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Verizon Customer Service Work From Home Jobs in Rochester, NY

HMG Careers

Work From Home Sales Specialist

Piffard, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hemlock, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Retsof, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Newark, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Holley, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Fairport, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hilton, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Batavia, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsVerizon Customer Service JobsVerizon Customer Service Work From Home JobsVerizon Customer Service Work From Home Jobs in Rochester, NY

Verizon Customer Service Work From Home information

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How much do verizon customer service work from home jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for verizon customer service work from home in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Verizon Customer Service Work From Home?

A Verizon Customer Service Work From Home job involves assisting Verizon customers remotely with their inquiries, technical issues, billing questions, and account management. Employees in this role communicate with customers through phone, chat, or email, providing support and solutions from the comfort of their own home. Verizon provides the necessary training and equipment, and employees are expected to maintain a quiet and professional workspace. This position typically requires strong communication skills, a reliable internet connection, and the ability to troubleshoot and resolve customer issues efficiently.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Work From Home representative?

To thrive as a Verizon Customer Service Work From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer troubleshooting is typically required. Patience, empathy, and resilience help you manage customer concerns and maintain professionalism in remote interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and representing the Verizon brand positively from a home environment.

What are some common challenges faced by Verizon Customer Service representatives working from home, and how can they be managed?

Verizon Customer Service representatives working from home often face challenges such as managing time effectively, staying motivated without direct supervision, and ensuring a quiet, professional workspace to handle customer interactions. To overcome these hurdles, it's helpful to establish a dedicated workspace, follow a structured daily schedule, and leverage the support and training resources provided by Verizon. Staying connected with your virtual team through regular check-ins and utilizing communication tools also helps maintain collaboration and a sense of community.

What is the difference between Verizon Customer Service Work From Home vs Verizon Sales Representative Work From Home?

AspectVerizon Customer Service Work From HomeVerizon Sales Representative Work From Home
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, sales experience preferred
Work EnvironmentRemote, home-based customer supportRemote, home-based sales and product promotion
Employer & Industry UsageVerizon customer support teamVerizon sales and marketing team
Common Search & ComparisonCustomer service roles at VerizonSales roles at Verizon

Verizon Customer Service Work From Home primarily involves assisting customers with technical issues, billing, and account inquiries, focusing on support and problem resolution. In contrast, Verizon Sales Representative Work From Home centers on promoting Verizon products, upselling, and closing sales remotely. Both roles require strong communication skills and are performed in a home environment, but they serve different functions within Verizon's operations.

Does Verizon offer remote customer service jobs?

Verizon Customer Service positions often include remote work options, allowing employees to handle customer inquiries from home. These roles typically require good communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote customer service jobs at Verizon are available with flexible schedules and training provided online.

What are popular job titles related to Verizon Customer Service Work From Home jobs in Rochester, NY?

For Verizon Customer Service Work From Home jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Verizon Customer Service Work From Home jobs in Rochester, NY look for?

The top searched job categories for Verizon Customer Service Work From Home jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Verizon Customer Service Work From Home jobs?

Cities near Rochester, NY with the most Verizon Customer Service Work From Home job openings:

Verizon Customer Service Work From Home jobs near you
Infographic showing various Verizon Customer Service Work From Home job openings in Rochester, NY as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Rep (Work From Home)

Spade Recruiting

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 7 days ago

Job description

Remote Career Opportunity

If you’re looking for a role that offers flexibility, growth, and the ability to work from home, this opportunity may be a strong fit. We’re looking for reliable, motivated individuals who enjoy speaking with people, solving problems, and helping clients make informed decisions.

Position Overview

As a Remote Representative, you’ll connect with clients virtually, learn about their needs, and walk them through available options in a clear and professional way. You’ll have the flexibility to manage your schedule while being supported by training, mentorship, and a team-focused environment.

Responsibilities

You’ll meet with clients through Zoom or other virtual platforms, ask questions to better understand their situation, and provide personalized recommendations based on their needs. You’ll also follow up with clients, maintain strong relationships, and work toward personal and team goals.

Ideal Candidate

The right person for this role is self-motivated, dependable, and comfortable communicating with others. Strong people skills, basic computer knowledge, and good time management are important. Experience in customer service, consulting, sales, or a related field is helpful, but not required.

What’s Provided

This role offers fully remote work, flexible scheduling, performance-based compensation, ongoing training, mentorship, and opportunities to grow into leadership. You’ll have the support and structure needed to build confidence, improve your skills, and advance based on your effort and results.

Why Apply

This is more than a typical work-from-home position. It’s an opportunity to build a career with flexibility, purpose, and room for long-term growth while helping people make important decisions for their families.

Apply