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Veterinary Reception Jobs in Phoenix, AZ (NOW HIRING)

Vetcor

Veterinary Receptionist - Pheonix, AZ

Phoenix, AZ · On-site

$15 - $15.50/hr

Looking for a veterinary reception role where your communication skills, positive attitude, and ability to make people feel welcome can make a meaningful difference every day? We're looking for a ...

NVA

Client Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Veterinary reception or veterinary client service experience preferred * Excellent communication and interpersonal skills * Strong organizational and multitasking abilities * Ability to remain calm ...

NVA

Client Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Veterinary reception or veterinary client service experience preferred * Excellent communication and interpersonal skills * Strong organizational and multitasking abilities * Ability to remain calm ...

WellHaven Pet Health

Veterinary Technician

Phoenix, AZ · On-site

$17 - $23/hr

Job Summary The Veterinary Technician is a vital member of our veterinary team, pivotal in ... reception duties, such as triaging phone calls, scheduling appointments, and facilitating the ...

New

Saguaro Veterinary Clinic

Be Seen First

Veterinary Customer Service Representative

Scottsdale, AZ · On-site

$18 - $21/hr

Covetrus Pulse and reception experience are a plus. Full-time benefits include health, dental and vision insurance, paid holidays, paid time off, a generous personal pet care discount and uniform ...

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Veterinary Reception information

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How much do veterinary reception jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for veterinary reception in Phoenix, AZ is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.16 per hour, depending on experience, location, and employer.

What does a veterinary receptionist do?

A veterinary receptionist is responsible for managing the front desk at a veterinary clinic or hospital. Their duties include greeting clients and their pets, scheduling appointments, answering phone calls, handling payments, and maintaining patient records. They play a key role in ensuring smooth communication between pet owners and veterinary staff, as well as providing compassionate customer service. Veterinary receptionists also help with administrative tasks and may assist in coordinating emergency cases. Their role is essential in creating a welcoming and efficient environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a veterinary receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic billing tools is typically required. Outstanding communication, empathy, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for efficiently managing client interactions, supporting veterinarians, and creating a welcoming environment for both pets and their owners.

What are some common challenges faced by veterinary receptionists, and how can they effectively manage them?

Veterinary receptionists often manage a fast-paced environment where they must balance answering phones, scheduling appointments, and handling sensitive situations with pet owners. One of the main challenges is dealing with emotional clients, especially during emergencies or when delivering difficult news. Effective communication skills, empathy, and the ability to multitask are crucial for managing these situations smoothly. Building strong relationships with both the veterinary team and clients can also help foster a supportive work environment and ensure efficient workflow.

What is the difference between Veterinary Reception vs Veterinary Technician?

AspectVeterinary ReceptionVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting surgeries, animal exams

Veterinary receptionists primarily handle client communication and administrative duties, while veterinary technicians perform clinical tasks and assist veterinarians. Both roles are essential in a veterinary practice, but they differ in required credentials and daily responsibilities.

What are the most commonly searched types of Veterinary Reception jobs in Phoenix, AZ?

The most popular types of Veterinary Reception jobs in Phoenix, AZ are:

Veterinary Reception jobs near you
Infographic showing various Veterinary Reception job openings in Phoenix, AZ as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 77% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,672 per year, or $15.7 per hour.

Client Services Representative

National Veterinary Associates

Phoenix, AZ • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

37th of 56 rated veterinary

Job description

Client Service Representative (CSR)Seeking a Change? Love Animals? Ready to Grow Your Career?

For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary care with exceptional client service. We pride ourselves on a collaborative culture built on teamwork, professionalism, growth, and respect.

We are seeking an experienced Client Service Representative who is passionate about helping people, creating exceptional client experiences, and serving as the welcoming face of our hospital. The ideal candidate is organized, compassionate, and thrives in a fast-paced environment.

What You'll Do

As a Client Service Representative, you will play a vital role in creating a positive experience for clients and patients while supporting the daily operations of the hospital.

Client Care & Administrative Duties
  • Greet clients and patients warmly and professionally
  • Schedule appointments and manage multiple provider schedules
  • Answer and direct incoming phone calls
  • Check patients in and out efficiently
  • Process payments and maintain accurate client records
  • Assist clients with questions regarding services, products, and treatment plans
  • Communicate with veterinary team members to ensure seamless patient care
  • Maintain a clean, organized, and welcoming reception area
Why Join Stonecrest Animal Hospital?Supportive Team Environment

Work alongside experienced veterinarians, technicians, and support staff in a positive, team-focused culture where your contributions are valued.

Schedule

8am - 5pm Monday-Friday schedule with NO Saturdays, late nights, or overnight shifts.

Growth & Development

Opportunities for professional development, mentorship, and advancement within a growing veterinary hospital.

Benefits
  • 401(k) matching
  • Health, dental, and vision insurance
  • HSA & FSA options
  • Paid time off
  • Employee discount
  • Tuition reimbursement
  • Uniform allowance
  • Professional development assistance
  • Employee assistance program
  • Life insurance
Qualifications
  • 1-3 years of customer service experience preferred
  • Veterinary reception or veterinary client service experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to remain calm and professional in a fast-paced environment
  • Avimark experience is a plus
  • Ability to work independently and collaboratively
Skills Preferred
  • Appointment scheduling
  • Multi-line phone systems
  • Client communication and conflict resolution
  • Medical record management
  • Payment processing and cash handling
  • Veterinary software experience (Avimark preferred)
  • Attention to detail and time management
Work Environment
  • Ability to sit, stand, and move throughout the hospital during shifts
  • Ability to work efficiently in a busy reception area
  • Willingness to assist in all hospital departments as needed
  • Comfortable interacting with a variety of clients and patients daily

If you are passionate about helping people and animals and want to join a hospital that values teamwork, learning, and exceptional patient care, we would love to hear from you!

What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

National Veterinary Associates logo

About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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