About This Job
The Vacation Rental Property Inspector serves as the final quality check for our portfolio of vacation rental homes, ensuring every property is fully prepared for arriving guests and maintained to the highest standards. This role focuses on conducting detailed pre-arrival inspections, identifying and resolving issues before guests arrive, and helping create exceptional experiences for both guests and homeowners.
This position is perfect for someone with a sharp eye for detail, strong problem-solving skills, and a sense of ownership. You'll spend most of your day in the field inspecting homes, coordinating resolutions, performing minor maintenance when appropriate, and ensuring every property meets company standards.
Compensation
- $20 per hour + mileage reimbursement
Essential Job Functions
- Conduct daily pre-arrival inspections of vacation rental properties prior to guest check-in.
- Verify homes meet company standards for cleanliness, functionality, safety, and presentation.
- Identify and help resolve issues before guest arrival.
- Complete detailed inspection reports using company software and mobile applications.
- Ensure amenities, appliances, electronics, internet, and home systems are functioning properly.
- Verify inventory levels and replenish supplies as needed.
- Complete minor property maintenance and operational tasks while identifying and escalating larger maintenance concerns to the appropriate teams.
- Coordinate with operations, maintenance partners, vendors, and management to resolve issues quickly and efficiently.
- Partner with housekeeping teams to address quality concerns identified during inspections and coordinate any necessary touch-ups prior to guest arrival.
- Deliver supplies and operational inventory between homes as needed.
- Conduct homeowner, post-maintenance, and quality assurance inspections as assigned.
- Respond to urgent operational needs and assist with guest-related concerns in the field.
- Maintain company Standard Unit Appearance throughout the portfolio.
- Identify opportunities for preventative maintenance and property improvements.
- Support the local operations team with additional responsibilities and special projects as needed.
- Build positive working relationships with homeowners, guests, vendors, and fellow team members.
- Contribute to a team-first environment by remaining flexible and willing to assist wherever needed to create exceptional guest and homeowner experiences.
You'll Love This Role If...
- You enjoy being on the move rather than sitting at a desk all day.
- You take pride in spotting and resolving issues before they impact a guest's stay.
- You have a strong eye for detail and notice things others often miss.
- You enjoy problem-solving and finding practical solutions.
- You are comfortable working independently and managing your time effectively.
- You like variety and appreciate that no two days are exactly the same.
- You enjoy taking ownership of your work and seeing the direct impact of your efforts.
- You value being part of a supportive team that works together to deliver exceptional experiences.
Skills + Qualifications
- Experience in hospitality, vacation rentals, hotels, property management, maintenance, housekeeping, or a related field is preferred.
- Strong attention to detail and the ability to spot issues before they become problems.
- Excellent time management skills and the ability to adapt quickly to changing priorities.
- Comfortable working independently and making sound decisions in the field.
- Tech-savvy with the ability to use mobile apps, tablets, and various software platforms.
- Reliable personal transportation and a valid driver's license.
- Comfortable traveling between properties throughout the local market.
- Dependable, self-motivated, and prepared to start each day on time and ready to work.
- Strong communication skills and the ability to interact professionally with guests, homeowners, vendors, and team members.
- Ability to work effectively as part of a collaborative team while remaining productive independently.
Workplace Environment + Physical Requirements
Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, and offices — often in varying weather conditions.
Hospitality doesn't always follow a standard schedule. While most work is performed during regular business hours, occasional early mornings, evenings, weekends, and holidays may be required to support guest and homeowner needs.
Reliable transportation required.
Regular travel within the locally assigned market and/or region.
Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.
This job description does not identify every requirement of the position. Casago may change position requirements, responsibilities, and work environment at any time with or without notice.
Company Description
Casago Austin is a premier full-service vacation rental management company serving homeowners and guests throughout the Austin area. Backed by over 20 years of industry leadership from the Casago brand, we combine local expertise, personalized service, and operational excellence to help homeowners maximize revenue while delivering exceptional guest experiences.
At Casago Austin, your work makes a difference. As part of our growing team, you'll help shape the homeowner and guest experience while building strong relationships and driving property success. We value initiative, accountability, teamwork, and fresh ideas. We're committed to creating an environment where talented people can grow, contribute, and build rewarding careers in hospitality.