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Veterinary Software Customer Success Jobs in Indiana

Veterinary Assistant

Whitestown, IN · On-site

$16.25 - $20.25/hr

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and ...

Veterinary Assistant

Whitestown, IN

$16.25 - $20.25/hr

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and ...

Veterinary Receptionist

Elkhart, IN · On-site

$14.25 - $17.25/hr

We are seeking a compassionate, organized, and customer-focused Veterinary Receptionist who loves ... Experience with veterinary practice management software * Knowledge of basic veterinary terminology

New

Customer Support Specialist I

Indianapolis, IN · On-site

$17.25 - $23.25/hr

This role is responsible for troubleshooting software and technical issues, resolving customer ... Partner with Customer Success Managers and internal teams to support customer outcomes. * Use AI ...

Shelter Veterinary Assistant

Indianapolis, IN · On-site

$15 - $19/hr

Collaborate effectively with Medical, Behavior, Animal Care, Customer Service, Foster, and ... Experience with ShelterLuv or similar shelter management software. Bilingual English/Spanish ...

Senior Software Engineer About Kaleris Kaleris is a private equity-backed software firm focused on ... and customer success teams to keep our yard management and finished vehicles logistics solutions ...

Showing results 41-60

Veterinary Software Customer Success information

How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What is a veterinary software customer success professional?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Indiana?

For Veterinary Software Customer Success jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Veterinary Software Customer Success jobs in Indiana look for?

The top searched job categories for Veterinary Software Customer Success jobs in Indiana are:

What cities in Indiana are hiring for Veterinary Software Customer Success jobs?

Cities in Indiana with the most Veterinary Software Customer Success job openings:

Registered Veterinary Technician

The Paw Patch Veterinary Hospital

Indianapolis, IN

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Company Description

Join the dedicated team at Paw Patch Veterinary Hospital, where we’ve been providing exceptional pet care since 1984 under the leadership of Dr. Erik Tysklind. As a thriving, patient-centered practice, we uphold our core values and foster a family-like atmosphere among our staff. With two full-time veterinarians and a team of experienced RVTs and support staff—many of whom have been with us for over a decade—we are committed to nurturing each team member's growth and well-being.

Are you a compassionate, dedicated RVT looking for an opportunity to work in a supportive and patient-focused environment? The Paw Patch Veterinary Hospital, established in 1984, is seeking an enthusiastic and client-focused Registered Veterinary Technician to join our team. Under the leadership of Dr. Erik Tysklind, we’ve built a practice where many of our team members have been with us for 10+ years. Here, we believe in fostering a cohesive environment where each member supports and encourages the growth of another.

About Us:

  • Established: 1984
  • Team: 2 full-time veterinarians, 2 RVTs, support staff, and a practice manager
  • Work Environment: We take pride in offering a friendly and collaborative atmosphere.
  • Core Values: Compassion, integrity, and patient-centered care

Why Join Us?

At The Paw Patch, we offer competitive wages, a comprehensive benefits package, and a range of employee perks. If you’re looking for a place to grow professionally, whether in your current role or into new responsibilities, we provide opportunities for continuing education and career development.

To learn more about us, click here.

Job Description

This is a full-time position requiring availability on Mondays, Thursdays, and Fridays, with additional weekday and Saturday shifts (short-term) as needed. Starting November 2026, we will no longer be open on Saturdays. Hours will range from 30-38 hours per week. 

Are you passionate about animal care and looking for an exciting opportunity to make a difference in pets' lives? Our veterinary clinic in Indianapolis, United States, is seeking an Experienced Veterinary Assistant to join our dedicated team. In this role, you'll play a crucial part in providing high-quality care to our furry patients and support to their owners.

Job Responsibilities:

  • Restraining animals and triaging patients
  • Collecting and analyzing lab samples
  • Performing diagnostic imaging
  • Providing nursing care for hospitalized cases
  • Administering medications
  • Effectively communicating treatment plans with clients
  • Surgical preparation, assistance, and anesthetic management
  • Maintaining a clean and safe work environment
  • Being adaptable to various situations and cases, from routine checkups to emergencies
Qualifications

Qualifications:

  • Registered Veterinary Technician (RVT)
  • 1+ years of experience preferred (but not required)
  • Knowledge of Cornerstone software is a plus
  • Positive attitude, high work ethic, and ability to work well in a team
  • Strong customer service and communication skills
  • Knowledge of preventative care, surgical procedures, and hospital flow
  • Proficient in sample collection (blood, urine, fecal, and skin)
  • Ability to properly set up and process lab tests
  • Skilled in radiograph positioning (dental a plus)
  • Experience with anesthesia and surgical monitoring
  • Self-motivated with a commitment to ongoing learning and development

Additional Information

Pay Range: $20-$23/hr

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
  • Employee Assistance Program 
  • Paid Vacation and Sick Time for ALL Employees 
  • Paid Bereavement Program 
  • Paid Parental Leave Program  
  • Competitive Compensation  
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program 
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster 
  • Career Development Opportunities 
  • Referral Bonus Program for most positions! 
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/

Sound like a place you’d love to work? Apply today to join our team and be part of a practice that prides itself on delivering high-quality care and building strong client relationships!

*Please note that hiring eligibility may be contingent upon the successful completion of a background check.

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