To thrive at Victory Automotive Group, you need a solid understanding of automotive sales, customer service, and dealership operations, often supported by experience in automotive retail or related certifications. Familiarity with dealership management systems (DMS), CRM software, and product knowledge about various vehicle makes and models is typically required. Strong interpersonal, negotiation, and problem-solving skills enable team members to build rapport with customers and work effectively within a fast-paced dealership environment. These skills ensure customer satisfaction, drive sales performance, and contribute to the overall success and reputation of the dealership.