ZipRecruiter

Log In

1

Vice President Of Customer Operations Jobs (NOW HIRING)

Search Connections

VP of Operations

San Antonio, TX · On-site

$150K - $200K/yr

VICE PRESIDENT OF OPERATIONS Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ...

TAM Residential

Vice President of Operations

Seattle, WA · On-site

$180 - $200/hr

The Vice President of Operations shall assist and direct the Regional Property Managers in ... Communicates regularly with clients to ensure customer satisfaction with the company's services.

Birdon America, Inc.

VP of Operations

Pensacola, FL · On-site

The Vice President of Operations is responsible for providing executive leadership, strategic ... Government and commercial maritime customers. Roles and Responsibilities Strategic Leadership

Georgia

Vice President of Operations

Rome, GA · On-site

$110K/yr

Vice President of Operations Job Requisition ID: JR0000002227 Number of Openings: 1 Shift: Any ... customer service, safety, and continuous improvement. A primary focus of the role includes ...

Murphy-Hoffman Company

Job Details Job Title VP of Operations Business Function Management Branch Name Murphy-Hoffman ... Partners with Parts operations to create seamless service for both customers and vendors. * Directs ...

PatientIQ

Vice President of Customer Growth

Chicago, IL · Remote

$141K - $181K/yr

ABOUT THE ROLE PatientIQ is hiring its first VP of Customer Growth -- a revenue-generating commercial leader who will own net revenue retention, expansion ARR, and the strategic account program ...

Neighborly

VP of Customer Acquisition

Irving, TX · On-site

VP of Customer Acquisition Are you looking for a place where you can bring your experience in ... Proven operational experience building experimentation infrastructure. * Experience managing and ...

The Emily Program

VP of Operations

Roseville, MN · On-site

$180K - $220K/yr

The VP of Operations leads a multi-level-of-care operational structure and serves as a critical ... Familiarity with CRM systems (e.g., Salesforce) and performance analytics * Background in both ...

RPMGlobal

Vice President of Retail Operations

Oregon, WI · On-site

$150 - $230/hr

Vice President of Retail Operations WILCO | Farm Supply Retail | Pacific Northwest | 28 Locations ... Use customer satisfaction data, NPS scores, and voice-of-customer feedback to identify experience ...

Time Doctor

VP of Customer Success

New York, NY · On-site +1

$151K - $194K/yr

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k ... Agents and automation embedded in daily CS operations - risk detection, customer coverage, EBR prep ...

AppJaxx

Vice President of Operations

Miami, FL

... CRM processes. Our focus is on combining data, technology, and strategy to create predictable growth for our clients. As we continue to expand, we're looking for a Vice President of Operations to ...

Teledyne

Vice President of Operations

Lewisburg, TN

The Vice President serves as the senior site leader and drives growth, operational efficiency, innovation, customer satisfaction, and long-term value creation while fostering a culture of safety ...

Siemens AG

VP of Customer Marketing

Boston, MA · On-site

$180 - $320/hr

Vice President, Customer MarketingRole Overview Siemens Digital Industries Software is looking for a Vice President of Customer Marketing to join a specialized growth team to lead the strategy, team ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsVice President Of Customer Operations Jobs

Vice President Of Customer Operations information

See salary details

$68.5K

$155.8K

$264K

How much do vice president of customer operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for vice president of customer operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What does a vice president of customer operations do?

A Vice President of Customer Operations oversees the teams and strategies that manage customer service, support, and success. Their role is to ensure customers have a positive experience, resolve issues efficiently, and receive value from the company's products or services. They analyze customer feedback, implement process improvements, and collaborate with other departments to align business goals with customer needs. Ultimately, they are responsible for driving customer satisfaction, loyalty, and retention at an organizational level.

How does a vice president of customer operations typically collaborate with other executive leaders to drive organizational success?

A Vice President of Customer Operations frequently partners with other executive leaders such as the Chief Operations Officer, Chief Revenue Officer, and heads of Sales and Product teams. This collaboration ensures alignment on customer experience strategies, operational efficiencies, and key performance metrics. Regular cross-functional meetings and strategic planning sessions are common, allowing the VP of Customer Operations to advocate for customer-centric improvements and share insights from frontline teams. This role also plays a vital part in translating customer feedback into actionable initiatives that support company-wide goals.

What are the key skills and qualifications needed to thrive as a vice president of customer operations, and why are they important?

To thrive as a Vice President of Customer Operations, you need extensive experience in operations management, customer service strategy, and a strong educational background, often with an MBA or similar advanced degree. Familiarity with CRM platforms like Salesforce, data analytics tools, and process improvement methodologies such as Six Sigma is highly valuable. Exceptional leadership, strategic thinking, and communication skills set top performers apart in this role. These abilities are crucial for driving customer satisfaction, operational efficiency, and aligning customer service with broader business objectives.

What is the difference between Vice President Of Customer Operations vs Customer Service Director?

AspectVice President Of Customer OperationsCustomer Service Director
ResponsibilitiesOversees overall customer experience, strategy, and operational efficiency across multiple departmentsManages customer service teams, handles escalations, and ensures service quality
Required CredentialsBachelor’s or Master’s degree in Business, Management, or related field; extensive experience in customer operationsBachelor’s degree; experience in customer service management
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer interaction focus
Industry UsageCommon in large organizations and corporationsFound in companies of various sizes, especially in retail, tech, and service sectors

The Vice President Of Customer Operations focuses on strategic leadership and overall customer experience, while the Customer Service Director handles day-to-day customer service management. Both roles require leadership skills and customer-focused credentials, but differ in scope and strategic impact.

What cities are hiring for Vice President Of Customer Operations jobs?

Cities with the most Vice President Of Customer Operations job openings:

What are the most commonly searched types of Of Customer Operations jobs?

The most popular types of Of Customer Operations jobs are:

What states have the most Vice President Of Customer Operations jobs?

States with the most job openings for Vice President Of Customer Operations jobs include:

Vice President Of Customer Operations jobs near you
Infographic showing various Vice President Of Customer Operations job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

VP of Operations

Search Connections

San Antonio, TX • On-site

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

VICE PRESIDENT OF OPERATIONS

Summary:
The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ensuring compliance with state and federal laws, company growth, plant production, transportation and profitability, while simultaneously decreasing inventory and operating expenses. This position directs 6 Regional VPs and drives world-class manufacturing methodologies. The VP of Ops works to serve each branch and support them as they strive for operational excellence.
The VP of Operations reports to the President and CEO.
You'll be responsible for (but not limited to):

  • Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Company
  • Lead Regional Vice Presidents ensuring their responsibility for the growth of each facility and its profitability, as well as safety and compliance.
  • Foster a strong culture that empowers all employees to participate in continuous improvement projects
  • Assure timely and accurate production, financial, and personnel reporting, monitoring KPIs and branch assessment process
  • Work collaboratively with Senior VP of Sales in establishing the annual budget and goal development processes to ensure sales and profitability growth
  • Attend Executive Leadership meetings, assisting with the creation and implementation of strategic and tactical objectives as necessary
  • Recruit, evaluate, and hire leaders with the skills, competencies, and talent to propel the organization forward

The most qualified candidates will have:

  • Bachelor's Degree in Business, or engineering preferred, or equivalent in relevant experience
  • A minimum of 10 years of managing operations including P&L ownership
  • Multi-site responsibility and P&L ownership is preferred
  • Ability and desire to travel up to, and over 25%
  • Excellent negotiation and verbal/written communication skills.
  • Must be able to work effectively with and manage a diverse group of people
  • Proficient computer skills including Microsoft Office Suite

What we can offer you:

  • Challenging work environment
  • Executive level leadership position
  • Opportunities for skill set expansion and career growth
  • Competitive base salary with annual bonus potential
  • Comprehensive benefits package - effective on your first day