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Utilization Manager Jobs in Rochester, NY (NOW HIRING)

RN Care Manager

Rochester, NY · On-site

$37 - $45/hr

Under general direction of the Clinical Manager, the RN Care Manager's central role integrates and coordinates access and utilization management, proactive patient management, care facilitation and ...

... and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager coordinates care along with unit staff ...

Pharmacy Specialist Level 1

Newark, NY · On-site

$20.50 - $26.50/hr

Requires minimum of two (2) years experience as a Pharmacy Utilization Management Specialist. * Requires prior customer service/service quality initiative experience. Why Should You Apply? * Health ...

RN Case Manager PC/FM

Rochester, NY · On-site

$37 - $45/hr

Under general direction of the Clinical Manager, the RN Care Manager's central role integrates and coordinates access and utilization management, proactive patient management, care facilitation and ...

Care Manager-RN

Rochester, NY · On-site

$82K - $113K/yr

Three (3) years of acute hospital care, case management or utilization management experience preferred * Excellent oral and written communication and interpersonal skills * Good understanding of ...

RN Care Coordinator

Rochester, NY · On-site

$77K - $93K/yr

... and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager may manage clinical aspects of patient ...

Clinical Pharmacist

Rochester, NY · On-site

$116K - $139K/yr

Utilization Management (UM) Focus: The clinical pharmacist position is responsible for and participates in a wide range of provider, patient, employer initiatives and programs. The pharmacist ...

Utilization Management (UM) Focus: The clinical pharmacist position is responsible for and participates in a wide range of provider, patient, employer initiatives and programs. The pharmacist ...

Showing results 21-40

Utilization Manager information

See Rochester, NY salary details

$38.5K

$89.8K

$165.3K

How much do utilization manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for utilization manager in Rochester, NY is $89,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $108,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utilization manager?

To thrive as a Utilization Manager, you need a solid background in healthcare management, case review, and knowledge of insurance regulations, often supported by a degree in nursing, healthcare administration, or a related field. Familiarity with utilization management software, electronic health records (EHRs), and certification such as Certified Case Manager (CCM) are typically required. Strong analytical thinking, communication, and negotiation skills help Utilization Managers effectively coordinate care and collaborate with providers. These skills ensure appropriate resource use, regulatory compliance, and optimal patient outcomes within healthcare organizations.

What are some common challenges faced by utilization managers, and how can they be addressed?

Utilization Managers often face challenges such as balancing cost containment with patient care quality, navigating complex insurance policies, and managing high caseloads. To address these, effective communication with healthcare providers and payers is essential, as is staying current with regulatory requirements and best practices. Building strong relationships within interdisciplinary teams and leveraging data analytics tools can also help Utilization Managers make informed decisions and improve workflow efficiency.

What is a utilization manager?

A utilization manager works in the insurance industry to analyze health care needs in medical cases and determine further patient care. In this career, your job duties include conducting interviews to determine what services you register for and cutting down on unnecessary costs. You may review medical records and compile documentation to improve care and report your findings. Skills in management, customer service, and health care services are vital in this career. Job experience in nursing is a benefit when applying for utilization manager positions. Additional qualifications include a bachelor’s degree and medical case management certificate.

What is the difference between Utilization Manager vs Utilization Coordinator?

AspectUtilization ManagerUtilization Coordinator
CertificationsOften requires healthcare or case management certificationsMay have similar certifications but less emphasis on management
Work EnvironmentTypically in healthcare organizations, overseeing utilization review processesSupports daily operations, assisting with case documentation and scheduling
Employer & Industry UsageCommon in healthcare, insurance, and managed care companiesFound in similar settings, often working under Utilization Managers

In summary, a Utilization Manager generally has broader responsibilities, overseeing utilization review and resource allocation, while a Utilization Coordinator focuses on supporting daily tasks and documentation. Both roles are integral in healthcare settings but differ in scope and level of responsibility.

What are the most commonly searched types of Utilization jobs in Rochester, NY? The most popular types of Utilization jobs in Rochester, NY are:
What are popular job titles related to Utilization Manager jobs in Rochester, NY? For Utilization Manager jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Utilization Manager jobs? Cities near Rochester, NY with the most Utilization Manager job openings:
Infographic showing various Utilization Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $89,822 per year, or $43.2 per hour.

Medical Director, Children's Behavioral Health

Lthc

Rochester, NY • On-site

Full-time

Medical, Dental, Retirement

Re-posted 4 days ago


Job description

Job Description:

Summary:

This position assists the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit. This role supports the HARP line of business.

Essential Accountabilities:

Level I

  • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities. Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services. Supports effective implementation of performance improvement initiatives for capitated providers.
  • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members. Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements.
  • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership. Oversees the activities of physician advisors. Utilizes the services of medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. Participates in provider network development and new market expansion as appropriate. Assists in the development and implementation of physician education with respect to clinical issues and policies.
  • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components. Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care. Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality. Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment.
  • Develops alliances with the provider community through the development and implementation of the medical management programs. May represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues, as needed. Represents the business unit at appropriate state committees and other ad hoc committees
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.

Level II (in addition to Level I Accountabilities)

  • Reviews medical literature and applies evidence-based principles using high proficiency skills for a broad range of clinical services.
  • Reviews internal trend reports to assess present and future needs and opportunities.
  • Interacts with regulatory and accreditation agencies as assigned.
  • Provides clinical support to the Sales and Marketing divisions
  • Provides clinical leadership for the implementation of new utilization/case/quality management initiatives

Minimum Qualifications:

Level I

  • Current New York State licensed physician.
  • Minimum 5 years of experience in a BH managed care settings or BH clinical setting (at least 2 of which are in a clinical setting).
  • Board certification in general psychiatry or certification in addiction medicine or certification in the subspecialty of addiction psychiatry.
  • Appropriate training and expertise in general psychiatry and/or addiction disorders.
  • Ability to identify, analyze and resolve complex medical issues.
  • Skills in evidence-based medicine.
  • Strong interpersonal skills essential for communication to staff at all levels of the organization.,
  • Basic skill sets in electronic communication systems such as e-mail and Word.

Level II (in addition to Level I Minimum Qualifications)

  • Superior evidence-based medicine skill set
  • Strong interpersonal skills essential for communication to physicians in the community.
  • Strong verbal presentation skills to lead internal and external discussions at board levels
  • Advanced skill sets in electronic communication systems such as e-mail, Word, PowerPoint, and Excel.

Physical Requirements:

  • Works from a desk most of the time.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

$202,000.00 - $303,000.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.