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Vice President Technical Operations Jobs in Springfield, MA

FAVARH

SVP, Chief Audit Executive

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... across financial, operational, and regulatory domains * Oversee the design, execution, and ... Build and lead a high-performing Internal Audit and FCR organization with strong technical depth ...

Archgroup

Assistant Vice President, Construction

Hartford, CT · Hybrid

$144K - $223K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Assistant Vice President within Arch Construction is responsible for the technical ... Responsibilities Technical Underwriting * Solicits and reviews new and renewal account information ...

Archgroup

Assistant Vice President, Construction

Hartford, CT · Hybrid

$144K - $223K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Assistant Vice President within Arch Construction is responsible for the technical ... Responsibilities Technical Underwriting * Solicits and reviews new and renewal account information ...

Archgroup

VP, Reserving Innovation & Data

Hartford, CT · Hybrid

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They will provide technical strategic leadership, champion best data practices, and optimize ... The VP will have the opportunity to drive the identification and evaluation of the needs of the ...

Archgroup

VP, Reserving Innovation & Data

Hartford, CT · Hybrid

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They will provide technical strategic leadership, champion best data practices, and optimize ... The VP will have the opportunity to drive the identification and evaluation of the needs of the ...

Sedgwick

Vice President, Clinical Pharmacy

Hartford, CT · On-site

$130K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide senior, VP-level leadership across the pharmacy program, shaping strategy, direction ... Partner cross-functionally with operational, clinical, and business leaders to align pharmacy ...

WSP

Vice President, Estimating

Glastonbury, CT · On-site +1

$220K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Opportunity WSP is currently initiating a search for a full-time Vice President, Estimating ... Dedicated to serving local communities, we are engineers, planners, technical experts, strategic ...

WSP

Vice President, Estimating

Glastonbury, CT · On-site

$220K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Opportunity WSP is currently initiating a search for a full-time Vice President, Estimating ... Dedicated to serving local communities, we are engineers, planners, technical experts, strategic ...

Productive Machines

Vice President of Sales

Hartford, CT · On-site +1

Convert technical value into compelling commercial business cases. Enterprise Sales * Sell directly to organisation via roles that will encompass CAM programmers, to senior machinists, and operations ...

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All JobsVice President Technical Operations JobsVice President Technical Operations Jobs in Springfield, MA

Vice President Technical Operations information

See Springfield, MA salary details

$68.3K

$155.2K

$263.1K

How much do vice president technical operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for vice president technical operations in Springfield, MA is $155,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $184,400.00 per year, depending on experience, location, and employer.

What is a vice president technical operations?

A Vice President of Technical Operations oversees an organization's technical infrastructure, ensuring efficiency, reliability, and scalability. They manage teams responsible for IT systems, engineering, and operational processes, aligning technology with business goals. This role involves strategic planning, process optimization, and risk management to enhance performance and productivity. Additionally, they collaborate with executives to implement technology-driven solutions, improve service delivery, and drive innovation.

What are some typical challenges a vice president technical operations may face in this role?

A Vice President Technical Operations often encounters challenges such as managing cross-functional teams across multiple locations, ensuring consistent and reliable technical service delivery, and balancing resource constraints while meeting business goals. Adapting to rapidly evolving technologies and integrating new systems or processes can also present complexities that require strategic foresight and problem-solving skills. Additionally, aligning technical operations with high-level company objectives and stakeholder expectations demands strong leadership and effective communication. By proactively addressing these challenges, you can drive operational excellence and make a significant impact on organizational growth.

What are the key skills and qualifications needed to thrive in the vice president technical operations position, and why are they important?

To thrive as a Vice President Technical Operations, you need deep expertise in operations management, technical acumen, strategic planning, and leadership, often complemented by a bachelor’s or master’s degree in engineering, computer science, or a related field. Familiarity with IT infrastructure, cloud platforms, project management tools (such as Jira or Asana), and frameworks like ITIL or Six Sigma is highly beneficial. Exceptional communication, decision-making, and team-building skills set standout candidates apart in this executive role. These competencies are crucial for aligning technical operations with business objectives, ensuring efficient processes, and leading high-performing teams.

What job categories do people searching Vice President Technical Operations jobs in Springfield, MA look for?

The top searched job categories for Vice President Technical Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Vice President Technical Operations jobs?

Cities near Springfield, MA with the most Vice President Technical Operations job openings:

Vice President Technical Operations jobs near you

VP of Revenue Cycle

Caring Health Center, Inc.

Springfield, MA • On-site

$105K - $150K/yr

Full-time

Re-posted 6 days ago

Caring Health Center rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

General Description:
The Vice President (VP) of Revenue Cycle is responsible for the strategic oversight and operational performance of revenue cycle functions. This role plays a key part in ensuring financial sustainability by maximizing reimbursements, improving cash flow across all clinical and pharmacy service lines, strengthening payer relationships, and ensuring full compliance with FQHC-specific billing regulations. This role is also responsible for effective payer contract negotiation, and the development and oversight of AR and financial performance through reporting, data analysis, and key metrics.
Reporting to the Chief Financial Officer (CFO), the VP collaborates closely with finance, clinical, operations, billing, compliance, pharmacy, and credentialing teams to drive operational excellence and mitigate risk across all service lines, including medical, dental, behavioral health, and pharmacy (retail and 340B).
While this position does not have direct supervisory oversight of the Billing team, it holds a dotted-line relationship and works in close partnership to ensure billing functions are fully aligned with financial performance objectives, payer requirements, and FQHC best practices.
Minimum Requirements:
  • Associate's degree required; Equivalent experience considered.
  • Certified coder (CPC, CCS, or equivalent) strongly preferred.
  • Minimum of 10 years in revenue cycle leadership, with FQHC or community health center.
  • Deep knowledge of FQHC billing regulations and payer requirements (MassHealth, HSN, Medicare, Medicaid/Medicare ACO's, PPS, wrap payments, capitation, etc.).
  • Proven experience with pharmacy billing, 340B revenue management, and retail pharmacy revenue cycle workflows.
  • Expertise in medical, dental, and behavioral health revenue cycle management.
  • Extensive knowledge of revenue cycle management, including billing, coding, collections, reporting and analysis.
  • Expertise with state systems (e.g., MMIS) and electronic health record platforms (e.g., eClinicalWorks, NextGen, Athena, Epic).
  • Proven ability and success in managing and negotiating payer relations and contracting.
  • Strong analytic skills with advanced Excel capability and data reporting tools.
  • Demonstrated ability to influence cross-functional teams without direct authority.
  • Excellent communication, leadership, and problem-solving skills.
  • High attention to detail, integrity, and commitment to the organization's mission.

Key Competencies:
  • FQHC Reimbursement Strategy & Compliance
  • Revenue Cycle Analytics, Reporting & Performance Metrics
  • MassHealth, HSN, Medicare, Medicaid, and Commercial Payer Expertise
  • Pharmacy Revenue Cycle (Retail & 340B) Oversight
  • Contracting, Capitation, and Wrap Payment Management
  • Cross-Functional Collaboration & Process Improvement
  • Credentialing Coordination & Denial Mitigation

Principal Responsibilities and Duties:
Payer Contracting & Reimbursement Strategy
  • Review and support negotiation of third-party payer contracts, including commercial payers, Medicare Advantage, and Medicaid Managed Care plans.
  • Analyze reimbursement terms, payment methodologies, and ensure alignment with FQHC reimbursement models (PPS, wrap payments, APMs).
  • Track and report on payer performance trends; identify opportunities for enhanced reimbursement.
  • Serve as a subject matter expert on FQHC-specific reimbursement rules, including MassHealth, HSN, Medicare PPS, Medicaid ACOs, and state-specific billing regulations.
  • Review and validate quarterly MassHealth wrap payments and monthly capitation payments; report discrepancies and trends to CFO.
  • Monitor payer policy changes and FQHC reimbursement guidance to ensure organizational readiness.

Revenue Cycle Oversight
  • Develop and implement strategies to optimize revenue, reduce days in AR, and improve net collections.
  • Lead process improvements that enhance billing accuracy and operational efficiencies across medical, dental, behavioral health and pharmacy departments.
  • Lead root-cause analysis of denials and write-offs; present recommendations to reduce preventable rejections and payment delays.
  • Oversee AR aging review processes to ensure timely resolution by payer type and self-pay category.
  • Develop dashboards and conduct detailed KPI reporting (charges, payments, adjustments, denials, encounter closure).
  • Ensure annual review and update of organizational fee schedules in collaboration with the CFO and Billing Director.

Pharmacy (Retail & 340B) Revenue Cycle
  • Monitor and optimize pharmacy revenue workflows and payment posting processes.
  • Lead analysis and reconciliation of 340B and retail pharmacy AR, reserves, and payment accuracy.
  • Provide monthly pharmacy revenue cycle reporting with detailed performance and reserve analysis.
  • Oversee monthly revenue cycle reporting package, including detailed analysis

Internal Audit, Compliance & Reporting
  • Coordinate external coding audits and conduct internal audits to ensure compliance with payer-specific and billing regulations.
  • Support audit readiness for HRSA OSV, financial audits, and payer reviews.
  • Assist with the preparation of UDS reports, Medicare/Medicaid cost reports, and other regulatory filings.
  • Lead reporting and analysis of KPIs, collection rates, and net revenue performance.

Collaboration & Departmental Leadership
  • Partner with the Billing Director and team to improve billing workflows, resolve escalations, and implement best practices.
  • Identify and implement automation opportunities for posting, reconciliation, denial tracking, and reporting.
  • Deliver staff development support, including Excel and data tool training, to increase operational efficiency.
  • Collaborate with medical, dental, behavioral health, and pharmacy departments to address incomplete or open visits and improve charge readiness.
  • Facilitate cross-departmental meetings focused on revenue cycle strategy, compliance, and clinical integration.
  • Mentor and support billing and operational teams, fostering a high-performance, mission-driven culture with a focus on customer service excellence and accountability.
  • Develop educational resources and provide training to operational/clinical leaders on their role/impact on revenue cycle.
  • Research new service lines as to potential reimbursements

Credentialing Support & Vendor Relations
  • Work with internal credentialing staff and external vendors to ensure timely provider enrollment, revalidation, and updates across all payers.
  • Monitor credentialing-related denials and assist in tracking, resolving, and preventing claims rejections due to enrollment issues.
  • Develop centralized tracking systems and communication pathways to proactively manage credentialing-related revenue risks.

Ad Hoc & Strategic Reporting
  • Respond to leadership requests for financial, operational, and payer performance reports.
  • Assist the CFO in developing reimbursement projections, financial models, and data for strategic initiatives, grants, or capital projects.
  • Continually assess technology and automation tools to enhance revenue cycle processes and system efficiency.

Working Conditions
  • Position requires prolonged periods of sitting at a desk and typing on a computer; ability to stand for prolonged periods of time; ability to perform moderate activities such as climbing stairs, bending, stooping, reaching, and lifting up to 20 pounds at times.

Salary Range: 105,000- $150,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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