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Veterinary Client Service Representative Jobs in Indiana

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between ...

Veterinary Assistant

Bloomington, IN

$13.75 - $17.25/hr

... care and client service. You will work closely with doctors and technicians to increase the ... , kennel attendant, vet assistant, other), preferred * Excellent communication skills and the ...

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Veterinary Assistant

Bloomington, IN ยท On-site

$14.50 - $18.25/hr

... care and client service. You will work closely with doctors and technicians to increase the ... , kennel attendant, vet assistant, other), preferred * Excellent communication skills and the ...

Veterinary Assistant

Bloomington, IN ยท On-site

$14.50 - $18.25/hr

... care and client service. You will work closely with doctors and technicians to increase the ... , kennel attendant, vet assistant, other), preferred * Excellent communication skills and the ...

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Veterinary Client Service Representative information

See Indiana salary details

$9

$17

$25

How much do veterinary client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for veterinary client service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Client Service Representative, and why are they important?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by Veterinary Client Service Representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What are Veterinary Client Service Representatives?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.
What are popular job titles related to Veterinary Client Service Representative jobs in Indiana? For Veterinary Client Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Veterinary Client Service Representative jobs in Indiana look for? The top searched job categories for Veterinary Client Service Representative jobs in Indiana are:
Infographic showing various Veterinary Client Service Representative job openings in Indiana as of June 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Client Service Representative Geist Starting at 14 to 20 Hour

Client Service Representative Geist Starting at 14 to 20 Hour

Noah's Animal Hospital

Indianapolis, IN โ€ข On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Client Service Representative

Facility: Noah's Caring Hands Animal Hospital at Geist

Schedule: Full Time โ€“ Shifts Vary, Weekend Rotations required

About the Position

At Noahโ€™s Animal Hospitals the needs of the pet and petsโ€™ family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. As a Client Service Representative (โ€˜CSRโ€™) your stellar communication skills will directly contribute to providing competent and compassionate health care for pets and a warm memorable experience for their human families.

Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career.

Weโ€™re looking for an enthusiastic, compassionate, and skilled CSR to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place!

Noah's Caring Hands

Our beautiful Noah's Caring Hands Animal Hospital at Geist is a general practice that offers a full range of services, including boarding and grooming. We are proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence.

Benefits

Our valued staff members of Noah's Animal Hospitals receive the following benefits:

  • Industry Leading Pay with opportunities for bonus, overtime, and increases
  • Paid Time Off
  • Paid Holidays
  • Comprehensive Benefits (Health, Vision and Dental)
  • $100 Scrub Allowance
  • Discounts on services provided and products dispensed for your own personal pets
  • An Employee Assistance Program โ€“ for you and your household
  • Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
  • Compensation for Continuing Education and License Renewal after 1 year of employment
  • Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back

Our Core Values:

  • Compassion
  • Easy to do Business With
  • Passion
  • Integrity
  • Memorable Client Experiences
  • Excellence
  • Helpful
  • The Right People

Qualifications

  • High School Diploma or equivalent required.
  • One-year related experience required with client service preferred.