Tier 1 Software Customer Success Specialist, Tucson, AZ As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along ...
Tier 1 Software Customer Success Specialist, Tucson, AZ As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along ...
Tier 2 Software Customer Success Specialist, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well ...
Tier 2 Software Customer Success Specialist, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well ...
Customer Success Specialist
Phoenix, AZ · On-site
$60K/yr
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site
$60K/yr
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
$60K/yr
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
$60K/yr
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Phoenix, AZ · On-site +1
We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...
Customer Success Specialist
Chandler, AZ · On-site
$55K - $70K/yr
Strong knowledge of customer success processes and CRM software, with preference given to candidates with HubSpot experience. * Exceptional ability to communicate and foster positive business ...
Quick apply
Customer Success Specialist
Chandler, AZ · On-site
$55K - $70K/yr
Strong knowledge of customer success processes and CRM software, with preference given to candidates with HubSpot experience. * Exceptional ability to communicate and foster positive business ...
Director, Customer Success
Mesa, AZ · On-site
... software is running in the background. That's been true for over four decades. AI is central to ... The Role The Director of Customer Success leads the post-sale customer lifecycle across all ...
Director, Customer Success
Mesa, AZ · On-site
... software is running in the background. That's been true for over four decades. AI is central to ... The Role The Director of Customer Success leads the post-sale customer lifecycle across all ...
Customer Success Director
Scottsdale, AZ · On-site
Competence in using tools like Excel or specialized software to analyze service data, generate ... Customer Success, West, to succeed in their role.
Quick apply
Customer Success Director
Scottsdale, AZ · On-site
Competence in using tools like Excel or specialized software to analyze service data, generate ... Customer Success, West, to succeed in their role.
Customer Success Manager
Scottsdale, AZ · Hybrid
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Our software enables us to identify the businesses who have visited our clients' websites to helps ...
Quick apply
Customer Success Manager
Scottsdale, AZ · Hybrid
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Our software enables us to identify the businesses who have visited our clients' websites to helps ...
Customer Success Manager
Phoenix, AZ · Remote
... software system, Salesforce preferred. * Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a ...
Quick apply
Customer Success Manager
Phoenix, AZ · Remote
... software system, Salesforce preferred. * Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a ...
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US ... At least five (7) years of pertinent technology experience in tech software and cloud (SaaS ...
New
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US ... At least five (7) years of pertinent technology experience in tech software and cloud (SaaS ...
New
... veterinary software and medical terminology with confidence 🤝 Partner with doctors and ... At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team ...
... veterinary software and medical terminology with confidence 🤝 Partner with doctors and ... At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team ...
Customer Service Lead
Lakeside, AZ · On-site
... veterinary software and medical terminology with confidence 🤝 Partner with doctors and ... At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team ...
Customer Service Lead
Lakeside, AZ · On-site
... veterinary software and medical terminology with confidence 🤝 Partner with doctors and ... At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team ...
Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Can speak to new features and quickly speak to new releases of MariaDB & GridGain software and ...
Quick apply
Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Can speak to new features and quickly speak to new releases of MariaDB & GridGain software and ...
Client Services Representative
Phoenix, AZ · On-site
$16 - $21.50/hr
Life insurance Qualifications * 1-3 years of customer service experience preferred * Veterinary ... Veterinary software experience (Avimark preferred) * Attention to detail and time management Work ...
Client Services Representative
Phoenix, AZ · On-site
$16 - $21.50/hr
Life insurance Qualifications * 1-3 years of customer service experience preferred * Veterinary ... Veterinary software experience (Avimark preferred) * Attention to detail and time management Work ...
Operations Manager - Customer Success
Phoenix, AZ · On-site
$133K/yr
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Operations Manager - Customer Success
Phoenix, AZ · On-site
$133K/yr
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Operations Manager - Customer Success Townsquare Interactive **This position requires you to work ... From comprehensive business management software to website design, SEO, social posts, and ...
Account Executive - Customer Success
Chandler, AZ · On-site
$50K - $65K/yr
About AvaHR - We are a hiring software aimed to support and help small businesses located around ... Deep passion for customer success and a track record of reducing churn and increasing customer ...
Quick apply
Account Executive - Customer Success
Chandler, AZ · On-site
$50K - $65K/yr
About AvaHR - We are a hiring software aimed to support and help small businesses located around ... Deep passion for customer success and a track record of reducing churn and increasing customer ...
Veterinary Software Customer Success information
How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?
As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.
What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?
To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.
What is a veterinary software customer success professional?
Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.
What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?
| Aspect | Veterinary Software Customer Success | Veterinary Software Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer relationship management and knowledge of veterinary software | Requires technical troubleshooting skills and familiarity with veterinary software systems |
| Work Environment | Proactively engages with clients to ensure software adoption and satisfaction | Provides reactive technical support and resolves user issues |
| Employer & Industry Usage | Used by veterinary software companies to retain clients and improve user experience | Employed by veterinary clinics or software companies to assist users with technical problems |
Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.
What are popular job titles related to Veterinary Software Customer Success jobs in Arizona? For Veterinary Software Customer Success jobs in Arizona, the most frequently searched job titles are:
- Veterinary Radiology Technician
- Urgently Hiring Veterinary Surgeon
- Veterinary Receptionist
- Professional Service Veterinarian
- Professional Services Veterinarian
- Paws Claws Affordable Veterinary Clinic
- Assistant Professor Of Veterinary Epidemiology
- Instinct Veterinary Software
- Part Time Veterinary Receptionist
What job categories do people searching Veterinary Software Customer Success jobs in Arizona look for? The top searched job categories for Veterinary Software Customer Success jobs in Arizona are:
What cities in Arizona are hiring for Veterinary Software Customer Success jobs? Cities in Arizona with the most Veterinary Software Customer Success job openings:
Full-time
Medical, Retirement, PTO
Re-posted 28 days ago
Job description
Tier 1 Software Customer Success Specialist, Tucson, AZ
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995