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Vice President Customer Experience Jobs in Riverside, CA

Vice President, Investments

Irvine, CA · On-site

$180K - $200K/yr

... for our customers' businesses and deliver value for our stakeholders. The Vice President ... Job Qualifications: * 10+ years' experience in investments or related fields. * BA or BS in Finance ...

... for our customers' businesses and deliver value for our stakeholders. The Vice President ... Job Qualifications: * 10+ years' experience in investments or related fields. * BA or BS in Finance ...

VP of Sales

Irvine, CA · On-site

$215K/yr

Deep financial acumen with hands-on experience structuring FMV leases, Finance leases, or ... Proficiency in Creatio CRM or an equivalent platform, including the ability to build dashboards and ...

VP of Sales

Irvine, CA · On-site

$575K - $800K/yr

Deep financial acumen with hands-on experience structuring FMV leases, Finance leases, or ... Proficiency in Creatio CRM or an equivalent platform, including the ability to build dashboards and ...

VP of Sales

Irvine, CA

$575K - $800K/yr

Deep financial acumen with hands-on experience structuring FMV leases, Finance leases, or ... Proficiency in Creatio CRM or an equivalent platform, including the ability to build dashboards and ...

Seeking a Vice President/Sr. Vice President for our growing Accounting & Reporting Advisory ... Experience with IFRS preferred * Excellent communication skills, both verbal and written * Ability ...

This person will establish and grow customer relationships through the building of a strong "hunter ... Experience selling and/or managing sales teams across national or global locations with a strong ...

This person will establish and grow customer relationships through the building of a strong "hunter ... Experience selling and/or managing sales teams across national or global locations with a strong ...

VP of Engineering

Irvine, CA · On-site

$180 - $280/hr

# VP of EngineeringIrvine, CA**Full Time -- In Office -- Irvine, CA**## Steg.AI is looking for a ... Demo products in customer meetings and at trade shows## Qualifications* 3+ years of experience ...

VP, Operations

Hemet, CA · On-site

$190 - $220/hr

... customer and business requirements. * Oversee supply chain including procurement, planning ... Experience: Minimum 15+ years in progressive leadership manufacturing, or operations * Education:

Proven VP Finance, CFO, or Deputy CFO experience in a regulated financial services or fintech environment. * FCA-regulated experience; SMF2 approved or demonstrably approvable under SMCR. * Multi ...

VP Finance

Irvine, CA · On-site

$250 - $275/hr

Proven VP Finance, CFO, or Deputy CFO experience in a regulated financial services or fintech environment. * FCA-regulated experience; SMF2 approved or demonstrably approvable under SMCR. * Multi ...

VP, Development

Irvine, CA · On-site

$97 - $125/hr

We are currently seeking a Vice President, Development to advance our mission by leading ... equivalent experience * Proficient use of Microsoft Office and CRM platforms to drive results ...

VP, Development

Irvine, CA · On-site

$3.30/hr

We are currently seeking a Vice President, Development to advance our mission by leading ... equivalent experience * Proficient use of Microsoft Office and CRM platforms to drive results ...

VP, Operations

Hemet, CA · On-site

$190K - $220K/yr

... customer and business requirements. * Oversee supply chain including procurement, planning ... Experience: Minimum 15+ years in progressive leadership manufacturing, or operations * Education:

VP, Operations

Hemet, CA · On-site

$190K - $220K/yr

... customer and business requirements. * Oversee supply chain including procurement, planning ... Experience: Minimum 15+ years in progressive leadership manufacturing, or operations * Education:

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Showing results 1-20

Vice President Customer Experience information

See Riverside, CA salary details

$82.9K

$170.3K

$273.3K

How much do vice president customer experience jobs pay per year?

As of Aug 21, 2026, the average yearly pay for vice president customer experience in Riverside, CA is $170,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $144,500.00 and $185,200.00 per year, depending on experience, location, and employer.

What does a vice president of customer experience do?

A Vice President of Customer Experience is responsible for overseeing and improving the overall experience customers have with a company. This includes developing strategies to enhance customer satisfaction, leading teams dedicated to customer support and engagement, analyzing customer feedback, and implementing changes that promote loyalty and retention. They also collaborate with other departments to ensure that the customer perspective is integrated into all business decisions. Ultimately, their goal is to create a seamless and positive journey for customers across all touchpoints.

What are the key skills and qualifications needed to thrive as a vice president of customer experience?

To thrive as a Vice President of Customer Experience, you need expertise in customer journey mapping, data analytics, and strategic leadership, often supported by a bachelor's or master's degree in business, marketing, or a related field. Familiarity with CRM platforms, customer feedback systems, and tools such as Salesforce or Zendesk is typically required. Exceptional communication, cross-functional collaboration, and change management skills distinguish top performers in this role. These abilities are vital for driving customer satisfaction, loyalty, and business growth through a seamless and impactful customer experience strategy.

How does a vice president of customer experience typically collaborate with other departments to drive organizational success?

A Vice President of Customer Experience works closely with teams across the organization, such as marketing, sales, product, and operations, to ensure a unified approach to customer satisfaction. This role often leads cross-functional initiatives to improve customer journeys, sets standards for service delivery, and leverages feedback from multiple departments to identify areas for improvement. Regular collaboration with department heads and executive leadership is key to aligning business goals with customer needs, ultimately driving loyalty and growth. Open communication, strategic planning sessions, and shared KPIs are common tools used to foster this alignment.

What is the difference between Vice President Customer Experience vs Customer Service Director?

AspectVice President Customer ExperienceCustomer Service Director
CredentialsTypically requires extensive leadership experience, bachelor's or master's degree in business or related fieldUsually requires experience in customer service management, often with a bachelor's degree
Work EnvironmentStrategic leadership role overseeing multiple teams and departmentsOperational role managing customer service teams directly
Employer & Industry UsageCommon in large corporations across various industriesFound in organizations with established customer service departments
Search & Comparison IntentHigh overlap in responsibilities related to customer experience strategyFocuses more on day-to-day customer service operations

The Vice President Customer Experience focuses on strategic oversight and improving overall customer satisfaction across the organization, while the Customer Service Director manages daily customer service operations and team performance. Both roles are vital but differ in scope and level of strategic involvement.

What are the most commonly searched types of Customer Experience jobs in Riverside, CA?

The most popular types of Customer Experience jobs in Riverside, CA are:

What job categories do people searching Vice President Customer Experience jobs in Riverside, CA look for?

The top searched job categories for Vice President Customer Experience jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Vice President Customer Experience jobs?

Cities near Riverside, CA with the most Vice President Customer Experience job openings:

Vice President, Investments

Link Logistics

Irvine, CA • On-site

$180K - $200K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago


Job description

Link Logistics Real Estate ("Link") is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers' businesses and deliver value for our stakeholders.
The Vice President, Investments (Dispositions) at Link Logistics is responsible for evaluating, preparing, and executing disposition opportunities across Blackstone's US Industrial Portfolio. This role serves as a primary point of contact for West region dispositions while representing Link to the brokerage community and broader marketplace by showing a high degree of professionalism. The VP keeps a pulse on transaction and leasing activity, other market participants, and macro shifts within the region. The VP works closely with brokers, third-party consultants, and junior staff to underwrite and prepare materials for potential dispositions. The role also evaluates the disposition pipeline and manages deal flow.
In coordination with in-house and outside counsel, the VP negotiates LOIs, access agreements, and purchase and sale agreements (PSAs). The VP partners closely with the operations team during due diligence through deal closing, serving as the primary deal lead. Additionally, the VP collaborates with team members in other markets, regions, and business units, and is responsible for overseeing, mentoring, and developing junior staff.
Job Responsibilities:
  • Prepare and execute disposition opportunities from portfolio composition through closing
  • Serve as a primary point of contact for the region's dispositions.
  • Represent Link to the brokerage community and broader marketplace by showing a high degree of professionalism.
  • Keep a pulse on transaction and leasing activity, other market participants, and macro shifts within the region.
  • Work closely with the brokerage community, third-party consultants, and junior staff to underwrite and prepare materials for potential dispositions.
  • In coordination with in-house and outside counsel, negotiate LOIs, access agreements, and purchase and sale agreements.
  • Work closely with the operations team during due diligence through deal closing, serving as the primary deal lead.
  • Work collaboratively with team members in other markets/regions and business units.
  • Oversee, mentor, and develop junior staff.
  • Perform other duties as assigned.

Job Qualifications:
  • 10+ years' experience in investments or related fields.
  • BA or BS in Finance, Real Estate Finance, Accounting, Mathematics, Economics, Statistics, or related disciplines preferred. Other majors will be considered.
  • Strong academic record.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and Argus (AE).
  • Strong understanding of financial concepts used to evaluate investments and build models, such as simple cash flow analyses, time value of money, return on investment, etc.
  • Strong quantitative and qualitative analytical ability.
  • Excellent oral and written communication skills.
  • Self-motivation, determination, and initiative in a team environment.
  • Demonstrated high attention to detail.
  • Ability to multi-task effectively in a fast-paced work environment.
  • Demonstrated experience leading real estate transactions, including sourcing, negotiations, and execution of asset dispositions.
  • Experience managing full deal lifecycle, including underwriting, marketing, due diligence, and closing processes.
  • Ability to lead cross-functional deal teams, including legal, asset management, and operations partners.

$180,000 - $200,000 represents the presently anticipated base compensation pay range for this position at Link. Actual pay may vary based on various factors, including but not limited to location and experience.
Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.
The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.
Employment Philosophy
Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow-and we give people space to grow, too.
EEO Statement
The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email People@linklogistics.com.