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Vacation Rental Owner Jobs (NOW HIRING)

Guest Services Agent

Gulf Breeze, FL · On-site

$13.75 - $17.50/hr

Pensacola Beach Properties, established in 2009, provides vacation rental owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our ...

Our Owner Services Manager position is a full-time position in one of the fastest growing vacation rental companies in Montana. Our Owner Services Managers serve as the main contact point for all ...

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Vacation Rental Owner information

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$25.5K

$128K

$339.5K

How much do vacation rental owner jobs pay per year?

As of Jul 6, 2026, the average yearly pay for vacation rental owner in the United States is $127,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $145,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vacation Rental Owner, and why are they important?

To thrive as a Vacation Rental Owner, you need strong business management, property maintenance, and customer service skills, typically supported by knowledge of hospitality regulations and local laws. Familiarity with property management systems (PMS), online booking platforms like Airbnb or Vrbo, and basic financial software is essential. Exceptional communication, problem-solving, and adaptability make an owner stand out when responding to guest needs and resolving issues. These skills ensure high occupancy rates, positive guest experiences, and compliance with industry standards for sustainable business growth.

What is the 80 20 rule for Airbnb?

For a vacation rental owner, the 80/20 rule suggests that roughly 80% of bookings and revenue come from 20% of the guests or properties. Focusing on high-performing listings and repeat guests can maximize income and efficiency in managing an Airbnb property.

What are some common challenges vacation rental owners face when managing multiple properties?

Managing multiple vacation rental properties often comes with challenges such as coordinating cleaning and maintenance schedules, ensuring consistent guest experiences, and keeping up with bookings across different platforms. Owners must also handle communication with guests in a timely manner and address issues that arise during stays, such as last-minute repairs or special requests. Utilizing property management software and working with reliable local service providers can help streamline operations and minimize stress.

What are vacation rental owners?

Vacation rental owners are individuals or companies who own properties that are rented out to travelers on a short-term basis, typically through platforms like Airbnb, Vrbo, or Booking.com. These properties can range from apartments and houses to cabins or condos. Owners are responsible for managing bookings, maintaining the property, ensuring guest satisfaction, and complying with local regulations. Being a vacation rental owner can be a source of income, but it also requires attention to detail and customer service skills.

Is owning a vacation rental profitable?

Vacation rental owners can achieve profitability through consistent bookings, effective pricing strategies, and managing operating costs such as maintenance and cleaning. Profitability varies based on location, property management skills, and market demand, making careful financial planning essential for success.

What is the difference between Vacation Rental Owner vs Property Manager?

AspectVacation Rental OwnerProperty Manager
CredentialsOwnership documentation, basic property management knowledgeReal estate or property management certifications often preferred
Work EnvironmentOwns and manages their property, often remotely or on-siteManages multiple properties for owners, often in an office or on-site
Employer/Industry UsageIndividual property owners in the vacation rental industryProperty management companies or agencies serving multiple owners
Search/Comparison IntentLooking to rent out or manage a vacation propertySeeking property management services or employment

In summary, a Vacation Rental Owner owns and manages their property, focusing on personal oversight and decision-making. A Property Manager, on the other hand, oversees multiple properties on behalf of owners, handling day-to-day operations and guest relations. While owners are directly involved in their property, managers serve as professionals managing properties for others.

What is the best vacation rental company for owners?

For vacation rental owners, the best companies typically offer comprehensive management services, user-friendly platforms, and competitive commission rates. Popular options include Airbnb, Vrbo, and Booking.com, which provide extensive reach and support tools for owners managing short-term rentals.

What jobs pay 4000 a week without a degree?

Vacation rental owners can earn around $4,000 per week through managing properties, especially during peak seasons, by charging competitive rates and minimizing expenses. Success in this role depends on effective marketing, customer service skills, and property management tools, with no formal degree required. Income varies based on location, property size, and occupancy rates.
More about Vacation Rental Owner jobs
Vacation Rental Guest Service Agent

Vacation Rental Guest Service Agent

CoralTree Hospitality

Sunriver, OR • On-site

$16.50 - $21/hr

Other

Posted 9 hours ago


CoralTree Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Vacation Rental Guest Service Agent

The Vacation Rental (VR) Guest Service Agent often provides the first point of contact for VR guests and is responsible for creating an excellent first impression. They are responsible for managing the guest arrival experience, including check-in procedures, and providing support throughout the duration of the guest's stay. The VR Agent will maintain the AAA Four Diamond standards.

The VR Agent will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

Responsibilities
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Follows proper check-in procedures
  • Follows set procedures on posting charges and refunds
  • Be knowledgeable of all tours, VIPs and group arrivals
  • Completes appropriate VR reports
  • Resolves problems arising from guest complaints and provides prompt follow-up
  • Works closely with Housekeeping, Engineering, Sales and Conventions to ensure exceptional guest satisfaction
  • Attends appropriate resort, division and department meetings as needed
  • Assures guest service standards are being applied by the guest services team
  • Assists with maintaining a strong morale and spirit throughout the guest services team
  • Maintains records for all VIPs, special requests, etc.
  • Maintains an up-to-date working knowledge of all resort amenities as well as any special events
  • Familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately and creatively
  • Makes dining, tour and activity reservations for guests
  • Accepts incoming guest correspondence through phone, email, breezeway and zingle
  • Upsells other resort services and amenities to guests
  • Keep desk organized and immaculate
  • Answers incoming guest calls, transfers calls appropriately and relays messages accurately
  • Assists guests with incoming packages
  • Arranges bell service for guests with use of downtowner
  • Assists with luggage storage and retrieval
  • Performs special deliveries or errands for guests if manager approved
  • Provides transportation throughout Sunriver as needed
  • Maintain a clean office
  • Maintains constant awareness of safety issues
  • Be capable of performing all the physical requirements outlined below
  • Resolves guest problems and is empowered to act in absence of manager
  • Logs all guest issues in breezeway, HotSOS and provides appropriate follow-up to guest
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Always maintains a professional demeanor and attitude
  • Communicates all pertinent information to the guest services team
Qualifications

Experience & Education:

  • High school diploma or equivalent
  • Prior hospitality experience preferred
  • At least one year customer service experience preferred

Job Requirements:

  • Must have excellent phone etiquette
  • Must have strong computer skills
  • Must have strong working knowledge of Microsoft Office programs
  • Must always ensure a teamwork environment
  • Ability to work a flexible schedule that may include evenings, weekends and holidays
  • Must have valid Driver's license and meet resort driving standards

Working Conditions:

  • Must be able to stand on feet throughout the shift, with intermittent periods of walking;
  • Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance;
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.

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