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Vice President Itil Itsm Jobs (NOW HIRING)

Toptal

VP, AI Services - US-Based

North, SC · Remote

... ITSM solutions for our clients. This is a client-facing leadership role that sits at the ... Develop repeatable service offerings and delivery frameworks that apply AI to ITIL processes ...

Toptal

VP, AI Services - US-Based

... ITSM solutions for our clients. This is a client-facing leadership role that sits at the ... Develop repeatable service offerings and delivery frameworks that apply AI to ITIL processes ...

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$43.5K

$157.5K

$277.5K

How much do vice president itil itsm jobs pay per year?

As of Aug 30, 2026, the average yearly pay for vice president itil itsm in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president ITIL ITSM do?

A Vice President of ITIL/ITSM is a senior executive responsible for overseeing and optimizing IT service management within an organization, using ITIL (Information Technology Infrastructure Library) best practices. They lead teams to ensure IT services are delivered efficiently, align with business objectives, and meet quality standards. This role often involves strategic planning, process improvement, and ensuring compliance with ITSM frameworks to enhance service delivery and customer satisfaction.

How does a vice president ITIL ITSM typically collaborate with other departments to ensure effective service management?

A Vice President of ITIL/ITSM works closely with leaders from departments such as operations, security, development, and business units to align IT service management processes with organizational goals. This role often leads cross-functional meetings to define service standards, coordinate incident response, and implement process improvements. Building strong partnerships and clear communication channels across teams is essential to ensure IT services are reliable, efficient, and support business objectives. Regular collaboration also helps to identify service gaps and drive continuous improvement initiatives.

What are the key skills and qualifications needed to thrive as a vice president ITIL ITSM, and why are they important?

To thrive as a Vice President, ITIL ITSM, you need deep expertise in IT service management frameworks (especially ITIL), leadership experience, and a strong background in IT operations or consulting, usually supported by a bachelor’s or master’s degree in a related field. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and relevant ITIL certifications (such as ITIL Expert or Master) are highly valued. Outstanding communication, strategic thinking, and change management skills help drive organizational transformation and align IT services with business goals. These skills are crucial for ensuring efficient, reliable IT service delivery and fostering continuous improvement across the enterprise.

What is the difference between Vice President Itil Itsm vs Service Delivery Manager?

AspectVice President Itil ItsmService Delivery Manager
ResponsibilitiesStrategic oversight of ITSM processes, policy development, and executive decision-makingManaging day-to-day service delivery, client relationships, and operational issues
CertificationsITIL certifications, ITSM frameworks, leadership credentialsITIL certifications, service management certifications, technical skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team management
Industry UsageCommon in large enterprises, IT service providersUsed across various organizations to ensure service quality

The Vice President Itil Itsm focuses on strategic leadership and policy development in ITSM, while the Service Delivery Manager handles daily operations and client service. Both roles require ITIL certifications but differ in scope and responsibilities.

What cities are hiring for Vice President Itil Itsm jobs?

Cities with the most Vice President Itil Itsm job openings:

What are the most commonly searched types of Itil Itsm jobs?

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What job categories do people searching Vice President Itil Itsm jobs look for?

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Vice President Itil Itsm jobs near you
Infographic showing various Vice President Itil Itsm job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

VP, Chief Data and Analytics Officer

Fort Worth, TX • On-site

Cook Children's
Health Care and Social Assistance • 5 - 10K employees

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

106th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Cook Children'sexternal

Full-time

Posted 4 days ago

Job description

Location:

Rosedale Office Building

Department:

IS Administration

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Vice President of IS and Chief Data and Analytics Officer (VP, CDAO) is responsible for the overarching strategy and execution of Cook Children's Data, Analytics, and Research IT initiatives.

Reporting to the Chief Digital Information Officer (CDIO), this role drives the modernization of our data engineering and advanced analytics capabilities. The successful candidate will bridge the gap between raw data and actionable intelligence, establishing a robust framework for governance and operational excellence that supports our world-class research and clinical operations.

Experience

  • 10+ years of progressive leadership in IT, specifically within Data & Analytics.

  • Proven expertise in modern data stacks (Snowflake/Azure/AWS/Fabric), Business Intelligence tools (Tableau/Power BI), and Research informatics. Deep understanding of ITIL/ITSM frameworks with a secure-by-design mindset

Education

  • Bachelor's degree in Data Science, Computer Science, Healthcare Administration, or a related field (or equivalent experience).


About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

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About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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