ZipRecruiter

Log In

1

Vice President Service Jobs in Raleigh, NC (NOW HIRING)

Greenplaces

VP of Product

Raleigh, NC · On-site +1

VP of Product Greenplaces Title: VP of Product Location: Raleigh, NC (Hybrid preferred; remote ... Trust Services (SOC2 and AI Governance). Headquartered in Raleigh, NC, we partner with ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Align service strategies and ensure consistent execution through cross-functional collaboration ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Align service strategies and ensure consistent execution through cross-functional collaboration ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

AKC

Executive Vice President, Technology

Raleigh, NC · On-site

The Executive Vice President, Technology (EVP Technology), serves as AKC's senior technology ... Technology Operations • Deliver reliable, secure, and high-performing technology services. • ...

Sitero LLC

Vice President, Clinical Operations

Raleigh, NC · On-site

$250 - $380/hr

Sitero is an emerging leader in Clinical services and software solutions for the life sciences ... The Vice President, Clinical Operations is a strategic and operational leader responsible for the ...

Icon plc

Vice President, Medical Imaging

Raleigh, NC · Remote

We are currently seeking a Vice President, Medical Imaging to join our Medical & Scientific Affairs leadership team within ICON Medical Imaging & Cardiac Safety Services. This executive leadership ...

Steelcase

Vice President of Sales

Raleigh, NC

Vice President of Sales Raleigh, North Carolina Lead Growth. Build Teams. Shape the Future. About ... services to some of the region's most respected organizations. Position Summary Storr is seeking a ...

IQVIA LLC

VP, Business Development

Durham, NC · On-site

$155.80 - $434.20/hr

## VP, Business DevelopmentApplylocations: Durham, North Carolina, United States of Americatime ... services and continually improve the business performance of FSP and full-service clinical ...

PerkinElmer

PMO VP, Practice Area Leader

Raleigh, NC · Remote

Job Title PMO VP, Practice Area Leader Location(s) Raleigh, NC, US Remote - AL, US Remote - CA, US ... Lead practice planning, service offering development, capability expansion, and innovation ...

Deutsche Bank

Assistant Vice President

Cary, NC · On-site

$141K - $165K/yr

Assistant Vice President Location: Cary, North Carolina Overview DB USA Core Corporation seeks an ... cloud service security based on vendor documentation and hands-on testing; defining security ...

PerkinElmer

PMO VP, Practice Area Leader

Raleigh, NC · On-site

Job Title PMO VP, Practice Area Leader Location(s) Raleigh, NC, US Remote - AL, US Remote - CA, US ... Lead practice planning, service offering development, capability expansion, and innovation ...

previous pagenext page

Showing results 21-40

All JobsVice President Service JobsVice President Service Jobs in Raleigh, NC

Vice President Service information

See Raleigh, NC salary details

$42.3K

$153.1K

$269.8K

How much do vice president service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for vice president service in Raleigh, NC is $153,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,800.00 and $184,700.00 per year, depending on experience, location, and employer.

What does a vice president of service do?

A Vice President of Service oversees the service operations within an organization, ensuring customer satisfaction and efficient service delivery. They develop and implement service strategies, manage service teams, and collaborate with other executive leaders to align service goals with company objectives. Their responsibilities often include performance analysis, budget management, and fostering a customer-centric culture. The role requires strong leadership, communication, and problem-solving skills to drive continuous improvement in service quality.

What are the key skills and qualifications needed to thrive as a vice president of service?

To thrive as a Vice President of Service, you need extensive experience in customer service management, strong leadership abilities, and a background in business administration or a related field. Familiarity with CRM platforms, service management systems, and relevant certifications such as ITIL or Six Sigma are highly valuable. Outstanding communication, strategic thinking, and problem-solving skills distinguish top performers in this role. These skills and qualifications are essential to drive service excellence, lead high-performing teams, and align service operations with overall business objectives.

How does a vice president of service typically collaborate with other departments to improve customer satisfaction?

A Vice President of Service regularly works cross-functionally with departments such as Sales, Product Development, and Operations to ensure a seamless customer experience. This collaboration might involve strategizing with product teams to address recurring service issues or working with sales to align customer expectations with deliverables. Effective communication and leadership are essential, as the VP of Service often leads initiatives to streamline processes, implement feedback loops, and drive improvements based on customer insights. These efforts help foster a culture focused on continuous improvement and high customer satisfaction.

What is the difference between Vice President Service vs Customer Service Director?

AspectVice President ServiceCustomer Service Director
CredentialsTypically requires a bachelor’s degree, often an MBA, with extensive leadership experienceUsually requires a bachelor’s degree, with significant experience in customer service management
Work EnvironmentStrategic leadership in corporate offices, overseeing multiple departments or regionsOperational management within customer service departments, focusing on daily service delivery
Employer & Industry UsageCommon in large corporations across industries like tech, retail, and manufacturingFound in companies of various sizes, especially in retail, telecom, and service sectors

The Vice President Service focuses on strategic oversight and long-term planning for customer service across the organization, while the Customer Service Director manages daily operations and team performance. Both roles require strong leadership, but the VP role is more executive and strategic, whereas the Director role is more operational and tactical.

What are the most commonly searched types of Service jobs in Raleigh, NC?

The most popular types of Service jobs in Raleigh, NC are:

What are popular job titles related to Vice President Service jobs in Raleigh, NC?

For Vice President Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Vice President Service jobs in Raleigh, NC look for?

The top searched job categories for Vice President Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Vice President Service jobs?

Cities near Raleigh, NC with the most Vice President Service job openings:

Vice President Service jobs near you

VP of Product

Greenplaces

Raleigh, NC • On-site, Remote

Full-time

Posted 9 days ago

Job description

VP of Product
Greenplaces
Title: VP of Product
Location: Raleigh, NC (Hybrid preferred; remote considered)
Reports to: CEO
Start date: October 1st
About Greenplaces
Greenplaces helps suppliers become better businesses and prove it. We pair dedicated experts with AI-powered software to deliver the work enterprise buyers demand, without the cost and drag of traditional consulting. Greenplaces helps clients reduce risk and stay compliant by supporting their environmental reporting ( such as CDP, Ecovadis, SBTi, B Corp etc) and Trust Services (SOC2 and AI Governance).
Headquartered in Raleigh, NC, we partner with organizations that want sustainability to be a real business function rather than a side initiative. We are a certified B Corp and build our product and culture around accountability, transparency, and long term environmental impact.
About the role
Greenplaces is looking for a VP of Product to build and lead the product organization from a lean, high-stakes starting point. You'll own the roadmap, turn what we build into something the market understands and buys, put real measurement behind every launch, and act as the connective tissue between engineering, design, sales, and customer success. You'll report to the CEO and lead a team of about 12, directly managing 2 product team members and the Director of Engineering, who leads the rest of the engineering team.
What you'll own
  • Product vision & strategy: set the product direction informed by direct customer engagement, competitive and market research, and company goals, and bring evidence-backed proposals (options, cost, tradeoffs) to leadership and the board.
  • Roadmap ownership: own the sequencing and prioritization calls across concurrent launches and a growing framework portfolio, make a written case for what we're not doing and why, and hold the line on settled decisions.
  • Metrics & instrumentation: define the outcome before work starts, build instrumentation into every launch's scope, and report the handful of numbers that show whether the product is actually working.
  • Product marketing & GTM enablement: own positioning, pricing input, launch communication, the external roadmap, and sales enablement material; make sure sales can tell the product story on day one of every release.
  • Engineering leadership: directly oversee the Director of Engineering and, through them, the wider engineering team; you don't need to be deeply hands-on technical yourself (the Director brings that depth), but you need enough fluency to hold them accountable, make informed platform calls, and negotiate scope against committed dates.
  • Discovery: ultimately own the discovery process, pulling in CX, sales, or others as needed rather than running every call personally.
  • Customer & competitive insight: partner with CX and Sales day to day; set what the org needs to learn, join discovery and prospect calls, and turn what comes back into a current, written view of the market and competitors.
  • Team building: grow and coach a product & engineering organization of about 12 people, hire and mentor product managers, and give the team members already here their first real mentorship in the craft.
  • Cross-functional & board communication: explain the same roadmap and tradeoffs credibly to engineers, executives, the board, and customers, and keep decisions and known issues documented somewhere the whole company can find them.
  • Internal tooling & cost to serve: partner with the subject-matter-expert bench as a primary internal user and help reduce their cost to serve (stretch responsibility, scope to be confirmed).

What you bring
  • 10+ years of product leadership experience, with a track record of taking products from ideation through discovery, launch, and iteration. The VP title itself isn't required; a former Director of Product or similar scope is a great fit.
  • Experience at startup or high-growth scale-up companies (roughly Series A to C, or sub-150 to 300 person orgs), hands-on and resourced lean, not exclusively large, heavily-staffed product organizations.
  • Comfortable enough with technical concepts to manage a strong Director of Engineering and make informed platform/architecture calls; deep hands-on engineering experience is a plus, not required.
  • Direct experience owning product marketing, positioning, and sales enablement, not just internal backlog work.
  • Experience building analytics and success metrics from nothing, and using them to drive decisions.
  • B2B SaaS background required; experience in a regulated or compliance-driven category (GRC, audit, fintech, healthcare, or similar) is a strong plus. Sustainability/ESG/carbon-accounting expertise is a nice-to-have, not a requirement; our subject-matter experts own that depth.
  • Experience running discovery, market research, and agile/scrum-based project management.
  • Experience hiring, growing, and coaching product teams, including from a very small starting headcount.
  • Comfort using AI tools to move and build faster.
  • Based in the Raleigh, NC area and comfortable with a hybrid schedule is preferred; strong remote candidates across the U.S. will be considered.

How you work
  • Clear, direct, and consistent across audiences: you'd explain the same tradeoff to an engineer and to the board without changing the substance but adjusting for the audience. .
  • Decisive: comfortable making the call without consensus, documenting the reasoning, and committing, including to calls that don't go your way.
  • Low ego, high agency: willing to do unglamorous work, and secure enough to change your mind when someone has a better argument.
  • Non-defensive about competitors and gaps: you can name what we do worse than the market and go get the evidence that would change your mind.
  • Steady under pressure, with genuine curiosity about customers and teammates.

Apply