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Verizon Jobs (NOW HIRING)

Boston Telecom Solutions

Verizon Agent

Somerville, MA · On-site

$50K - $60K/yr

The ideal Verizon Agent will embody our competitive spirit with a strong desire to achieve professional growth. Come and join the team that will help you accelerate your professional career to new ...

Verizon

Verizon Store Manager

Brookline, MA

$80K/yr

Setting a good example Verizon is the national leader in the cellular and home connectivity industry. We pride ourselves on our customer experience and our results. We strive to always provide the ...

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Verizon information

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$5

$18

$23

How much do verizon jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for verizon in the United States is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired by Verizon?

Getting hired by Verizon can be competitive, as the company often looks for candidates with relevant skills, customer service experience, and technical knowledge. The hiring process typically involves multiple interviews and assessments, and having certifications or prior industry experience can improve your chances.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

How do I apply for a job at Verizon?

To apply for a job at Verizon, visit the Verizon Careers website and search for available positions by location, department, or role. You can create an account, submit your resume, and complete the online application process, which may include assessments or interviews depending on the position.

What is a Verizon employee and what do they do?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

How much does Verizon get paid hourly?

The hourly pay for Verizon employees varies by role, location, and experience, but entry-level positions typically start around $15 to $20 per hour. Customer service and retail roles often fall within this range, with higher wages for technical or specialized positions. Compensation may also include benefits and opportunities for overtime or bonuses.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

Why is Verizon laying off 15,000 people?

Verizon announced plans to lay off approximately 15,000 employees as part of a restructuring effort to reduce costs and improve operational efficiency. The layoffs primarily affect corporate and administrative roles, and the company is focusing on streamlining its workforce while investing in network infrastructure and technology upgrades.
More about Verizon jobs
What cities are hiring for Verizon jobs? Cities with the most Verizon job openings:
What are the most commonly searched types of Verizon jobs? The most popular types of Verizon jobs are:
What states have the most Verizon jobs? States with the most job openings for Verizon jobs include:
What job categories do people searching Verizon jobs look for? The top searched job categories for Verizon jobs are:
Verizon jobs near you
Infographic showing various Verizon job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, and 13% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,666 per year, or $18.1 per hour.

Wireless Sales Consultant - Verizon

Wireless Plus - Verizon Authorized Retailer

Los Angeles, CA • On-site

$18 - $25.96/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Benefits:
  • Sick Pay
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Profit sharing
  • Vision insurance
  • Training & development

As a Verizon Sales Consultant, you're the first point of contact for customers walking through our doors, and often the reason they leave as loyal Verizon advocates. You'll consult with people and businesses to match them with the right wireless solutions, from the latest devices to home connectivity services. This is a fast-paced retail environment where your energy, curiosity, and drive to succeed directly shape your growth potential. You'll receive training, hands-on mentorship, and clear pathways to advancement in sales.
This is where ambition meets opportunity.

What You'll Do

  • Engage customers on the sales floor to uncover their needs, recommend the right wireless solutions, and deliver an exceptional in-store experience.
  • Drive sales performance through product knowledge, active listening, and consultative selling, meeting and exceeding personal and store goals.
  • Promote Verizon products and services, including smartphones, tablets, accessories, home internet, and business plans.
  • Educate customers on technology trends, device setup, trade-in programs, and service features to enhance their satisfaction and loyalty.
  • Collaborate with your team to create a positive, welcoming store environment and uphold Verizon's brand standards.
  • Maintain accuracy in transactions, inventory, and daily operations while following all company procedures and policies.
What We're Looking For

  • An energetic, people-first personality with strong communication and interpersonal skills.
  • A desire to learn, grow, and take ownership of your success in a goal-driven environment.
  • Comfort working with technology and interest in staying current on new devices and digital trends.
  • Flexibility to work evenings, weekends, and holidays in a retail setting.
  • Prior sales, customer service, or hospitality experience is helpful, but not required.
What You'll Gain

  • Competitive base pay plus commissions and bonuses.
  • Employee discounts on Verizon products and services.
  • A vibrant, supportive team environment that celebrates success and recognizes your impact.
Join Us
If you're ready to launch your career in sales and make meaningful connections every day, Wireless Plus is the place to start. Apply today and help customers power their lives through better connectivity.