center: 300 South 6th Street, C-1153 (eleventh floor)

These positions are assigned to the Government Center team but may assist at the Public Safety Facility depending on business needs. Staff are working primarily onsite with potential for occasional remote work, depending on business needs. The core hours for these positions are 8:00 a.m.-4:30 p.m., Monday-Friday, but may vary depending on the assignment and operational needs.
Salary Range
The expected starting salary for external candidates is at least $23.50 per hour or higher, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.
To Apply
Complete your application with resume attached by September 14th, 2026, at 11:59pm. Interviews will be conducted virtually, via Zoom. All employment offers are contingent upon satisfactory results of our background check processes.
This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
Please contact Human Resources with questions regarding this posting via email: 4th.human.resources@courts.state.mn.us; or phone: 612-540-6488.
About Us
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 4th.Human.Resources@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.