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Veterinary Reception Jobs in Boston, MA (NOW HIRING)

Bond Vet

Care Coordinator - Boston - Seaport

Boston, MA · On-site

$17 - $22/hr

... veterinary reception, or other client-facing roles * Veterinary industry experience preferred * Strong verbal and written communication skills with a warm, professional demeanor * Ability to ...

NVA

Veterinary Receptionist

Canton, MA · On-site

$15.75 - $19/hr

Canton Veterinary Hospital is currently looking to fill a Part-Time Reception position. This position is for early morning day shifts and evening shifts with rotating Saturdays. Experience in ...

Bond Vet

Care Coordinator - Boston - Seaport

Boston, MA · On-site

$17 - $22/hr

... veterinary reception, or other client-facing roles * Veterinary industry experience preferred * Strong verbal and written communication skills with a warm, professional demeanor * Ability to ...

Bond Vet

Care Coordinator - Boston - Seaport

Boston, MA · On-site

$17 - $22/hr

... veterinary reception, or other client-facing roles * Veterinary industry experience preferred * Strong verbal and written communication skills with a warm, professional demeanor * Ability to ...

AmeriVet

Veterinary Receptionist

Acton, MA · On-site

$16.50 - $19.75/hr

... desk, reception area, client restrooms, and exam rooms. * Opens the practice and sets up for the ... At Great Road Veterinary Hospital, we're committed to your growth, development, well-being, and ...

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All JobsVeterinary Reception JobsVeterinary Reception Jobs in Boston, MA

Veterinary Reception information

See Boston, MA salary details

$10

$17

$21

How much do veterinary reception jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for veterinary reception in Boston, MA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.80 per hour, depending on experience, location, and employer.

What does a veterinary receptionist do?

A veterinary receptionist is responsible for managing the front desk at a veterinary clinic or hospital. Their duties include greeting clients and their pets, scheduling appointments, answering phone calls, handling payments, and maintaining patient records. They play a key role in ensuring smooth communication between pet owners and veterinary staff, as well as providing compassionate customer service. Veterinary receptionists also help with administrative tasks and may assist in coordinating emergency cases. Their role is essential in creating a welcoming and efficient environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a veterinary receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic billing tools is typically required. Outstanding communication, empathy, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for efficiently managing client interactions, supporting veterinarians, and creating a welcoming environment for both pets and their owners.

What are some common challenges faced by veterinary receptionists, and how can they effectively manage them?

Veterinary receptionists often manage a fast-paced environment where they must balance answering phones, scheduling appointments, and handling sensitive situations with pet owners. One of the main challenges is dealing with emotional clients, especially during emergencies or when delivering difficult news. Effective communication skills, empathy, and the ability to multitask are crucial for managing these situations smoothly. Building strong relationships with both the veterinary team and clients can also help foster a supportive work environment and ensure efficient workflow.

What is the difference between Veterinary Reception vs Veterinary Technician?

AspectVeterinary ReceptionVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting surgeries, animal exams

Veterinary receptionists primarily handle client communication and administrative duties, while veterinary technicians perform clinical tasks and assist veterinarians. Both roles are essential in a veterinary practice, but they differ in required credentials and daily responsibilities.

What are the most commonly searched types of Veterinary Reception jobs in Boston, MA?

The most popular types of Veterinary Reception jobs in Boston, MA are:

Veterinary Reception jobs near you
Infographic showing various Veterinary Reception job openings in Boston, MA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,748 per year, or $17.2 per hour.

Veterinary Receptionist

Ethos Veterinary Health

Woburn, MA • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Veterinary Receptionist | $20-$26/hr
Location: Woburn, MA
Schedule: Full-Time | Monday, Tuesday, Thursday, Friday 8a - 6p
Compensation: $20-$26/hour
Massachusetts Veterinary Referral Hospital in Woburn, MA is hiring an Veterinary Receptionist to join our Client Care team. This full-time Veterinary Receptionist opportunity is ideal for someone with strong customer service skills who thrives in a fast-paced emergency and specialty animal hospital environment.
Join a collaborative team where your communication, organization, and compassion help create a positive experience for clients and their pets during every visit.
Compensation
  • $20 - $26/hour, based on experience and skillset

Full-Time Benefits:
  • Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
  • CVT/LVT/RVT license reimbursement
  • RECOVER Training for advanced CPR skills
  • Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
  • 16-Week VTNE Study Group
  • Professional Development Assistance
  • Starting 3 weeks vacation + Sick Time
  • Working a holiday = DOUBLE Pay!
  • Employee Referral Bonuses + Employee Pet Discount
  • Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
  • NVA Pet Resort Discount + Pet Insurance Discount
  • Medical, Dental, Vision + HSA/FSA Options
  • Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
  • 401(k) with employer match
  • Employee Assistance Program

Schedule
  • Full-time:
    • Monday, Tuesday, Thursday, Friday 8a - 6p Part-time:

Responsibilities
As a Veterinary Receptionist, you'll be the first point of contact for clients and patients arriving through our emergency and specialty departments. This role is ideal for someone who thrives in a fast-paced environment, stays calm under pressure, and is passionate about creating a positive client experience.
Responsibilities include, but are not limited to:
  • Prepare for appointments by reviewing medical records, retrieving client files, and organizing required forms
  • Complete and review documentation accurately to meet hospital and legal standards
  • Enter client and patient information into the hospital system with accuracy and attention to detail
  • Admit and discharge patients while coordinating follow-up visits
  • Collect payments and guide clients through payment options, including financing solutions
  • Process pet insurance claims from start to finish
  • Maintain a clean, welcoming front desk, lobby, restrooms, and bereavement spaces
  • Support clients through urgent and emotional situations with empathy, professionalism, and clear communication
  • Partner closely with our emergency and specialty teams to ensure a seamless client and patient experience
Qualifications
  • Previous client service, veterinary reception, or healthcare/front desk experience preferred
  • Strong customer service and communication skills with the ability to create a positive first impression
  • Ability to multitask and stay organized in a fast-paced hospital environment
  • Comfortable handling sensitive conversations with compassion and professionalism
  • Detail-oriented with strong administrative and computer skills
  • Ability to work collaboratively with multiple departments and adapt to changing priorities
  • Veterinary or emergency hospital experience is a plus
  • Fluent English speaking and reading skills required
Did you know?
Mass Vet is a Level 1 24-hour emergency/critical care and specialty veterinary hospital.
This is the highest rank a veterinary emergency and critical care facility can achieve. This certification represents a third-party verification by the Veterinary Emergency and Critical Care Society that Mass Vet meets the standards for their highest rating.
Our 42,000-square-foot, state-of-the-art facility is designed for comprehensive veterinary care, featuring:
  • Dedicated ambulance bay for emergencies
  • Multiple treatment wards and 20+ exam rooms
  • Digital radiography, MRI, and CT suites
  • Advanced operating rooms
  • Veterinary compounding pharmacy, orthopedic and joint replacement surgeries, neurosurgery suite, and oncology center
  • Referral services across specialties including Acupuncture, Anesthesia, Cardiology, Diagnostic Imaging, Internal Medicine, Neurology, Ophthalmology, Oncology, Social Work, and Surgery
Join a community where your passion for veterinary care meets limitless professional and personal growth opportunities.
Surrounding Areas
Located in Woburn, MA, our hospital attracts talented veterinary professionals from throughout Greater Boston and the surrounding region, including:
  • Burlington, MA & Stoneham, MA & Winchester, MA
  • Reading, MA & Wakefield, MA & Wilmington, MA
  • Lexington, MA & Arlington, MA & Medford, MA
  • Melrose, MA & Malden, MA & Billerica, MA
  • Bedford, MA & Tewksbury, MA
  • North Reading, MA & Andover, MA
  • North Andover, MA & Somerville, MA & Cambridge, MA
  • Boston, MA & Lowell, MA & Chelmsford, MA
Know Someone Amazing?
If this role isn't the right fit but you know a great CVT, send them our way!
Email [email protected]-you could earn a $1,250 referral bonus if they're hired.
Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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