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Ux Research Ops Jobs (NOW HIRING)

OneTrust

UX Research Ops

Atlanta, GA

The Challenge Design, scale, and continuously improve the systems, governance, and infrastructure that enable highquality UX research to happen efficiently and consistently across the organization.

OneTrust

UX Research Ops

Atlanta, GA · On-site

$93K - $140K/yr

Act as a trusted thought partner and coach to UX Designers, PMs, and cross-functional partners on research processes, systems, and tools. * Ensure research systems scale as volume and contributors ...

OneTrust

UX Research Ops

Atlanta, GA · On-site

$93K - $140K/yr

Act as a trusted thought partner and coach to UX Designers, PMs, and cross-functional partners on research processes, systems, and tools. * Ensure research systems scale as volume and contributors ...

Apply Early

Slingshot Aerospace

UX Researcher

Depending on level and scope, UX Researchers may focus on: * Usability and Tactical Research ... Research Ops and Enablement - building systems and frameworks for scalable research At more senior ...

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

Smartsheet

Manager, UX Research

$155K - $187K/yr

We're hiring a Manager of UX Research to join our world class UX Research team. Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide ...

The Timberline Group

Sr. UX Designer

Saint Louis, MO · Remote

Actions - weekly DXE updates and 1o1s; cross-functional partnership w/ Product Management, Engineering, UX Research, Analytics, Design Ops; various design leadership requests; ongoing design ...

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How much do ux research ops jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ux research ops in the United States is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $39.66 per hour, depending on experience, location, and employer.

How much does an UX researcher get paid?

The average salary for a UX researcher typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Entry-level roles may start around $60,000, while senior positions can exceed $130,000, especially in tech hubs. Compensation often includes benefits such as health insurance and professional development opportunities.

Is UX research still in demand?

UX research remains a vital part of product development, with demand growing as companies prioritize user-centered design. Professionals in UX research, including skills in user testing, data analysis, and tools like usability testing software, are sought after across various industries.

What is UX research ops?

UX research operations (UX research ops) is a specialized role focused on managing the processes, tools, and logistics involved in conducting user research. It includes coordinating research activities, maintaining research repositories, and supporting researchers with workflows to ensure efficient and consistent user insights collection.

How does a UX Research Ops professional typically support research teams in managing participant recruitment and logistics?

UX Research Ops professionals play a key role in streamlining participant recruitment by creating efficient processes for sourcing, screening, and scheduling participants. They often manage databases, coordinate with vendors, and ensure compliance with privacy regulations. Additionally, they handle logistical tasks such as managing incentives, preparing consent forms, and troubleshooting last-minute changes. This support allows researchers to focus on study design and analysis, resulting in smoother research operations and better study outcomes.

Is AI replacing UX research?

AI is not replacing UX research but is increasingly used as a tool to assist researchers in analyzing data, identifying patterns, and generating insights more efficiently. UX research professionals still rely on human judgment, empathy, and contextual understanding to interpret user behaviors and inform design decisions. Skills in research methods, data analysis, and familiarity with AI tools remain valuable in the field.

What is the difference between Ux Research Ops vs Ux Researcher?

AspectUx Research OpsUx Researcher
Primary FocusManaging research processes, tools, and logisticsConducting user research, interviews, and usability testing
Required SkillsResearch operations, project management, data handlingUser research methods, data analysis, user empathy
Work EnvironmentSupports research teams, often in cross-functional settingsDirectly interacts with users and stakeholders

Ux Research Ops focuses on streamlining research processes and supporting research teams, while Ux Researcher is hands-on with conducting user research. Both roles are essential in the UX field but serve different functions within the research ecosystem.

What are the key skills and qualifications needed to thrive as a UX Research Operations Specialist, and why are they important?

To thrive as a UX Research Operations Specialist, you generally need strong organizational skills, project management experience, and a solid understanding of UX research methodologies, often backed by a degree in a relevant field. Familiarity with research repository tools (like Dovetail), participant management platforms, and data privacy regulations is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset are soft skills that set top candidates apart. These skills ensure efficient research processes, high-quality insights, and seamless collaboration between researchers and stakeholders.
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Ux Research Ops jobs near you
Infographic showing various Ux Research Ops job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 78% Full Time, 1% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,998 per year, or $26.9 per hour.
UX Research Ops

UX Research Ops

OneTrust

Atlanta, GA

Other

Posted 12 days ago

Job description

The Challenge

Design, scale, and continuously improve the systems, governance, and infrastructure that enable highquality UX research to happen efficiently and consistently across the organization. This role functions as the operational backbone of the research practice, allowing researchers and product designers to focus on insight generation while ensuring research is ethical, discoverable, and strategically impactful. This role enables strategic research by design, ensuring the right studies happen faster, insights are trusted, and research compounds over time instead of being lost in silos.

Your Mission
  • Design and maintain research systems that support planning, execution, synthesis, and reuse of research across teams.
  • Own tooling administration and governance (e.g. Pendo, Maze), including permissions, standards, documentation, and taxonomy.
  • Act as a trusted thought partner and coach to UX Designers, PMs, and cross-functional partners on research processes, systems, and tools. 
  • Ensure research systems scale as volume and contributors grow.
  • Build and manage recruitment and participant experience channels, resources, and governance to support efforts of research team and design/PM teams.
  • Develop templates and guides to support research artifacts that activate insights and clearly document data sources, inputs, methodologies, and limitations.
  • Partner with Legal, Security, and Product to uphold consent, privacy, and compliance standards.
  • Ensure insights are searchable, credible, and reusable using field best practices and emerging technologies for efficiency, context awareness, and reliability. 
  • Develop templates for reports, readouts, and research plans that improve consistency and stakeholder trust.
  • Create onboarding materials, training, and documentation for researchers and collaborators.
  • Evaluate and responsibly integrate AI tools to improve efficiency (e.g., synthesis support, tagging, pattern discovery) while maintaining research rigor, human judgment, and ethic
  • Collaborate with Research team to continually improve research activation, quality, and efficiency.
You Are
  • Strong systems thinker, voraciously curious and has a service design mindset
  • Experience conducting quantitative and qualitative research for B2B, Enterprise SaaS environments 
  • Comfort working in a highly regulated industry 
  • Experience with research insights management, recruitment systems, and analytics tools
  • Comfort operating at both tactical (templates, tooling) and strategic (capability building) levels
  • Strong organizational skills, with a drive to continuously improve systems and tools to meet the needs of the team
  • Ability to enhance research practice using AI tools while maintaining the integrity of the research and adhering to and implementing responsible, ethical AI practices (e.g. risk assessment, bias mitigation, quality and accuracy reviews)
  • Ability to operate with high autonomy for a wide range of activities and self-motivated with a "spot the problem, find the people, ask the questions, identify the solution" attitude

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