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Internship Itil Itsm Jobs (NOW HIRING)

... ITIL (ITSM Foundation Certification (required) Theory-Of-Constraints (desired) Commercial Off-the ... interns and candidates for the broader MES department Project Execution and Technology Governance:

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

This internship offers handson exposure to enterprise ITSM operations, service desk analytics ... Exposure to ITIL or ITSM concepts is a plus * Exposure to workflow logic, automation concepts, or ...

Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ... Knowledge of ITIL service management principles. * Strong written and verbal communication skills ...

Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ... Knowledge of ITIL service management principles. * Strong written and verbal communication skills ...

ServiceNow Systems Administrator Senior

Denver, CO · On-site

$88K - $119K/yr

Administer and support core ITSM modules, including Incident, Problem, Change, Request, and ... ITIL certification At RSM, we offer a competitive benefits and compensation package for all our ...

ServiceNow Systems Administrator Senior

Denver, CO · On-site

$88K - $119K/yr

Administer and support core ITSM modules, including Incident, Problem, Change, Request, and ... ITIL certification At RSM, we offer a competitive benefits and compensation package for all our ...

ServiceNow Systems Administrator Senior

Raleigh, NC · On-site

$83K - $113K/yr

Administer and support core ITSM modules, including Incident, Problem, Change, Request, and ... ITIL certification At RSM, we offer a competitive benefits and compensation package for all our ...

ServiceNow Systems Administrator Senior

Raleigh, NC · On-site

$83K - $113K/yr

Administer and support core ITSM modules, including Incident, Problem, Change, Request, and ... ITIL certification At RSM, we offer a competitive benefits and compensation package for all our ...

ServiceNow Systems Administrator Senior

Denver, CO · On-site

$88K - $119K/yr

Administer and support core ITSM modules, including Incident, Problem, Change, Request, and ... ITIL certification At RSM, we offer a competitive benefits and compensation package for all our ...

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Internship Itil Itsm information

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How much do internship itil itsm jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship itil itsm in the United States is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.55 per hour, depending on experience, location, and employer.

What key skills and qualifications are needed to thrive as an ITIL ITSM intern, and why are they important?

To thrive as an ITIL ITSM Intern, a foundational understanding of IT service management principles, basic IT knowledge, and enrollment in or completion of a relevant degree are essential. Familiarity with ITSM tools like ServiceNow, Jira Service Management, and an ITIL Foundation certification are often beneficial. Strong analytical thinking, attention to detail, and effective communication help interns collaborate and solve problems efficiently. These skills and qualifications ensure interns can support IT service processes, contribute to service improvements, and adapt quickly to professional IT environments.

What are the typical responsibilities and learning opportunities for an ITIL ITSM intern?

As an ITIL/ITSM intern, you can expect to support IT service management processes like incident, problem, and change management. Your daily tasks may include documenting service requests, assisting with process improvements, and helping monitor service delivery metrics. This role offers valuable exposure to best practices in IT operations and the chance to collaborate with IT support teams, analysts, and managers. Interns often gain hands-on experience with ITSM tools and frameworks, providing a solid foundation for a career in IT service management.

What is an internship ITIL ITSM?

Internship ITIL ITSM roles are entry-level positions where interns learn and assist with IT Service Management (ITSM) practices based on the ITIL (Information Technology Infrastructure Library) framework. These internships typically involve tasks such as supporting incident management, change management, and service request processes within an organization’s IT department. Interns gain hands-on experience with ITSM tools, documentation, and workflow optimization, helping them understand how IT services are delivered and managed in real-world environments. These roles are ideal for students or recent graduates interested in IT operations, process improvement, and service management.

What is the difference between Internship Itil Itsm vs Help Desk Technician?

AspectInternship Itil ItsmHelp Desk Technician
CertificationsITIL Foundation, basic ITSM knowledgeCompTIA A+, HDI-SCA, ITIL Foundation often preferred
Work EnvironmentEntry-level, learning-focused, often in IT service management teamsCustomer support, troubleshooting, user assistance in IT support centers
Industry UsageIT service management, enterprise IT departmentsIT support, technical assistance in various industries

Internship Itil Itsm roles focus on learning IT service management principles and supporting ITSM processes, often as part of a training program. Help Desk Technicians handle direct user support and troubleshooting. While both roles involve IT support, internships are more educational and process-oriented, whereas Help Desk roles are operational and customer-facing.

More about Internship Itil Itsm jobs
What cities are hiring for Internship Itil Itsm jobs? Cities with the most Internship Itil Itsm job openings:
What are the most commonly searched types of Itil Itsm jobs? The most popular types of Itil Itsm jobs are:
What states have the most Internship Itil Itsm jobs? States with the most job openings for Internship Itil Itsm jobs include:
Infographic showing various Internship Itil Itsm job openings in the United States as of August 2026, with employment types broken down into 8% Internship, 1% As Needed, 65% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $32,333 per year, or $15.5 per hour.

Manager I

Synergy

Perrysburg, OH • On-site

Full-time

Re-posted yesterday


Job description

Job Description Manager I - IT Perrysburg, OH 43551 Job Description Basic Job Functions: Manages the design and execution of global software solutions for Manufacturing Enterprise Systems (MES). Ensures availability of needed infrastructure capabilities, provide technical governance, and manage MES Solutions Architect and Solutions/Operations developer team as direct reports. Education/Experience: Bachelor's degree in Information Technology or related field or equivalent years of work experience.

Minimum 6 years of related work experience in software development. 3 - 6 years of software team lead or supervisory experience or 1 year of management experience. Required Skills/Competencies: Technical Development Skills - Thorough understanding of and experience with the capabilities, trade-offs and design principles of modern software solution architectures.

Successful track record of innovative and breakthrough solutions introducing new technology, lowering total cost of ownership, improving solution reliability and accelerating business value delivery. Demonstrated competence and understanding: Software development and design in Microsoft technologies using C# (required) MS Team Foundation Server use and administration (highly desired) SQL Server relational database applications, scripting, and reporting (required) Proven understanding AI development concepts and experience developing AI-based solutions. (desired) Proven experience with Kubernetes, Docker, and containerization concepts, including both platform-based development and deployment expertise.

(desired) Unit testing frameworks and software development best-practices (required) Service-Oriented Architecture (required) RabbitMQ, Message Queuing or similar technology (highly desired) OPC Data Access (highly desired) ITIL (ITSM Foundation Certification (required) Theory-Of-Constraints (desired) Commercial Off-the-Shelf (COTS) Software and Contract Software Development Integration Skills - Demonstrated expertise at performing industry/vendor searches, ranked functional scorecards, vendor evaluations, RFP analyses and contributing to contract negotiations. Successful track record of managing relationships and partnering with both global internal teams as well as Offshore Development Centers (ODC) in a distributed global enterprise, to deliver global solutions and transitioning those solutions to local operation. Accomplished Communication Skills - Proficient in writing, speaking, hosting meetings and delivering presentations, demonstrated ability to effectively communicate with and convey technical information to both technical and non-technical audiences, assist with conflict resolution, and build consensus across the organization and between cross-functional teams.

Business Analysis Expertise - Provide the bridge from business needs to software solutions. Expert-level ability to understand and translate business strategies, capabilities and needs into high-level solution requirements. Project and Portfolio Management Skills - Successful track record of project and program management and/or supervision of project managers for complex projects.

Enterprise capital budget planning and estimating of software development projects. Mastery of Agile/Scrum processes (Scrum Master and/or Product Owner certification highly desired.) Project management tool expertise required (Planview, Remedy, and MS Project desired.). Leadership and Managerial Competency - Ability to lead by example, mentor, motivate, inspire, set and measure goals, provide career guidance, and resolve conflicts between direct reports

Essential Responsibilities: Software Solution Portfolio Management: Partner with key business leaders, and software engineering global team to plan capital solution budgets, consult with business to prioritize requests, propose innovative solutions, assist with the initiation, governance review, and preparation of software projects. Supervise architects and software development team members to ensure successful implementation, delivery, and operation of prioritized solutions to meet business goals and IT standards. Ensure resourcing and throughput of critical incidents and prioritized change requests as identified by business teams and program managers.

Implement remediation strategies identified by the problem investigation process within specified timeframes. Software Development Team Resource Management: Manage team of 5-15 direct reports (architects, software developers, and Scrum Masters.) Provide annual and quarterly goal planning, manage work assignments and load balancing, hold frequent 1-on-1 meetings, manage performance assessments, pay planning, training planning and career development planning. Play a leadership role in interviewing, hiring, and onboarding of new team members, including interns and candidates for the broader MES department

Project Execution and Technology Governance: Review and approve project designs and staffing plans, ensuring adherence to IT processes and industry best practices. Supervise the evaluation and approval of new technologies to the IT landscape. Promote improvements to Scrum/Agile process implementation through leadership of cross-functional groups.

Compliance: Execute Sarbanes-Oxley (SOX) controls for software development lifecycle processes. Relationship Management with key global business stakeholders and executive leaders in Manufacturing, R&D, Quality & Reliability, and IT. Participate in recurring steering meetings.