Vice President Call Center Jobs in Raleigh, NC (NOW HIRING)

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You'll Be Doing:

The Vice President (VP), Cardiovascular Medicine is a key clinical executive responsible for leading cardiology- and vascular-related utilization management, quality improvement, and clinical operations across Evolent's value-based care platform. This role ensures consistent, high-quality adjudication of cardiology decisions and serves as a strategic liaison between clinical teams and clients.

The VP will serve as a key strategic thought-partner in shaping Evolent's cardiovascular medicine programs. The VP must be able to incorporate clinical, operational, and business inputs in designing and refining our programs to achieve healthcare value creation. In addition, the VP will be able to rapidly scale our cardiovascular programs across all current and future clients to drive Evolent's business success.

The VP will also partner closely with Evolent's Growth and Strategic Accounts teams for executive partnership with cardiovascular physician executives from all Evolent's clients. Such relationships are expected to deepen Evolent's business partnerships and provide key insights to evolve how we continue to deliver better clinical outcomes, provider experience, and client value.

Des i red Skill Set

• Experience driving innovation in cardiovascular care to ensure quality and manage costs

• Demonstrated ability to engage,inspireand galvanize teams around mission and impact with ability to operationalize and scale business-critical, clinical programs

• Ability to lead nationalcardiovascular medicineprograms with deep regulatoryexpertisein Medicare, Medicaid, and Commercial

• Experience in health plan operations and/or managed care highly desirable

• 7+ years managing teams to drive performance across physician, nursing, and shared services teams

• 3+ yearsworking with clinical operations in a provider or health plan environment?

• Supervision ofclinical reviewerstoensure consistentclinical decision making

• Comfort and skill in leading and managing significant and fast-paced organizational change and clinical integration

• Clinicalsubject matterexpertiseand credibility to serve as keythought partner to support Growth,Customer, and Performance Suite,andProductteams

• Proficiencycreating and leading presentations to key stakeholders inside and outside of the organization, including health plan executives, investors, physiciangroupsand trade associations

• Authentic voice used to center patient and provider experience internally and externally

• Growth mindset willing to test new interventions alongside other teamsas well as current and future clients

• Ability to work within national coalitions to effectively advocate for payment reform,qualityand health equity at CMS/CMMI, within professional organizations and guilds, and across health plan partners.

Experience we look for:

• MD, DOboard certification incardiologyorvascular surgery

• Active/unrestricted Medical License in one or more states??

• Board Certified (ABMS or Specialty Board)

• 7+ years managing clinical/physician teams??

• 5+ clinical practice experience?

• Skilled communicator with executive presence and stakeholder engagement experience

• Position is remote with 20% travel expected.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.

The expected base salary/wage range for this position is $-. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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