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Vice President Insurance Operations Jobs in Indiana

SBM Management

VP, Global Accounts

Indianapolis, IN · On-site

$200K/yr

The Vice President of Global Accounts will be responsible for managing national and global account ... Provide leadership, direction, and support in operation management client communication including ...

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Vice President Insurance Operations information

What is the highest paid VP position?

The highest paid Vice President position is typically the Vice President of Insurance Operations or similar executive roles such as Chief Operating Officer or Chief Executive Officer within the insurance industry. Compensation varies based on company size, location, and experience, with top executives earning multimillion-dollar salaries including bonuses and stock options.

What is the difference between Vice President Insurance Operations vs Insurance Underwriter?

AspectVice President Insurance OperationsInsurance Underwriter
Required CredentialsBachelor's degree, often advanced degrees, leadership experienceBachelor's degree, industry certifications (e.g., CPCU), underwriting experience
Work EnvironmentExecutive leadership, strategic planning, cross-departmental oversightOffice-based, analytical, risk assessment
Employer & Industry UsageInsurance companies, large brokerages, industry leadership rolesInsurance companies, underwriting firms, risk assessment roles

The Vice President Insurance Operations focuses on strategic leadership, overseeing multiple departments, and setting company-wide policies. In contrast, an Insurance Underwriter specializes in evaluating individual insurance applications, assessing risks, and determining policy terms. While both roles require industry knowledge, the VP role emphasizes management and strategy, whereas the underwriter concentrates on risk analysis and policy issuance.

Is SVP a high level position?

A Vice President of Insurance Operations is a high-level executive responsible for overseeing the company's insurance functions, strategy, and performance. Senior Vice President (SVP) is typically a higher-ranking position within the executive hierarchy, often reporting directly to the C-suite, and requires extensive industry experience and leadership skills.

How much does a VP of insurance make?

A Vice President of Insurance Operations typically earns between $150,000 and $250,000 annually, with total compensation often including bonuses and profit sharing. Salaries vary based on company size, location, experience, and specific responsibilities within the insurance industry.

What is the highest paid position in insurance?

In insurance, executive roles such as Chief Executive Officer (CEO) or Chief Underwriting Officer (CUO) tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, operations, and risk management.

How does a Vice President of Insurance Operations typically collaborate with other departments to drive organizational efficiency?

A Vice President of Insurance Operations works closely with departments such as underwriting, claims, IT, and customer service to streamline processes and improve overall operational performance. This role often leads cross-functional initiatives, ensuring that teams are aligned on business objectives, compliance requirements, and customer service standards. Effective collaboration fosters a culture of continuous improvement and helps address operational challenges more proactively. Regular meetings and integrated project management systems are common tools to facilitate this interdepartmental coordination.

What are the key skills and qualifications needed to thrive as a Vice President of Insurance Operations, and why are they important?

To thrive as a Vice President of Insurance Operations, you need extensive knowledge of insurance products, regulatory compliance, operational strategy, and typically a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, data analytics tools, and relevant certifications such as CPCU or ARM is highly valued. Exceptional leadership, strategic thinking, and communication skills are crucial for driving operational excellence and managing large teams. These skills and qualities are vital for ensuring regulatory adherence, optimizing processes, and achieving company objectives in a dynamic insurance environment.

What does a Vice President of Insurance Operations do?

A Vice President of Insurance Operations is responsible for overseeing and managing the daily operations of an insurance company's business units. This role involves developing and implementing policies, ensuring regulatory compliance, optimizing operational efficiency, and leading teams to achieve organizational goals. They collaborate closely with other executives to drive business growth, manage budgets, and improve customer satisfaction. Additionally, they analyze performance metrics and work to improve processes to enhance profitability and service quality.
What are the most commonly searched types of Insurance Operations jobs in Indiana? The most popular types of Insurance Operations jobs in Indiana are:
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Vice President Insurance Operations jobs near you
Vice President, Client Services

Vice President, Client Services

Clinical Architecture

Indianapolis, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Who We Are

Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.

About The Position

Clinical Architecture is seeking a Vice President of Client Services to join our team in the Indianapolis, IN area. The Vice President, Client Services is a senior leader responsible for delivering exceptional client outcomes while building a high performing, engaged, and continuously developing team.
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice President, Client Services will maintain a scalable services organization, ensuring strong operational rigor, and partner cross-functionally to ensure products meet client expectations and are successfully adopted.

  • This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.
  • Applicants must be authorized to work in the U.S. without sponsorship.
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

Customer Outcomes at Scale

  • Own end-to-end client outcomes across the post-sale life cycle, from implementation to expansion.
  • Ensure clients achieve predictable time-to-value, strong adoption, platform stability, and long-term success.
  • Serve as the executive escalation point for critical client issues and relationships.

Core Leadership + Team Development Requirements

  • Lead, mentor, and scale our high-performing Client Services team composed of:
    • Client Operations
    • Client Success
    • Implementation Architecture
    • Professional Services
  • Build a high-performing leadership bench and foster a culture of accountability, ownership, and continuous improvement.
  • Design clear roles, career paths, and operating expectations as our organization scales.
  • Promote a culture of continuous learning and knowledge sharing across the team.
  • Ensure appropriate resource allocation and workload balancing to prevent burnout and maintain performance.

Cross-Functional Partnership

  • Partner with Product Management, Product Engineering, and Product Quality to ensure product releases can be adopted seamlessly by clients.
  • Establish feedback loops from clients and the field into product strategy and prioritization.

Operating Rigor + Scalability

  • Define and own Client Services' KPIs and OKRs, ensuring progress is visible and measurable.
  • Design scalable processes and tools that support growth without sacrificing quality.
  • Balance standardization with flexibility across client segments and use cases.

What Success Looks Like

  • Clients experience consistent, high-quality implementations, and ongoing support.
  • Product releases are deployed on-time and with minimal disruptions.
  • Client Services KPIs are clearly defined, tracked, and improving quarter over quarter.
  • The services organization scales sustainably, without reliance on heroics.

Leadership and Mindset

  • A systems thinker who enjoys building structures where it doesn't yet exist.
  • Comfortable holding leaders accountable while building trust and alignment.
  • Energized by growth, ambiguity, and the challenge of scale.
  • Strong executive presence with the ability to influence across functions.
  • A value-driven leader who models ownership, transparency, and collaboration.

Qualifications

  • Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams.
  • Minimum of 5 years managing Directors and/or large teams.
  • Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments.
  • Experience partnering deeply with Product and Engineering teams.
  • Experience supporting or scaling international customers and services operations is a strong plus.
  • Healthcare or regulated industry experience is strongly preferred.

Why Clinical Architecture?
We offer:

  • Opportunities for learning, development, and growth.
  • Experiences that connect you with colleagues.
  • A laid-back work environment with thoughtful amenities.
  • Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
  • Sabbatical opportunities for tenured team members.
  • Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
  • Maternity and Parental leave benefits.
  • Employer paid Short-term Disability & Long-term Disability.
  • Health and Wellness incentives.
  • 401k Matching.
  • Better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.