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Utility Customer Service Jobs in Oregon (NOW HIRING)

L5 Processing Utility "C" Shift

Hermiston, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L5 Processing Utility "C" Shift Location: Hermiston, OR Job Requisition ID: Req-271335 Time Type ... Our customer base includes international food service providers, restaurants, and households in ...

Utility Technician

Tualatin, OR · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Tualatin, OR · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Regional Business Manager II

Bend, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of three to five years of experience in account or community management or utility customer service or other related experience. * Management skills including the ability to establish ...

Utility Technician

Woodburn, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Canby, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Portland, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Astoria, OR · On-site

$25.45 - $35.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Saint Paul, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Portland, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Damascus, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Astoria, OR · On-site

$25.45 - $35.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Marylhurst, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Sherwood, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Lafayette, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Regional Business Manager II

Grants Pass, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of three to five years of experience in account or community management or utility customer service or other related experience. * Management skills including the ability to establish ...

Utility Technician

Merlin, OR · On-site

$20.52 - $28.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Oregon City, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Tualatin, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Utility Technician

Beaverton, OR · On-site

$23.94 - $33.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

Showing results 41-60

Utility Customer Service information

What are the key skills and qualifications needed to thrive in utility customer service, and why are they important?

A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.

What are considered utility customer service jobs?

Utility customer service jobs involve assisting customers with billing, service inquiries, and account management for utility companies such as electricity, water, gas, or telecommunications providers. These roles often require strong communication skills, familiarity with billing software, and the ability to resolve customer issues efficiently.

What is a utility customer service?

A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.

What are some typical daily tasks for someone working in utility customer service?

As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.

What are popular job titles related to Utility Customer Service jobs in Oregon?

For Utility Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Utility Customer Service jobs in Oregon look for?

The top searched job categories for Utility Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Utility Customer Service jobs?

Cities in Oregon with the most Utility Customer Service job openings:

Infographic showing various Utility Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

L5 Processing Utility "C" Shift

Lamb Weston

Hermiston, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Lamb Weston rating

6.9

Company rating: 6.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

240th of 438 rated food and drinks producers


Job description

Requisition Number: Req-271335
Position Title:
External Description: Title: L5 Processing Utility "C" Shift
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Location: Hermiston, OR
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Job Requisition ID: Req-271335
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Time Type: Full time
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About Lamb Weston
You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.Â
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar â€" together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Job Description Summary
              Â
The processing utility operator will be able to safely and efficiently operate and adjust all processes for multiple pieces of equipment; monitors line flow and waste; corrects problems which affect quality and production costs; makes line changes as directed by the Production / Package Lead or Team Leader.  The process utility operator will be willing and able to seamless change positions between current qualified jobs to meet plant needs on their respective shift. Process Utility Operators can be asked to bid into certain positions based on plant need.
Job Description
  • Commit to one year minimum in the position from the date you are qualified for the first position and one year from any subsequent positions they are qualified for. Â
  • During the one-year commitment you may not bid on any single non-interest bid position, beyond the one year the regular bid policy will be followed. Holding the Process Utility Operator position does not result in any specific job rights for the job you are qualified to back up.Â
  • An employee holding the Process Utility Operator position who moves to a different position may be required to work in any of the positions they are qualified in for a period of one year after bidding out.Â
  • Upon successful completion of the prescribed training period, the employee will perform various duties as assigned by the plant management which may include any position within the production area. A Process Utility Operator will be required to be trained/qualified in 4 position’s across the following groups:Â

Fryer Operator GroupÂ
Process Operator GroupÂ
L5 Fryer OperatorÂ
L5 Process Op Â
L5 Cutter Deck OpÂ
L5 Batter OperatorÂ
 L5 ADRÂ
Position training schedule will be made by the company as needed, coverage will also be assigned by the company.Â
  • The Process Utility Operator position is designed to have associates trained/qualified to fill in on shift and for overtime where absences create a need for coverage. Â
  • When a Process Utility Operator employee is trained/qualified in more than one job that needs to be covered at the same time, the company will determine the priority as to which position to cover using the Process Utility Operator employee.  Â
  • Should a Process Utility Operator employee who is training, not be able to meet the job qualification standards for the positions required the process will be followed as set forth in the handbook section covering Training, Pulling a Bid, and Disqualification and training will be discontinued.  Â
  • Process Utility Operator will be included in the overtime rotation for the positions they are qualified for. If there is an absence that requires overtime from within that group of employees, the Process Utility Operator employee will be considered by seniority following the scheduling practices as if they were part of that workgroup.Â
  • The Process Utility Operator will be trained on set positions and for shift preference purposes will be eligible to move shifts only with those Process Utility Operator that can cover the same positions (i.e. an employee is trained to cover the Fryer Operator and Batter Operator positions. That employee may only bump within the group of Process Utility Operator operators trained for those positions).Â
  • The Process Utility Operator may be required to work any shift temporarily (Generally not to exceed 3 months) where they are needed for coverage.Â

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Be an integral part of our Continuous Improvement efforts surrounding these systemsÂ
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Maintains safe work practices at all times and participates in safety programs and assures that safe work practices are followed in all work groups.Â
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Must have the ability to communicate and work with other hourly associates and salaried personnel in a positive manner.Â
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Learn and performs routine checks such as CIL’s and FSIL’s.Â
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Reads, writes and communicates in English by using prints, sketches, diagrams, operating instructions and technical manuals.
Basic & Preferred Qualifications
EDUCATION and or EXPERIENCE:Â
Know limits of equipment and how to avoid deviations, capable of sound trouble shooting. High school diploma or GED is preferred. Â
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LANGUAGE SKILLS:Â
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees in the organization. Â
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MATHEMATICAL SKILLS:Â
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.Â
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REASONING ABILITY:Â
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Â
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PHYSICAL DEMANDS:Â
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Â
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While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand and climb or balance.  The employee is occasionally required to walk, stoop, kneel, crouch, or crawl, and talk, write, or hear.Â
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This position required you to safely lift and carry a 50-pound ladder, and safely lift up to 100 pounds unassisted.  Specific vision abilities required by this job include close, vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Â
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WORK ENVIRONMENT:Â
The work environment characteristics described here are representative of those and employee encounters while performing the essential function of this job.  Reasonable accommodations may be made to enable in individuals with disabilities to perform the essential functions.  Â
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The noise level in the work environment is usually above 85dB and requires hearing protection. Â
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Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Â Some of the most attractive elements of our benefit programs include:
  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness â€" Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services â€" mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
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Anticipated Close Date
The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.
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Anticipated Close Date: 08/22/2026
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Pay Transparency
In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidate's work location, job duties, experience and expertise. A reasonable hourly estimate for this role is listed below.
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Pay Rate or Range: $26,59
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Equal Opportunity Employer
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
City:
State:
Community / Marketing Title: L5 Processing Utility "C" Shift
Company Profile:
Lamb Weston is a leading supplier of frozen potato, sweet potato, appetizer and vegetable products to restaurants and retailers around the world.
For more than 60 years, Lamb Weston has led the industry in innovation, introducing inventive products that simplify back-of-house management for our customer and make things more delicious for their customers.
It's all about seeing the possibilities in potatoes and never, ever settling.
Learn more about us at lambweston.com.
Location_formattedLocationLong: Hermiston, Oregon US

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