Vice President Service Jobs in Raleigh, NC (NOW HIRING)

For over 100 years, our client has been recognized as the leading source for creating successful and high-functioning workspaces across multiple industries including corporate, healthcare, education, life sciences, and government facilities. As one of the Top 10 Steelcase dealers in the U.S., we offer a comprehensive portfolio of new and pre-owned furniture in addition to our array of office services. Our mission is to be your single-source solution for inspiring spaces that make a positive impact on you, your team members, and your community.

We are seeking a people-focused, results-driven Vice President of Sales to lead our Raleigh sales and marketing organization. This senior leadership role is responsible for driving growth across our five core furniture verticals and complementary services, ensuring exceptional client relationships and delivering outstanding sales performance.

The VP of Sales will own the creation and execution of quarterly and annual business plans, lead the corporate "Growth" objective team, and foster a high-performance culture that consistently outperforms industry benchmarks.

Key Responsibilities

Coach & Develop Talent

• Recruit, onboard, and develop a high-performing sales team.

• Hold regular one-on-one meetings to provide feedback, coaching, and remove roadblocks.

• Establish SMART goals and conduct performance evaluations.

• Promote ongoing training, professional development, and leadership readiness.

• Support the SLII process to enhance leadership development.

Build Trusting Relationships

• Partner with internal teams (design, project management, operations) to ensure seamless delivery.

• Cultivate relationships with key clients, A&D firms, commercial real estate influencers, and strategic growth accounts.

• Drive customer satisfaction by understanding client needs and delivering tailored solutions.

• Represent the company at networking events, client meetings, and vendor engagements.

• Model company values and foster a culture of collaboration and accountability.

Establish & Execute Strategic Direction

• Develop and execute sales strategies and marketing initiatives with a consultative, solution-oriented approach.

• Analyze competitor strategies and market trends to strengthen positioning.

• Negotiate and close high-value contracts, ensuring long-term partnerships.

• Lead the corporate Growth team to identify and capture profitable opportunities.

• Champion innovation in products, services, and client engagement.

Deliver Effective Communication

• Provide clear, actionable feedback following meetings and client interactions.

• Set expectations around goals, sales behaviors, and desired outcomes.

• Listen actively, seek input, and value diverse perspectives.

• Recognize achievements and deliver constructive coaching for improvement.

• Embrace feedback and model continuous improvement.

Drive Results

• Consistently achieve or exceed quarterly and annual sales goals.

• Implement a disciplined sales process across the organization.

• Oversee lead generation and CRM reporting, evaluating marketing campaign effectiveness.

• Drive cross-selling opportunities across verticals.

• Manage compensation and incentive programs to align with business objectives.

• Deliver on financial targets: bookings, revenue, GP%, expenses, and net income.

• Monitor client survey results to maintain NPS scores of 72+ and strong return rates.

Education & Experience

• Bachelor's degree in business, Marketing, or related field required.

• 10+ years progressive sales leadership, preferably in office furniture dealerships; related industries (commercial interiors, manufacturing, distribution) also considered.

• Proven track record in sales strategy, target marketing, and team leadership.

• Experience working with general contractors, real estate developers, and A&D firms.

• P&L management experience with demonstrated ability to optimize profitability.

• Strong knowledge of contract furniture required (Steelcase preferred), workspace design, and vertical markets (corporate, healthcare, education, government) strongly preferred.

Skills & Abilities

• Inspirational leadership and people management skills.

• Strong negotiation, closing, and relationship-building expertise.

• Exceptional communication skills-both written and verbal.

• Strategic thinker with analytical and data-driven decision-making ability.

• Proficient in CRM systems (Salesforce, Dynamics, or similar) and Microsoft Office Suite.

• Ability to design, implement, and adjust business plans.

• Strong customer service orientation and problem-solving ability.

• Commitment to continuous improvement and KPI-driven success.

• High integrity, strong work ethic, and organizational excellence.

• Valid North Carolina driver's license required.

• Competitive Base Salary + Bonus/commission structure
• Full company benefits package
• Relocation Expense/Package

Equal Opportunity and Affirmative Action employer. We welcome diversity and are committed to creating an inclusive environment for all employees. We will provide accommodations during the recruitment process upon request.