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Vsp Customer Service Jobs (NOW HIRING)

VSP Vision

Optical Manager - Hillsboro, OR

Hillsboro, OR · On-site +1

$65K - $91K/yr

... service, customer retention, as well as outstanding associate/doctor/host satisfaction and ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $65,000.00 ...

VSP Vision

Optical Administrator

Austin, TX · Hybrid

$20 - $30.23/hr

... customer service, fostering customer retention, and promoting outstanding associate/doctor ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $20.00 - $30 ...

VSP Vision

Optical Administrator

Austin, TX · On-site

$20 - $30.23/hr

... customer service, fostering customer retention, and promoting outstanding associate/doctor ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $20.00 - $30 ...

VSP Vision

Part Time Optician/Optical Admin

Folsom, CA · On-site

$20 - $30.23/hr

... customer service, fostering customer retention, and promoting outstanding associate/doctor ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $20.00 - $30 ...

VSP Vision

Part Time Optician/Optical Admin

Folsom, CA · On-site

$20 - $30.23/hr

... customer service, fostering customer retention, and promoting outstanding associate/doctor ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $20.00 - $30 ...

VSP Vision

Optical Manager - Hillsboro, OR

Hillsboro, OR · On-site

$65K - $91K/yr

... service, customer retention, as well as outstanding associate/doctor/host satisfaction and ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $65,000.00 ...

VSP Vision

Part Time Optician/Optical Admin

Folsom, CA · Hybrid

$20 - $30.23/hr

... customer service, fostering customer retention, and promoting outstanding associate/doctor ... For more information regarding VSP Vision benefits, please click here. Salary Ranges: $20.00 - $30 ...

State Electric Supply

Customer Service Rep

Huntington, WV · On-site

$15.50 - $21.25/hr

Customer Service Representative Are you ready to power up your career with one of the nation ... UHC Medical/Prescription/Dental plans, Garner Health services, and VSP Vision for eye care.

State Electric

Customer Service Rep

Huntington, WV · On-site

$15.50 - $21/hr

The Customer Service Representative will be responsible for: * Providing specific information ... UHC Medical/Prescription/Dental plans, Garner Health services, and VSP Vision for eye care.

State Electric Corp

Customer Service Rep

Huntington, WV · On-site

$15.50 - $21.25/hr

The Customer Service Representative will be responsible for: * Providing specific information ... UHC Medical/Prescription/Dental plans, Garner Health services, and VSP Vision for eye care.

VSP Technologies

CAD Operator

Prince George, VA · On-site

$23/hr

Partner with the sales team and other departments to meet and exceed customer's service ... Valid driver's license VSP Technologies provides equal opportunities to all employees and ...

New

VSP Vision

Account Executive - Albany, New York

Albany, NY · On-site +1

$58K - $84K/yr

... VSP departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data. Utilize a ...

XACT

Customer Service Specialist - Orlando, FL

$17.50 - $23/hr

... excellent customer service from your secured home office who want to help schedule healthcare ... We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong ...

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VSP Customer Service information

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$26

How much do vsp customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for vsp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.
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VSP Customer Service jobs near you
Infographic showing various Vsp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Western Healthcare Alliance

Grand Junction, CO • On-site

$17.76 - $22.42/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Pay Range: $17.76 - $22.42 per hour - bilingual pay premium eligible (Spanish/English)
Department: AR Services, a Division of Healthcare Management
Location: Grand Junction, CO (In Office)
Looking for a customer service role where you can make a meaningful difference, and have your evenings and weekends free?
Join our AR Services team and support patients as they navigate their medical bills. You'll answer questions, clarify balances, and help find manageable solutions; All in a supportive, team-focused environment. No healthcare experience needed, we'll train you.
What Your Day Will Look Like
You'll spend most of your day on the phone helping patients by:
  • Answering calls
  • Processing payments
  • Working toward team goals

Some calls are quick and straightforward, while others require more patience and attention. In every case, you'll have the training, tools, and team support you need to succeed.
What We're Looking For
  • A passion for customer service
  • Comfort using computers and navigating multiple screens while on a call
  • Clear, confident communication with a calm and professional approach
  • Dependability and reliability, with a strong team-oriented mindset

Whether you're starting your career or bringing experience from a previous role, we welcome candidates who are motivated to learn and grow.
Excellent Benefits Include:
  • No nights or weekends! Schedule is Monday through Friday, with early office closure 4:00 on Fridays!
  • Medical - Low premium cost and multiple plan options to best fit your needs.
  • Dental - Delta Dental
  • Vision - VSP
  • 401k with 5% company match after 60 days!
  • Flexible Spending Account (FSA) to help you save on healthcare and dependent care expenses
  • 7 Paid Holidays during the year
  • Paid Time Off: accrue 3 weeks your first year; 4 weeks after year 5; and more each year after!
  • Sick Leave: Up to 6 Days accrue each year.
  • Employer Paid Life and Long-Term Disability Plans, with options to purchase additional coverage
  • Employee Assistance Program for you and members of your household
  • Pet Insurance
  • Access to Group Discounts including mobile phone, rental cars, and more!

Education/Experience/Skills
High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Strong computer and typing skills; comfortable using multiple programs at once
  • Excellent verbal and written communication skills
  • Ability to stay calm, patient, and professional when handling sensitive or emotional situations

About Healthcare Management
Healthcare Management (HCM) was formed in 1992 by a group of rural hospitals and healthcare organizations. This innovative and collaborative group of providers sought to take control of their bad debt collections and improve how accounts were collected in their communities. Their first step was to purchase A-1 Collection Agency and subsequently formed AR Services in 2001 to provide extended business office services. Today HCM is owned and governed by 20 rural hospitals and healthcare organizations in Colorado and Utah and provides services to over 150 clients.
Posting Will Remain Open Until at Least 8/11/2026. Apply Today!
Colorado requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.

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