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Veterinary Customer Service Jobs in Arizona (NOW HIRING)

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Saguaro Veterinary Clinic

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Veterinary Customer Service Representative

Scottsdale, AZ · On-site

$18 - $21/hr

Come join our fantastic team! We are a well-established, high volume 3 doctor small animal practice located in central Scottsdale. We are looking for an enthusiastic, organized, efficient, self ...

Amerivet

Customer Service Lead

Pinetop Lakeside, AZ

Do you thrive in a fast-paced veterinary hospital, love leading a team, and believe pets deserve amazing customer service? If you're the kind of person who can juggle phones, clients, schedules, and ...

AmeriVet

Customer Service Lead

Lakeside, AZ · On-site

Do you thrive in a fast-paced veterinary hospital, love leading a team, and believe pets deserve amazing customer service? If you're the kind of person who can juggle phones, clients, schedules, and ...

NVA

Customer Service Representative

Scottsdale, AZ · On-site

$16 - $22/hr

Prior VETERINARY customer service experience REQUIRED * Strong communication and interpersonal skills * Ability to multitask in a fast-paced environment * Dependable, team-oriented, and detail ...

NVA

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

Prior VETERINARY customer service experience REQUIRED * Strong communication and interpersonal skills * Ability to multitask in a fast-paced environment * Dependable, team-oriented, and detail ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for veterinary customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in Arizona?

For Veterinary Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Arizona look for?

The top searched job categories for Veterinary Customer Service jobs in Arizona are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Veterinary Customer Service & Support Team Member

Jackson Veterinary Services

Sierra Vista, AZ • On-site

$15.50 - $16.25/hr

Full-time

Retirement, PTO

Re-posted 3 days ago

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Job description

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys helping people just as much as they enjoy working around animals. You will serve as one of the first points of contact for our clients while also providing essential operational support throughout the hospital. We are looking for an individual who is calm under pressure, thrives in a fast-paced environment, communicates professionally, and takes pride in delivering exceptional service to both clients and coworkers.


Responsibilities include greeting clients, scheduling appointments, answering multi-line phones, processing payments, maintaining accurate medical records, and helping clients understand invoices. This role also provides operational support to our veterinary team by preparing examination rooms, maintaining cleanliness in client-facing areas, managing inventory, assisting with administrative projects, coordinating communication between departments, and helping ensure the daily workflow of the practice runs efficiently. Previous customer service experience is required, and experience in a veterinary or medical setting is strongly preferred.


At Jackson Veterinary Services, we believe that great medicine begins with great people. We value team members who are self-starters, eager to learn, adaptable, and willing to step in wherever help is needed. If you are looking for more than just a front desk position—if you want to become an important part of a collaborative team dedicated to compassionate patient care and outstanding client service—we would love to hear from you. Competitive pay is based on experience, with opportunities for continued professional development and career growth.

Company Description

Jackson Veterinary Services is a locally owned and operated business that seeks to help the people and animals of Southern Arizona by providing affordable, compassionate veterinary care.