Reservations Manager
Bend, OR · On-site
Reservations Operations Management * Oversee and optimize daily room inventory to maximize ... Coordinate and monitor owner and vacation rental reservations Guest Communication & Conversion
Reservations Manager
Bend, OR · On-site
Reservations Operations Management * Oversee and optimize daily room inventory to maximize ... Coordinate and monitor owner and vacation rental reservations Guest Communication & Conversion
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
Reservations Operations Management * Oversee and optimize daily room inventory to maximize ... Coordinate and monitor owner and vacation rental reservations Guest Communication & Conversion
Reservations Operations Management * Oversee and optimize daily room inventory to maximize ... Coordinate and monitor owner and vacation rental reservations Guest Communication & Conversion
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$18 - $22/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$18 - $22/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$18 - $22/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Quick apply
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$18 - $22/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$13.75 - $16.75/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Part-time or Full-Time Laundry Specialist
Seaside, OR · On-site
$13.75 - $16.75/hr
... vacation rental properties. The ideal candidate will have a keen attention to detail, strong ... Laundry Operations: Operate and maintain laundry machines, including washers and dryers, ensuring ...
Hybrid Maintenance Technician & Inspector
Seaside, OR · On-site
$22 - $24/hr
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
Hybrid Maintenance Technician & Inspector
Seaside, OR · On-site
$22 - $24/hr
... vacation rental properties in accordance with company standards. This role is responsible for ... Managers, Inspectors, and cleaning teams to maintain high levels of guest satisfaction, operational ...
Maintenance Tech
Bend, OR · On-site
$25 - $26/hr
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun! Requirements Qualifications: Availability to ...
Maintenance Tech
Bend, OR · On-site
$25 - $26/hr
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun! Requirements Qualifications: Availability to ...
Maintenance Tech
Bend, OR · On-site
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun!
Maintenance Tech
Bend, OR · On-site
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun!
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun!
As a vacation rental management company, consistent and accurate communication is at the center of our success, so your job really matters. And it's fun!
Operations Manager
$92K - $107K/yr
The Operations Manager acts as the Transdev operations liaison working with the client's and ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits ...
Operations Manager
$92K - $107K/yr
The Operations Manager acts as the Transdev operations liaison working with the client's and ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits ...
Operations Manager
Portland, OR · On-site
$92K - $107K/yr
The Operations Manager acts as the Transdev operations liaison working with the client's and ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits ...
Operations Manager
Portland, OR · On-site
$92K - $107K/yr
The Operations Manager acts as the Transdev operations liaison working with the client's and ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits ...
The Operations Manager develops, manages, and delivers support services to our sales force. This ... vacation, sick, and holiday pay. DISCLAIMER: This illustrates the general nature and level of work ...
The Operations Manager develops, manages, and delivers support services to our sales force. This ... vacation, sick, and holiday pay. DISCLAIMER: This illustrates the general nature and level of work ...
Operations Manager
Roseburg, OR · On-site
The Operations Manager develops, manages, and delivers support services to our sales force. This ... vacation, sick, and holiday pay. DISCLAIMER: This illustrates the general nature and level of work ...
Operations Manager
Roseburg, OR · On-site
The Operations Manager develops, manages, and delivers support services to our sales force. This ... vacation, sick, and holiday pay. DISCLAIMER: This illustrates the general nature and level of work ...
Guest Experience Specialist
$22 - $25/hr
... vacation rental management company dedicated to creating exceptional guest experiences and building strong, lasting relationships with homeowners and guests. We bring together operational excellence ...
Quick apply
Guest Experience Specialist
$22 - $25/hr
... vacation rental management company dedicated to creating exceptional guest experiences and building strong, lasting relationships with homeowners and guests. We bring together operational excellence ...
Property Inspector
Bend, OR · On-site
... vacation rental management company dedicated to creating exceptional guest experiences and building strong, lasting relationships with homeowners and guests. We bring together operational excellence ...
Quick apply
Property Inspector
Bend, OR · On-site
... vacation rental management company dedicated to creating exceptional guest experiences and building strong, lasting relationships with homeowners and guests. We bring together operational excellence ...
Operations Manager - Full Leaf Tea Company On-site in White City, OR About Us At Full Leaf Tea ... Disability * Paid vacation and sick leave * Employee discounts * Professional development and ...
Operations Manager - Full Leaf Tea Company On-site in White City, OR About Us At Full Leaf Tea ... Disability * Paid vacation and sick leave * Employee discounts * Professional development and ...
We manage over 100 vacation homes along the Oregon Coast and are looking for a Quality Control Home ... Our company drives results by choosing desirable rental homes and working with homeowners with a ...
We manage over 100 vacation homes along the Oregon Coast and are looking for a Quality Control Home ... Our company drives results by choosing desirable rental homes and working with homeowners with a ...
Quality Control Home Inspector
Seaside, OR · On-site
$50K - $60K/yr
We manage over 100 vacation homes along the Oregon Coast and are looking for a Quality Control Home ... Our company drives results by choosing desirable rental homes and working with homeowners with a ...
Quick apply
Quality Control Home Inspector
Seaside, OR · On-site
$50K - $60K/yr
We manage over 100 vacation homes along the Oregon Coast and are looking for a Quality Control Home ... Our company drives results by choosing desirable rental homes and working with homeowners with a ...
Vacation Rental Operations Manager information
What are some common challenges Vacation Rental Operations Managers face, and how can they be addressed?
Vacation Rental Operations Managers often navigate challenges such as coordinating housekeeping schedules, ensuring property maintenance, and managing guest expectations. High season periods can bring increased workloads, requiring efficient time management and clear communication with staff and vendors. Addressing these challenges involves implementing robust scheduling systems, establishing clear standard operating procedures, and fostering strong relationships with service providers. Proactive communication with guests and quick resolution of issues also contribute to smooth operations and positive guest experiences.
What are the key skills and qualifications needed to thrive as a Vacation Rental Operations Manager, and why are they important?
To thrive as a Vacation Rental Operations Manager, you need expertise in property management, hospitality operations, and customer service, often supported by experience in hospitality or real estate and a relevant degree or certification. Familiarity with property management systems (PMS), booking platforms like Airbnb or Vrbo, and maintenance scheduling tools is typically required. Exceptional organizational skills, problem-solving ability, and strong interpersonal communication help you excel in coordinating teams and ensuring guest satisfaction. These competencies are essential for maintaining high occupancy rates, positive guest experiences, and efficient, profitable operations.
What does a Vacation Rental Operations Manager do?
A Vacation Rental Operations Manager oversees the day-to-day operations of short-term rental properties, ensuring a seamless guest experience and efficient property management. Their responsibilities include coordinating cleaning and maintenance, managing guest check-ins and check-outs, handling guest inquiries or issues, and ensuring properties meet quality and safety standards. They also work with property owners, manage bookings, and may supervise staff. The goal is to maximize occupancy rates, guest satisfaction, and property profitability.
What is the difference between Vacation Rental Operations Manager vs Vacation Rental Property Manager?
| Aspect | Vacation Rental Operations Manager | Vacation Rental Property Manager |
|---|---|---|
| Credentials | Experience in operations, hospitality, or property management; certifications like CAM or CMP | Real estate license or property management certifications often preferred |
| Work Environment | Oversees multiple properties, manages staff, and handles operational strategies | Manages individual or multiple properties, focusing on day-to-day tenant or guest relations |
| Employer & Industry Usage | Used by property management companies, hospitality firms, and vacation rental platforms | Commonly used by property owners, real estate agencies, and rental platforms |
While both roles involve managing vacation rental properties, the Vacation Rental Operations Manager focuses on overall operations, staff management, and strategic planning across multiple properties. In contrast, the Vacation Rental Property Manager typically handles daily guest interactions, maintenance, and tenant relations for specific properties.
What are popular job titles related to Vacation Rental Operations Manager jobs in Oregon? For Vacation Rental Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Vacation Rental Operations Manager jobs in Oregon look for? The top searched job categories for Vacation Rental Operations Manager jobs in Oregon are:
What cities in Oregon are hiring for Vacation Rental Operations Manager jobs? Cities in Oregon with the most Vacation Rental Operations Manager job openings:
Troon rating
6.2
Based on 119 frontline employees who took The Breakroom Quiz
15th of 26 rated golf clubs
Job description
Juniper Preserve, located in Bend, OR, is pleased to announce an excellent career opportunity for a Reservations Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.
The Resort Reservations Manager is responsible for leading the reservations department, managing booking operations, and ensuring rooms are blocked to maximize efficiency. This role oversees daily reservation activities, optimizes occupancy and revenue, ensures accurate and efficient handling of individual guest bookings and is the liaison between the property and the offsite reservations team.
Reservations Operations Management
Revenue Strategy & Performance
Room Inventory & Guest Experience Management
Interdepartmental Coordination
Reservations Systems & Distribution
Guest Communication & Conversion
Qualifications
Skills
Working Conditions
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Resort Reservations Manager is responsible for leading the reservations department, managing booking operations, and ensuring rooms are blocked to maximize efficiency. This role oversees daily reservation activities, optimizes occupancy and revenue, ensures accurate and efficient handling of individual guest bookings and is the liaison between the property and the offsite reservations team.
Reservations Operations Management
- Oversee and optimize daily room inventory to maximize occupancy, revenue, and guest satisfaction
- Curate room assignments with a focus on personalization, considering guest preferences, stay history, VIP status, and special occasions
- Pre-block and meticulously prepare arrivals for VIPs, repeat guests, and high-value clientele
- Manage upgrades and suite allocations strategically to enhance guest satisfaction and loyalty
- Identify opportunities to elevate the guest journey through thoughtful room placement and surprise-and-delight moments
Revenue Strategy & Performance
- Collaborate with Revenue Management to implement pricing strategies, promotions, and demand-based controls
- Monitor booking pace, pickup trends, and forecasting to support revenue optimization
- Analyze performance metrics (ADR, occupancy, conversion rates) and implement improvements
Room Inventory & Guest Experience Management
- Maintain real-time accuracy of room status (clean, inspected, out-of-order, out-of-service) within the PMS
- Monitor and execute overbooking strategies in alignment with revenue goals while preserving guest experience
Interdepartmental Coordination
- Collaborate with Housekeeping to prioritize room readiness, ensuring suites and premium accommodations meet luxury presentation standards
- Partner with Guest Services teams to anticipate and fulfill special requests and experiences
- Coordinate closely with Engineering to ensure timely resolution of maintenance issues affecting guest rooms
- Support group and event arrivals by ensuring seamless rooming list execution and tailored accommodations
Reservations Systems & Distribution
- Oversee all reservation channels, including direct bookings, online travel agencies (OTAs), and third-party partners
- Ensure accurate input and management of room inventory, rates, packages, and restrictions in the PMS/CRS
- Coordinate and monitor owner and vacation rental reservations
Guest Communication & Conversion
- Maximize conversion rates through effective inquiry handling, upselling, and personalized recommendations
- Ensure all guest communications (phone, email, online) reflect luxury service standards and attention to detail
- Resolve room-related guest concerns with professionalism, discretion, and a service recovery mindset
Qualifications
- Hospitality experience, vacation rental or property management experience is a must
- Hospitality degree preferred or equivalent luxury hotel/resort experience
- 2-4 years of experience in Rooms Division, preferably within a luxury hotel or resort environment
- Advanced proficiency in property management systems (e.g., Springer-Miller Preferred)
- Strong understanding of service standards and guest personalization practices
- Exceptional attention to detail and organizational skills
- Ability to remain composed and decisive in a fast-paced, high-expectation environment
- Excellent interpersonal and cross-departmental communication skills
- Flexibility to work varied shifts, including weekends and holidays
Skills
- Guest experience and personalization
- Strategic inventory and revenue awareness
- Discretion and professionalism
- Cross-functional collaboration
- Anticipatory service mindset
- Problem-solving with a focus on service recovery
- Preferred Experience with Rez Force and Revinate
Working Conditions
- Fast-paced resort setting with high guest expectations
- Frequent collaboration with multiple departments
- Combination of desk-based work and operational presence
- Schedule flexibility required to support peak operational periods
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Troon Golf
Sourced by ZipRecruiter
Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit
Industry
Fitness and sports centers, hospitality services and traveler accommodation
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US