GENERAL SUMMARY
The VP, Learning & Development Manager (L&D Manager) position will oversee the day-to-day operations of the Department as well as coach and mentor the training team members. Â
DIRECT REPORTS
The incumbent will have direct reports including exempt and non-exempt employees.
ESSENTIAL FUNCTIONS
- Work closely with L&D team and key stakeholders to create and deliver an annual L&D training plan in support of strategic business objectives. Â
- Manage and coach the L&D team members by conducting weekly or bi-weekly meetings to review goals and objectives, provide balanced feedback and respond to concerns and ideas for improvement. Â
- Solicit feedback from key stakeholders at least once a year to understand the effectiveness of the current courses and make appropriate adjustments or enhancements.
- Respond to requests from key stakeholders for new training modules specific to their business unit needs. Â Set up project plans, timetables
- Facilitate leadership and other courses with other HR team members. Â
- Prepare the annual L&D budget, track expenditures and manage vendor contracts. Â
QUALIFICATIONS
- Education: College degree in communications/training or related field a plus but not required.
- Experience: Minimum 7 years of experience in Learning & Development, preferably in a financial institution. Â Minimum 3 years of experience in a leadership/supervisory role, preferred.
- Skills/Ability:
- Applicant can provide demonstrated knowledge in the delivery and administration of training programs and adult learning.
- Strong analytical, planning, program design and problem solving skills.
- Strong interpersonal, verbal and written communication skills.
- Demonstrated ability to motivate and train individuals on concepts and procedures and apply classroom management.
- Able to travel to all Bank locations in and out-of-state.
- Knowledgeable in Microsoft Word, Excel, PowerPoint and MS Teams. Â
- Public speaking experience is preferred. Â Â
- Bilingual Chinese and/or Vietnamese is a plus.
- Possess an understanding of training program design, needs assessment and implementation for leadership training.
- Possess strong training consultancy skills. Â Ability to meet with all levels of management to define an effective training solution to meet departmental, divisional, and organizational goals.
- Demonstrated ability to communicate at all levels of the organization, including executive officers.Â
- Possess the ability to use good judgment when making decisions and recognize the impact of those decisions for the benefit of the department and the Bank.
- Possesses a good understanding of technology and the use of a learning management system as it supports the L&D and HR functions.Â
- Procurement and contract management skills; ability to negotiate the best value from vendors, suppliers and contractors while adhering to the annual department budget.Â
OTHER DETAILS
$95K – $110K / yearÂ
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.