Segment and delineate customer classifications for targeted strategies in the US Healthcare market ... We expect that the VP of Sales, Operations will as well. This role offers the chance to take part ...
Segment and delineate customer classifications for targeted strategies in the US Healthcare market ... We expect that the VP of Sales, Operations will as well. This role offers the chance to take part ...
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Granite Falls, MN · On-site
$108K - $162K/yr
The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...
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Granite Falls, MN · On-site
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Baton Rouge, LA · On-site
$80K - $90K/yr
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Granite Falls, MN · On-site
$108K - $162K/yr
The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...
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Vice President of Operations
Granite Falls, MN · On-site
$108K - $162K/yr
The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...
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Bloomingdale, NJ · On-site
$180K - $210K/yr
This role drives operational excellence, safety, quality, and on-time delivery while ensuring alignment with strategic growth, customer commitments, and enterprise planning systems. The VP of ...
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Vice President of Operations
Bloomingdale, NJ · On-site
$180K - $210K/yr
This role drives operational excellence, safety, quality, and on-time delivery while ensuring alignment with strategic growth, customer commitments, and enterprise planning systems. The VP of ...
... customers and our communities. Reporting to the Regional President, The VP of Installation is responsible for translating the company's strategic growth plans into actionable and defined operational ...
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Job Title: VP of Operations Location: Shortsville, NY (80%+ on-site) Compensation: $185,000-$200 ... expanding its customer base, and building the operational infrastructure to support national ...
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Job Title: VP of Operations Location: Shortsville, NY (80%+ on-site) Compensation: $185,000-$200 ... expanding its customer base, and building the operational infrastructure to support national ...
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Marietta, GA · On-site
$120 - $150/hr
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Vice President of Operations
Dallas, TX · On-site +1
They are seeking for a dynamic and results-driven Vice President of Operations (VP of Operations) to join their leadership team. This individual will play a critical role in building and managing the ...
Vice President of Operations
Dallas, TX · On-site +1
They are seeking for a dynamic and results-driven Vice President of Operations (VP of Operations) to join their leadership team. This individual will play a critical role in building and managing the ...
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Oklahoma City, OK · On-site
$150K/yr
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Manhattan, NY · On-site
$152K - $195K/yr
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VP of Customer Success
Manhattan, NY · On-site
$152K - $195K/yr
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VP of Operations
$275K - $300K/yr
Overview The Vice President of Operations serves as the senior market leader and Regional P&L owner for 75-120 clinics, operating with a true General Manager mindset and full accountability for both ...
Quick apply
VP of Operations
$275K - $300K/yr
Overview The Vice President of Operations serves as the senior market leader and Regional P&L owner for 75-120 clinics, operating with a true General Manager mindset and full accountability for both ...
... of customer service, cost, and cash. Executing a continuous improvement program for all supply ... Director of Operations, VP of Operations, or Supply Chain Strategy Lead. Travel Req. : Up to ...
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VP of Operations
Sacramento, CA · On-site
$275K - $300K/yr
Overview The Vice President of Operations serves as the senior market leader and Regional P&L owner for 75-120 clinics, operating with a true General Manager mindset and full accountability for both ...
VP of Operations
Sacramento, CA · On-site
$275K - $300K/yr
Overview The Vice President of Operations serves as the senior market leader and Regional P&L owner for 75-120 clinics, operating with a true General Manager mindset and full accountability for both ...
Executive Vice President of Operations As the Executive Vice President of Operations in the construction industry, you will be a key member of the executive leadership team, responsible for ...
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Vice President Of Customer Operations information
See salary details
$68.5K - $86.3K
2% of jobs
$86.3K - $104K
8% of jobs
$115.4K is the 25th percentile. Wages below this are outliers.
$104K - $121.8K
23% of jobs
$121.8K - $139.6K
16% of jobs
The median wage is $141K / yr.
$139.6K - $157.4K
14% of jobs
$157.4K - $175.1K
11% of jobs
$177.1K is the 75th percentile. Wages above this are outliers.
$175.1K - $192.9K
9% of jobs
$192.9K - $210.7K
7% of jobs
$210.7K - $228.5K
4% of jobs
$228.5K - $246.2K
3% of jobs
$246.2K - $264K
2% of jobs
$68.5K
$155.8K
$264K
How much do vice president of customer operations jobs pay per year?
How does a vice president of customer operations typically collaborate with other executive leaders to drive organizational success?
What does a vice president of customer operations do?
What are the key skills and qualifications needed to thrive as a vice president of customer operations, and why are they important?
What is the difference between Vice President Of Customer Operations vs Customer Service Director?
| Aspect | Vice President Of Customer Operations | Customer Service Director |
|---|---|---|
| Responsibilities | Oversees overall customer experience, strategy, and operational efficiency across multiple departments | Manages customer service teams, handles escalations, and ensures service quality |
| Required Credentials | Bachelor’s or Master’s degree in Business, Management, or related field; extensive experience in customer operations | Bachelor’s degree; experience in customer service management |
| Work Environment | Executive-level, strategic planning, cross-department collaboration | Operational, team management, customer interaction focus |
| Industry Usage | Common in large organizations and corporations | Found in companies of various sizes, especially in retail, tech, and service sectors |
The Vice President Of Customer Operations focuses on strategic leadership and overall customer experience, while the Customer Service Director handles day-to-day customer service management. Both roles require leadership skills and customer-focused credentials, but differ in scope and strategic impact.

Job description
Job Title: VP Sales, Operations
About PHIflow
PHIflow is a data and technology company combining artificial intelligence (AI) and healthcare regulatory expertise to accelerate contract review processes for healthcare organizations. Named to The National Law Journal's List of Emerging Legal Technologies in 2020, PHIflow's contract analytics platform brings an AI-driven approach to the review and categorization of critical, often time sensitive contract information driven by legal, compliance, privacy and information security initiatives. We're looking for energetic and resourceful team members to help shape our company's culture and join us on our exciting journey.
Essence of the Role
PHIflow is looking to hire a VP of Sales, Operations to lead our company's efforts in selling our technology and supporting services within the US Healthcare sector. We are looking for someone who is capable of designing, building and scaling a sales organization for an early stage SaaS company to maximize sales and market presence. The ideal candidate will take a hands-on role working alongside PHIflow's leadership, product and marketing functions to help build the sales infrastructure from the ground up. This position will report directly to the CEO. As the VP of Sales, Operations you will lead and manage all direct Sales and Sales Operations for PHIflow. This role will have a direct impact on our success!
Responsibilities
- Support the commercial go to market strategy for PHIflow's services and product offering
- Segment and delineate customer classifications for targeted strategies in the US Healthcare market
- Develop and track KPIs to monitor performance of sales team and ensure alignment with PHIflow leadership's strategic goals
- Hire, develop, and retain sales team
- Build strong sales culture reinforced by sales incentives, processes and enablement
- Create and facilitate sales and training material; create processes for nurturing leads complimented by processes for onboarding of new customers
- Track and report sales metrics by customer segment, forecast monthly direct sales, and manage direct sales pipeline
- Coordinate direct sales initiatives with the marketing and channel sales teams
- Establish processes to maintain alignment with and provide partner feedback to product and technology, marketing and channel sales teams
- Manage potential sales conflicts between direct and channel sales by fostering excellent communication internally and externally
- Engage with leadership and ensure strategic alignment with product development and marketing organizations
- Assist leadership in determining the best use of sales investment to ensure proper planning, management, controls and analysis to drive ROI
Experience
This role is best suited for someone with at least 7 years of Sales Operations experience at a B2B SaaS company. The experienced candidate will have worked in Healthcare, Legal, Compliance, HIPAA, Data Security or broader Risk Management industries for multiple years while in a Sales Operations role. This individual has a proven track record in building a sales infrastructure from the ground up and has found success in helping to build a marketing-driven sales pipeline and successfully moving opportunities through the sales cycle; this individual has achieved reaching $5M+ in quotas, consultative solutions or technical sales in a prior role. Experience in building sales teams within an early stage companies is a must. Successful completion of undergraduate studies is required; MBA or additional graduate degrees is a plus and continuous education will be supported.
Why this Role is Compelling
As a startup, all PHIflow team members wear many hats. We expect that the VP of Sales, Operations will as well. This role offers the chance to take part in a very unique and innovative entrepreneurial journey. We are building a diverse team to help us on our mission, where each individual will be a valuable contributor. We value professional development and learning, having an open mind, teamwork and striking the proper Life-Work balance.
PHIflow is an equal opportunity employer and offers salaries commensurate with qualifications and experience, complemented by competitive benefits for all employees. The VP of Sales, Operations role is a full-time position. The VP of Sales, Operations role will be eligible for stock options based on performance.
How to Apply
Email a copy of your resume to apply@phiflow.cowith "VP of Sales, Operations - Your Name" in the subject line. In the body of the email, please introduce yourself and reference how and where you found our Job Description. Please be willing to provide professional references upon request.
About PHIflow
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2018