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Verizon Jobs in Virginia (NOW HIRING)

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How much do verizon jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for verizon in Virginia is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.72 per hour, depending on experience, location, and employer.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

What is a Verizon employee?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

What are the most commonly searched types of Verizon jobs in Virginia? The most popular types of Verizon jobs in Virginia are:
What are popular job titles related to Verizon jobs in Virginia? For Verizon jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Verizon jobs in Virginia look for? The top searched job categories for Verizon jobs in Virginia are:
What cities in Virginia are hiring for Verizon jobs? Cities in Virginia with the most Verizon job openings:
Verizon jobs near you
Infographic showing various Verizon job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,343 per year, or $18 per hour.

Verizon Wireless Small Business Account Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Palmyra, VA • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Verizon Wireless Small Business Account Manager
Your Wireless – Verizon Wireless Premium Retailer
Compensation: $100,000.00+ including base pay plus sales bonuses and incentives, plus
amazing employee benefits and perks.

Whether you're early in your career or a seasoned sales professional, join today and earn a
competitive lucrative salary, which includes base pay and target individual-based
commission. Planning to go above and beyond? Our commission program allows unlimited
opportunity which could allow top earners to exceed compensation plans and compete for
various sales incentives.
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We have an
immediate opportunity for a Wireless Small Business Account Manager. As a Your Wireless,
Verizon Wireless Small Business Account Manager, you will be responsible for managing
Salesforce, prospecting, and engaging with VZ campaigns daily. Weekly, they lead call blitzes,review performance with leadership, and track sales progress. Monthly, SBAMs should meet sales targets, lead 1:1 meetings with District Managers and provide region-wide updates.
At Your Wireless, we understand high performing people deserve great pay and benefits. Wehave an incredible list of benefits for team members and our Verizon Wireless Small Business Account Managers are compensated based on their Monthly Performance.
As a Verizon Wireless Small Business Account Manager. for Your Wireless, you will enjoy
some great perks:
  • Strong base-pay, lucrative bonus program based on the overall performance of KIPs and
  • sales volume of your locations.
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Small Business Account Manager. for Your Wireless, you will be:
Introducing small and medium business customers to the latest high tech 5G products and
services that solve their unique business needs. You will interact with our small and medium
business customers in the retail store, digitally, and through outbound prospecting. You’ll
demonstrate the value of our products and services by introducing end to end technology
solutions to energize their businesses. Driving small business results, you’ll generate new
business through prospecting, networking and working leads and referrals.
  • Driving small business results through the retail channel by partnering with and mentoring
  • Consumer Retail Sales Representatives.
  • Growing your customer base by acquiring and retaining accounts in the small business
  • segment.
  • Utilizing solutions-based selling techniques to solve business problems for your customers.
  • Outbound sales prospecting and customer visits.
  • Servicing the needs of the existing customer base.
  • Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.
At Your Wireless, we require our Verizon Wireless Small Business Account Managers have the following skills and experience:
  • 3+ years of experience in a similar role in a retail environment, preferably with Verizon
  • Wireless or other wireless business where you managed a team of people for performance.
  • 1 year or more of outside sales experience
  • 3+ years of experience in a retail sales environment.
  • Proven ability to lead, coach and inspire the employees and people around you.
  • Highschool Diploma or equivalent required, bachelor’s degree preferred.
  • Spanish Bilingual is a plus.
  • Ability to understand, explain, and breakdown behaviors to drive key performance metrics.
  • Highly proficient with technology including cellular devices, computers, point of sale
  • systems, Microsoft office suite.
  • Proof of achievement in prior sales roles and leadership roles is required.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs
  • dictate.
  • Be self-motivated and goal oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and
always find a way,” guides our team to deliver a best-in-class customer experience through
simplicity. We don’t like to complicate things. To learn more about Your Wireless visit www.YourWirelessInc.com. Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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