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Vice President Ecommerce Operations Jobs (NOW HIRING)

Warner Music Group

VP, Operations

Los Angeles, CA · On-site

WMX is Warner Music Group's merchandise and e-commerce services division, focused on helping ... The Vice President, Operations will oversee the operational backbone of WMX (Merchandise & D2C ...

Warner Records

VP, Operations

Los Angeles, CA

WMX is Warner Music Group's merchandise and e-commerce services division, focused on helping ... The Vice President, Operations will oversee the operational backbone of WMX (Merchandise & D2C ...

eCommerce

VP of Ecommerce & Digital

Bryan, OH

This VP of Ecommerce and Digital position is for a company ready to scale from a strong foundation ... The business has proven fundamentals and profitable operations, strong repeat purchase behavior ...

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SharkNinja

VP, Ecommerce - LATAM Pure Players

Miami, FL · On-site +1

SharkNinja is seeking a VP, Ecommerce - LATAM Pure Players to lead and scale our marketplace business across Latin America, with primary focus on Mexico and Brazil . This leader will own the full ...

Royal Caribbean Cruise Line

AVP, Ecommerce

Miami, FL

Reporting to the VP of Ecommerce with the Celebrity CMO as the chief stakeholder, the AVP partners ... Operations & Execution Influence * Serve as a key stakeholder to the shared services ecommerce ...

Royal Caribbean Group

AVP, Ecommerce

Miami, FL · On-site

Reporting to the VP of Ecommerce with the Celebrity CMO as the chief stakeholder, the AVP partners ... Operations & Execution Influence * Serve as a key stakeholder to the shared services ecommerce ...

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How much do vice president ecommerce operations jobs pay per year?

As of Jul 3, 2026, the average yearly pay for vice president ecommerce operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

How does a Vice President of Ecommerce Operations typically collaborate with other departments to drive business growth?

A Vice President of Ecommerce Operations plays a central role in coordinating with multiple departments such as marketing, IT, supply chain, customer service, and finance. By working closely with these teams, the VP ensures that ecommerce strategies align with overall business objectives, optimizes the online customer experience, and streamlines fulfillment and logistics. Regular cross-functional meetings and data-driven decision making are key to identifying growth opportunities, resolving issues quickly, and maintaining operational excellence. This collaborative approach helps drive revenue, improve efficiency, and foster innovation across the organization.

What are the key skills and qualifications needed to thrive as a Vice President of Ecommerce Operations, and why are they important?

To thrive as a Vice President of Ecommerce Operations, you need strong leadership abilities, deep knowledge of ecommerce strategies, supply chain management, and a track record of driving business growth—typically supported by a relevant bachelor’s or master’s degree. Expertise in ecommerce platforms (such as Shopify or Magento), analytics tools (like Google Analytics), and ERP systems, along with experience in digital marketing and logistics solutions, is crucial. Outstanding problem-solving, communication, and team management skills set exceptional candidates apart in this role. These competencies are vital for optimizing online sales performance, ensuring operational efficiency, and leading cross-functional teams in a highly competitive digital marketplace.

What does a Vice President of Ecommerce Operations do?

A Vice President of Ecommerce Operations oversees all online business activities, ensuring the smooth operation and growth of a company’s ecommerce platforms. This role involves managing digital sales strategies, optimizing the customer experience, overseeing logistics and fulfillment, and collaborating with marketing and IT teams. The VP is responsible for driving revenue growth, improving operational efficiency, and implementing technologies that enhance online sales performance. They also analyze data to make informed decisions and stay ahead of ecommerce trends.
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Vice President Ecommerce Operations jobs near you
Vice President of Digital and Ecommerce

Vice President of Digital and Ecommerce

Petite Plume

New York, NY • On-site

$225K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Vice President of Digital and Ecommerce
Location: New York, NY
Reports to: President
About Petite Plume
Petite Plume is a luxury sleepwear and lifestyle brand rooted in timeless design, premium craftsmanship, and a dedication to comfort. As we continue to grow, we're looking for an entrepreneurial and data-driven VP of Digital and Ecommerce to lead the next phase of our digital expansion.
Role Overview
The VP of Digital and Ecommerce will serve as the strategic and operational leader of Petite Plume's digital business. This VP level role is responsible for owning the eCommerce P&L, defining the online growth strategy, and driving the roadmap for technology and customer experience.
The ideal candidate will bring a strong mix of analytical rigor, creative vision, and cross-functional leadership building a scalable digital business that deepens customer loyalty and drives profitability.
Key Responsibilities
Strategic Leadership & P&L Ownership
  • Own the eCommerce P&L driving revenue, profitability, and customer lifetime value.
  • Develop and execute the digital growth strategy aligned with company goals and brand values.
  • Define and own the vision for the eCommerce roadmap from platform evolution and UX optimization to technology integrations - all with an unwavering obsession for customer experience.
  • Lead cross-functional collaboration with Brand Marketing, Creative, Ecommerce, Merchandising, and Operations to ensure alignment on growth priorities.
  • Champion data-driven decision-making and digital innovation to elevate brand storytelling and conversion.
  • Build and manage vendor and platform relationships, ensuring the tech stack and tools scale effectively with business growth.

Customer Experience
  • Oversee site merchandising, content strategy, and on-site UX to ensure a seamless and luxurious customer journey.
  • Leverage analytics and A/B testing to continuously optimize conversion rates and AOV.
  • Lead performance reporting and insights that connect customer behavior to actionable growth initiatives.
  • Lead the strategy for customer service excellence by refining every touchpoint within the end-to-end journey.
  • Refine and scale best practices across the customer service organization by championing the integration of advanced data analytics and AI; leverage these insights to optimize operations, strengthen omnichannel execution, and elevate overall DTC performance and brand experience
  • Partner with Operations to ensure flawless execution from order to delivery.

Performance Marketing & Retention
  • Partner closely with Marketing and external agencies to drive traffic through paid media, SEO, email, and affiliate channels, as well as emerging acquisition channels.
  • Enhance retention strategies through CRM, loyalty, and personalization programs.

Qualifications
  • 15+ years of progressive experience in eCommerce or digital business leadership, with at least 2 years at the VP or equivalent level.
  • Proven track record of scaling a DTC business preferably in premium or luxury retail fashion.
  • Experience managing full P&L and driving profitability.
  • Strategic thinker with hands-on execution capability.
  • Exceptional leadership, communication, and stakeholder management skills.

Success in This Role Means
  • Delivering profitable growth year-over-year.
  • Building and leading a top-tier eCommerce team.
  • Establishing Petite Plume as the digital leader in premium sleepwear and lifestyle.
  • Turning data and creativity into measurable business impact.
  • Creating a best in class customer experience.

Our Benefits
As a 100% founder-owned company, we are committed to offering a package that supports employees in life's moments both big and small, including:
  • Competitive salary
  • 15 PTO days + 5 sick days
  • 11 paid federal holidays
  • Half-day "Summer Fridays" from Memorial Day to Labor Day
  • A 401K and company profit-sharing plan after one year of tenure
  • Generous health, dental, and vision insurance for you and your dependents
  • 50% employee discount on petite-plume.com
  • An inclusive, collaborative, and dynamic work environment
  • Annual discretionary bonus program

Salary: $225,000 - 250,000
Petite Plume is an equal opportunity employer committed to fostering an inclusive, innovative environment. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please contact us at careers@ petite-plume.com

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