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Vehicle Service Advisor Jobs in Oregon (NOW HIRING)

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Capitol Toyota

Express Service Advisor

Salem, OR

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

Capitol Auto Group

Express Service Advisor

Salem, OR · On-site

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

Capitol Auto Group

Express Service Advisor

Salem, OR · On-site

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

Swickard Auto Group

Service Advisor

Gresham, OR · On-site

$40K - $120K/yr

Toyota guests return not just because of the vehicle - but because of the relationship they've built with the people who take care of it. Our Service Advisors are the foundation of that relationship.

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All JobsVehicle Service Advisor JobsVehicle Service Advisor Jobs in Oregon

Vehicle Service Advisor information

See Oregon salary details

$12

$27

$48

How much do vehicle service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for vehicle service advisor in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What is a vehicle service advisor?

Vehicle Service Advisors are professionals who act as the liaison between customers and the automotive service department. They greet customers, listen to their concerns about their vehicles, and recommend the necessary maintenance or repair services. Advisors also provide cost estimates, explain the work to be performed, and communicate updates throughout the service process. Their goal is to ensure customer satisfaction while helping the service department run efficiently.

How does a vehicle service advisor typically collaborate with technicians and customers during the repair process?

A Vehicle Service Advisor serves as the primary liaison between customers and the service team. They communicate customers' concerns to technicians, translate technical information back to the customer in an understandable way, and keep both parties updated throughout the repair or maintenance process. Effective collaboration involves coordinating repair timelines, clarifying repair costs, and ensuring all necessary parts and labor are scheduled efficiently. This role requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a vehicle service advisor, and why are they important?

To thrive as a Vehicle Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is typically required. Excellent communication, active listening, and problem-solving abilities help build trust and efficiently address customer concerns. These skills ensure customer satisfaction, smooth workflow, and increased service department profitability.

What is the difference between Vehicle Service Advisor vs Service Writer?

AspectVehicle Service AdvisorService Writer
CredentialsTypically requires automotive knowledge, customer service skills, and sometimes certification in automotive serviceRequires customer service skills, basic automotive knowledge often preferred but not mandatory
Work EnvironmentWorks in automotive service centers, interacting directly with customers and techniciansWorks at service counters, communicating with customers and service teams
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service industry, often interchangeable with Vehicle Service Advisor

Both roles involve customer interaction and understanding automotive services, but Vehicle Service Advisors typically have more automotive knowledge and certification requirements. Service Writers focus on customer communication and administrative tasks. The roles often overlap, but Vehicle Service Advisors usually have a more technical background.

Can you make a lot of money as a vehicle service advisor?

Vehicle service advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, and the dealership or shop, with top performers often making higher incomes. Strong communication skills and product knowledge can help increase earning potential.

How do vehicle service advisors get paid?

Vehicle service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and services. Their compensation often includes incentives to encourage upselling and customer satisfaction, and some may also receive benefits like health insurance and paid time off.

What are popular job titles related to Vehicle Service Advisor jobs in Oregon?

For Vehicle Service Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Vehicle Service Advisor jobs in Oregon look for?

The top searched job categories for Vehicle Service Advisor jobs in Oregon are:

What cities in Oregon are hiring for Vehicle Service Advisor jobs?

Cities in Oregon with the most Vehicle Service Advisor job openings:

Vehicle Service Advisor jobs near you
Infographic showing various Vehicle Service Advisor job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

Service Advisor

Royal Moore Auto Center

Hillsboro, OR

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Royal Moore Mazda Buick GMC Service Department is a well-established automotive dealership committed to delivering exceptional service to our customers. We are currently seeking a knowledgeable and customer-oriented Service Advisor to join our team. If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you!

Key Responsibilities:

As a Service Advisor, you will be the bridge between our customers and our skilled technicians. Your responsibilities will include:

Greeting customers and listening to their service requests and concerns.

Conducting a thorough vehicle inspection and documenting issues accurately.

Communicating recommended services, repairs, and estimated costs to customers.

Assisting customers in making informed decisions about their vehicle maintenance and repair needs.

Coordinating service appointments and ensuring timely completion of work.

Providing exceptional customer service by keeping customers informed throughout the service process.

Handling customer inquiries, complaints, and requests with professionalism and efficiency.

Qualifications:

To excel in this role, you should meet the following qualifications:

Valid drivers license 

Previous experience as a Service Advisor in an automotive dealership is preferred.

Strong customer service and interpersonal skills.

Excellent communication and active listening skills.

Proficiency in explaining technical information to customers in a clear and understandable manner.

Ability to work in a fast-paced environment and prioritize tasks effectively.

Knowledge of automotive systems and maintenance procedures is a plus.

Strong problem-solving abilities and attention to detail.

Benefits:

We offer a competitive salary based on your experience and expertise as a Service Advisor. Joining the Royal Moore Mazda Buick GMC Service Department team means being part of a supportive and collaborative environment.

Our benefits package includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Ongoing training and development opportunities.

Employee discounts on vehicle purchases and services.

How to Apply:

If you have a passion for helping customers with their automotive service needs and want to be part of a dedicated team at Royal Moore Mazda Buick GMC, we encourage you to apply for the Service Advisor position. Please submit your resume and a cover letter highlighting your relevant experience and why you're a strong fit for this role to dblodgett@royalmoore.com.

Join us in delivering exceptional service experiences to our valued customers and contribute to the success of Royal Moore Mazda Buick GMC Service Department!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.