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Ux Research Ops Jobs (NOW HIRING)

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

Sonsoft Inc

UX Researcher

Roseland, NJ · On-site

Assumes overall responsibility for research methodologies that are leveraged and incorporated ... Identifies the appropriate user experience research methods/activities for each project, and is ...

ACI Infotech

UX Researcher

ROLE: UX Researcher Location: REMOTE DURATION: 1+ Years contract About the Role The UX Researcher ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Wilcore Technologies

UX Research and Design Lead

$125K - $140K/yr

Experience establishing or maturing a design system or research repository/ops function. * Certification in UX, research, or related fields (e.g., NN/g UX Certification, HFI CUA). * Experience ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Kanak Elite Services Inc

UX Researcher

Chicago, IL · On-site

Title - UX Researcher LOCATION: Hybrid - Chicago, IL Only Local Must have portfolio included Key ... Lead user research efforts across multiple product lines, including gathering and analyzing data ...

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How much do ux research ops jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ux research ops in the United States is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $39.66 per hour, depending on experience, location, and employer.

How does a UX Research Ops professional support research teams in managing participant recruitment and logistics?

UX Research Ops professionals play a key role in streamlining participant recruitment by creating efficient processes for sourcing, screening, and scheduling participants. They often manage databases, coordinate with vendors, and ensure compliance with privacy regulations. Additionally, they handle logistical tasks such as managing incentives, preparing consent forms, and troubleshooting last-minute changes. This support allows researchers to focus on study design and analysis, resulting in smoother research operations and better study outcomes.

What is the difference between Ux Research Ops vs Ux Researcher?

AspectUx Research OpsUx Researcher
Primary FocusManaging research processes, tools, and logisticsConducting user research, interviews, and usability testing
Required SkillsResearch operations, project management, data handlingUser research methods, data analysis, user empathy
Work EnvironmentSupports research teams, often in cross-functional settingsDirectly interacts with users and stakeholders

Ux Research Ops focuses on streamlining research processes and supporting research teams, while Ux Researcher is hands-on with conducting user research. Both roles are essential in the UX field but serve different functions within the research ecosystem.

What are the key skills and qualifications needed to thrive as a UX Research Ops specialist?

To thrive as a UX Research Operations Specialist, you generally need strong organizational skills, project management experience, and a solid understanding of UX research methodologies, often backed by a degree in a relevant field. Familiarity with research repository tools (like Dovetail), participant management platforms, and data privacy regulations is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset are soft skills that set top candidates apart. These skills ensure efficient research processes, high-quality insights, and seamless collaboration between researchers and stakeholders.
More about Ux Research Ops jobs
What cities are hiring for Ux Research Ops jobs? Cities with the most Ux Research Ops job openings:
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What job categories do people searching Ux Research Ops jobs look for? The top searched job categories for Ux Research Ops jobs are:
Ux Research Ops jobs near you
Infographic showing various Ux Research Ops job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $55,998 per year, or $26.9 per hour.

UX Researcher

ACI Infotech

Remote

Full-time

Re-posted 29 days ago

Job description

Role: UX Researcher
Duration: 1+ Years
Location: Remote
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

Apply