ZipRecruiter

Log In

1

Vice President Of Customer Operations Jobs (NOW HIRING)

AppJaxx

Vice President of Operations

Houston, TX

... CRM processes. Our focus is on combining data, technology, and strategy to create predictable growth for our clients. As we continue to expand, we're looking for a Vice President of Operations to ...

Siemens AG

VP of Customer Marketing

Boston, MA · On-site

$180 - $320/hr

Vice President, Customer MarketingRole Overview Siemens Digital Industries Software is looking for a Vice President of Customer Marketing to join a specialized growth team to lead the strategy, team ...

Incident

VP of Customer Success

San Francisco, CA · On-site

$163K - $209K/yr

VP Of Customer Success We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company ...

Verde Clean

VP of Operations

Phoenix, AZ · On-site

$130K/yr

It's how we support one another, serve our customers, and continue raising the standard for commercial facilities services.We're looking for an exceptional Vice President of Operations to help lead ...

CADDi

Vice President of Customer Success

Chicago, IL · On-site

$200K - $250K/yr

CADDi US Management Inc. seeks a Vice President of Customer Success in Chicago, IL. This person ... S. operations, managing strategy, operations, and team execution to ensure clients achieve ...

New Day Executive Search

VP of Finance

Portland, OR · On-site

$200K/yr

VP Of Finance The VP of Finance will work closely with leadership, investors, and cross-functional teams across vineyard operations, hospitality, and sales. The ideal candidate brings strong ...

New

YMCA

Vice President Of Operations

Phoenix, AZ · On-site

$105K - $132K/yr

The Vice President of Operations provides strategic leadership and operational oversight for multiple YMCA branches and assigned program areas while serving as the Executive Director of the Southwest ...

previous pagenext page

Showing results 21-40

All JobsVice President Of Customer Operations Jobs

Vice President Of Customer Operations information

See salary details

$68.5K

$155.8K

$264K

How much do vice president of customer operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for vice president of customer operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

How does a vice president of customer operations typically collaborate with other executive leaders to drive organizational success?

A Vice President of Customer Operations frequently partners with other executive leaders such as the Chief Operations Officer, Chief Revenue Officer, and heads of Sales and Product teams. This collaboration ensures alignment on customer experience strategies, operational efficiencies, and key performance metrics. Regular cross-functional meetings and strategic planning sessions are common, allowing the VP of Customer Operations to advocate for customer-centric improvements and share insights from frontline teams. This role also plays a vital part in translating customer feedback into actionable initiatives that support company-wide goals.

What does a vice president of customer operations do?

A Vice President of Customer Operations oversees the teams and strategies that manage customer service, support, and success. Their role is to ensure customers have a positive experience, resolve issues efficiently, and receive value from the company's products or services. They analyze customer feedback, implement process improvements, and collaborate with other departments to align business goals with customer needs. Ultimately, they are responsible for driving customer satisfaction, loyalty, and retention at an organizational level.

What are the key skills and qualifications needed to thrive as a vice president of customer operations, and why are they important?

To thrive as a Vice President of Customer Operations, you need extensive experience in operations management, customer service strategy, and a strong educational background, often with an MBA or similar advanced degree. Familiarity with CRM platforms like Salesforce, data analytics tools, and process improvement methodologies such as Six Sigma is highly valuable. Exceptional leadership, strategic thinking, and communication skills set top performers apart in this role. These abilities are crucial for driving customer satisfaction, operational efficiency, and aligning customer service with broader business objectives.

What is the difference between Vice President Of Customer Operations vs Customer Service Director?

AspectVice President Of Customer OperationsCustomer Service Director
ResponsibilitiesOversees overall customer experience, strategy, and operational efficiency across multiple departmentsManages customer service teams, handles escalations, and ensures service quality
Required CredentialsBachelor’s or Master’s degree in Business, Management, or related field; extensive experience in customer operationsBachelor’s degree; experience in customer service management
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer interaction focus
Industry UsageCommon in large organizations and corporationsFound in companies of various sizes, especially in retail, tech, and service sectors

The Vice President Of Customer Operations focuses on strategic leadership and overall customer experience, while the Customer Service Director handles day-to-day customer service management. Both roles require leadership skills and customer-focused credentials, but differ in scope and strategic impact.

What cities are hiring for Vice President Of Customer Operations jobs? Cities with the most Vice President Of Customer Operations job openings:
What are the most commonly searched types of Of Customer Operations jobs? The most popular types of Of Customer Operations jobs are:
What states have the most Vice President Of Customer Operations jobs? States with the most job openings for Vice President Of Customer Operations jobs include:
Vice President Of Customer Operations jobs near you
Infographic showing various Vice President Of Customer Operations job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

Vice President of Operations

Legacy Management LLC

Washington, DC • On-site

$185K - $240K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Legacy Management has been retained to lead a confidential search for a Vice President of Operations on behalf of a growing, multi-service operations organization. This is a senior leadership opportunity for an experienced operations executive who can help scale the business, strengthen operational discipline, and drive performance across multiple service lines.

About the Opportunity

The Vice President of Operations will serve as the senior operational leader responsible for overseeing a diverse portfolio of service lines, including parking, transportation, facilities management, janitorial services, security services, and mobility consulting. This role is designed for a hands-on, strategic leader who can bring structure, accountability, systems improvement, and scalable processes to a growing organization.

Key Responsibilities

· Lead daily operations across multiple service lines and business units

· Oversee multi-site performance, operational standards, SOPs, and service quality

· Manage P&L performance, budgeting, cost controls, financial reviews, and KPI reporting

· Partner with senior leadership to improve profitability, systems, technology adoption, and operating discipline

· Serve as a senior escalation point for clients and key stakeholders

· Lead, develop, and hold accountable department and business-line leaders

· Support growth initiatives, service expansion, and client relationship development

· Preserve a family-oriented culture while strengthening expectations around performance, deadlines, and accountability

· 10+ years of senior operations leadership experience

· Current or recent experience in a VP, AVP, Senior Director, or Director-level role

· Strong multi-site, multi-service operational leadership background

· Demonstrated P&L ownership and financial acumen

· Experience in facilities, janitorial, security, parking, transportation, aviation, hospitality, or related service industries

· Proven ability to build structure, systems, accountability, and scalable processes in a growing organization

· Strong client-facing, stakeholder management, and business development support skills

· Leadership style that is collaborative, transparent, friendly but firm, and lead-by-example

· Experience in larger or more corporate operating environments is preferred

How to Apply

Qualified candidates are invited to submit their resume and a brief statement of interest to Legacy Management for consideration.