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Veterinary Client Service Representative Jobs in Indiana

MedVet

Veterinary Client Service Representative

Carmel, IN

$15.25 - $20.50/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

MedVet

Veterinary Client Service Representative

Carmel, IN · On-site

$15.25 - $20.50/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

MedVet

Veterinary Client Service Representative

Carmel, IN · On-site

$15.75 - $21.50/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

MedVet

Veterinary Client Service Representative

Carmel, IN · On-site

$16 - $21.75/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

We are a small animal practice looking for a full time Veterinary Client Services Representative. We are looking for a dependable individual to join our team. This role will be responsible for ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Indiana

Veterinary Client Service Representative information

See Indiana salary details

$9

$17

$25

How much do veterinary client service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary client service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are popular job titles related to Veterinary Client Service Representative jobs in Indiana?

For Veterinary Client Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Indiana look for?

The top searched job categories for Veterinary Client Service Representative jobs in Indiana are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Veterinary Client Service Representative

MedVet

Carmel, IN

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!  We are looking for collaborative and driven people to join our clinical team.

 We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

 We are looking for: Veterinary Client Service Representative

 Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain compassionate yet professional composure.    


What you’ll do:

  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby

Who you are: 

  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)

Perks and Benefits include: 

  • Strong career growth and personal development opportunities
  • Comprehensive Health Benefits
  • Vision and Dental
  • HSA, FSA and Independent Care Spending
  • 401k with Employer Match
  • Paid Time Off (PTO) 
  • Shift Differentials and On-call Pay
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
  • Continuing Education Opportunities and Assistance Program

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. 

 MedVet does not accept unsolicited resumes from third-party recruiters. 

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