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Veterinary Reception Jobs (NOW HIRING)

National Veterinary Associates

$18 - $22/hr

Keep the reception area clean, organized, and presentable. * Communicate effectively with veterinarians and support staff to ensure smooth patient care and client communication. * Assist clients with ...

National Veterinary Associates

$13.50 - $16.25/hr

Previous experience in both roles of Veterinary Reception and Veterinary Assisting. Minimum experience, 1 year preferred. * Ability to lift and restrain animals (up to 40 lbs. or more) * Strong ...

Vetcor

Veterinary Receptionist - Richmond, VA

Richmond, VA

$15 - $17.75/hr

As the first and last point of contact for our clients, our reception team plays an essential role ... Why Our Veterinary Receptionists Love It Here * Join an established, well-respected small animal ...

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Veterinary Reception information

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How much do veterinary reception jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary reception in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by veterinary receptionists, and how can they effectively manage them?

Veterinary receptionists often manage a fast-paced environment where they must balance answering phones, scheduling appointments, and handling sensitive situations with pet owners. One of the main challenges is dealing with emotional clients, especially during emergencies or when delivering difficult news. Effective communication skills, empathy, and the ability to multitask are crucial for managing these situations smoothly. Building strong relationships with both the veterinary team and clients can also help foster a supportive work environment and ensure efficient workflow.

What is the difference between Veterinary Reception vs Veterinary Technician?

AspectVeterinary ReceptionVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting surgeries, animal exams

Veterinary receptionists primarily handle client communication and administrative duties, while veterinary technicians perform clinical tasks and assist veterinarians. Both roles are essential in a veterinary practice, but they differ in required credentials and daily responsibilities.

What do you need to become a vet receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with computer software such as appointment scheduling systems. Customer service skills and a basic understanding of veterinary terminology are also beneficial.

How hard is it to be a vet receptionist?

Being a veterinary receptionist requires strong communication and organizational skills, as well as the ability to handle busy environments and multitask. The role often involves managing appointments, customer service, and basic administrative tasks, with some positions requiring familiarity with veterinary software. While it can be demanding during busy periods, it is generally considered an entry-level position with on-the-job training.

How much does a receptionist at a VA hospital make?

A veterinary receptionist's salary varies based on location, experience, and employer, but generally ranges from $25,000 to $35,000 annually. In a VA hospital setting, administrative staff may earn similar wages, often supplemented by benefits and shift differentials. Skills in customer service and familiarity with medical or veterinary software can influence pay rates.

What does a receptionist do at a vet?

A veterinary receptionist manages client communication, schedules appointments, and handles administrative tasks such as billing and record-keeping. They often use practice management software and need good customer service skills to support the veterinary team and ensure smooth clinic operations.

What does a veterinary receptionist do?

A veterinary receptionist is responsible for managing the front desk at a veterinary clinic or hospital. Their duties include greeting clients and their pets, scheduling appointments, answering phone calls, handling payments, and maintaining patient records. They play a key role in ensuring smooth communication between pet owners and veterinary staff, as well as providing compassionate customer service. Veterinary receptionists also help with administrative tasks and may assist in coordinating emergency cases. Their role is essential in creating a welcoming and efficient environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic billing tools is typically required. Outstanding communication, empathy, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for efficiently managing client interactions, supporting veterinarians, and creating a welcoming environment for both pets and their owners.
More about Veterinary Reception jobs
What cities are hiring for Veterinary Reception jobs? Cities with the most Veterinary Reception job openings:
What are the most commonly searched types of Veterinary Reception jobs? The most popular types of Veterinary Reception jobs are:
What states have the most Veterinary Reception jobs? States with the most job openings for Veterinary Reception jobs include:
Veterinary Reception jobs near you
Infographic showing various Veterinary Reception job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Arlington Animal Clinic Llc

Jacksonville, FL • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Job post summary

Date posted: March 4, 2026
Pay: $16.00 - $22.00 per hour
Job description:

We are seeking a full-time veterinary receptionist to join our team! We are a PRIVATELY OWNED, 2 doctor practice, in the Arlington neighborhood of Jacksonville, FL. Candidates with veterinary reception experience are preferred. Candidates who have veterinary assistant experience or front desk experience in an animal boarding facility will also be considered. The candidate should be compassionate, have a great work ethic, be able to multi-task and be computer savvy.
The receptionist is one of the most important roles in a veterinary hospital, so our candidate should be outgoing and charismatic.
Duties:
  • Greet each client with a smile and check patients in
  • Have veterinary software experience (Avimark experience is a plus!)
  • Have a good phone voice, be able to clearly and effectively give correct information out over the phone
  • Schedule appointments using veterinary software
  • Confirming appointments
  • Be able to assess the difference between an emergency and non-emergency over the phone
  • Be computer savvy and have good typing skills
  • Have animal handling experience
  • Have an understanding of basic Heartworm and Flea Preventives
  • Be a compassionate listener
  • Offer emotional support and resource materials to grieving clients
Job Type:
Full-time
Salary: $16-$22/hr
Experience: 1-3 yrs: Veterinary Reception: 1 year (Preferred)
                                   Customer service: 1 year (Preferred).  

Hours: M-F 7:30 am-6 pm , Saturdays: 9am-2pm
Benefits: (eligible after 90 day probation period) Health Insurance, Dental/Vision, Term Life Insurance, Accident, PTO, paid continuing education, employee discount
Education:
ï‚· High school or equivalent (Preferred)
Language:
English  
Spanish (Bonus!) 
Work Location: In person
Job Types: Full-time, Part-time