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Utility Billing Jobs in Arizona (NOW HIRING)

Town of Oro Valley

Water Utility Operator I

Tucson, AZ · On-site

$41K/yr

... customer billing. ESSENTIAL FUNCTIONS Assists customer service personnel in resolving customer ... One (1) year utility or plumbing type experience. Must possess a valid Class D Arizona driver ...

Town of Gilbert

Customer Service Professional I

Gilbert, AZ · On-site

$21.38 - $31.01/hr

Respond to inquiries and requests for utility billing, business licensing, and permitting; * View the full . _Residency within the State of Arizona is required for all employees. Employees must have ...

DRB Homes

Operations Specialist (1916)

Tempe, AZ · On-site

Overseeing all utility billings, set-ups and transfers. * Entering and providing management with accurate projections and reports. * Maintaining accurate BuildPro entries as directed by management ...

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Utility Billing information

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$13

$21

$36

How much do utility billing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for utility billing in Arizona is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Arizona? The most popular types of Utility Billing jobs in Arizona are:
What are popular job titles related to Utility Billing jobs in Arizona? For Utility Billing jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Arizona look for? The top searched job categories for Utility Billing jobs in Arizona are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $44,667 per year, or $21.5 per hour.

Financial Services Specialist

Wickenburg, Town of (AZ)

Wickenburg, AZ • On-site

$24.82 - $28.86/hr

Full-time

Re-posted 17 days ago

Job description

Job Classification Summary FIRST REVIEW OF APPLICATIONS SCHEDULED FOR THE WEEK OF JULY 13, 2026 JOB CLASSIFICATION SUMMARY Performs a wide variety of journey-level technical bookkeeping and accounting support duties associated with accounts payable and purchasing activities, including explaining and interpreting accounting information. DISTINGUISHING CHARACTERISTICS This is a fully qualified, experienced level administrative classification in the financial services job family. Performs the full range of duties typically associated with a job under general supervision.

Requires solid knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature. Work may vary from basic to more complex duties and issues but are generally within expected parameters. Essential Duties, Knowledge and Skills ESSENTIAL DUTIES The following are intended to describe core work functions of this classification.

While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs. Verifies invoices from vendors for accuracy and obtains department approval for payment and ensure proper GL coding and sales tax. Enters invoices, requisitions and purchase orders in applicable systems.

Process and submits 1099ss. Processes account payable check runs, balance check runs against reports; update general ledge; mail checks. Order office supplies.

Serve as a back-up or utility billing. Responds to inquiries over the phone, in person and via email. Performs related work as assigned.

KNOWLEDGE Principles and practices of accounts payable and accounts receivable; Basic procurement principles and practices; Office procedures, methods, and equipment; Basic mathematical concepts; Computer software including word processing, spreadsheets and database applications; Customer service principles; Basic research methods and techniques; Internal control principles and practices; Applicable Federal, state and local laws, codes, ordinances, rules and regulations; Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities; Customer service principles. SKILLS Researching account information; Maintaining accounting and/or bookkeeping records; Using computers and related software applications; Providing customer service; Performing basic mathematical calculations; Operating standard office equipment; Tabulating, recording, and balancing transactions; Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction. Minimum Qualifications Education and Experience: High School Diploma or GED and 3 years of related experience; or an equivalent combination of directly related education and experience.

Required Certifications/Licenses: N/A To view the full job description, including work environment and physical demands, click HERE

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