Globe, AZ · On-site
$33K - $37K/yr
General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION RECEIVED Works ...
Globe, AZ · On-site
$33K - $37K/yr
General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION RECEIVED Works ...
Globe, AZ · On-site
General Purpose Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 Works daily under the general supervision of ...
Globe, AZ · On-site
General Purpose Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 Works daily under the general supervision of ...
Globe, AZ · On-site
$33K - $37K/yr
Job Title Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 Works daily under the general supervision of the ...
Globe, AZ · On-site
$33K - $37K/yr
Job Title Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 Works daily under the general supervision of the ...
Globe, AZ · On-site
$33K - $37K/yr
Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints. * Balance ...
Globe, AZ · On-site
$33K - $37K/yr
Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints. * Balance ...
Globe, AZ · On-site
$33K - $37K/yr
Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints. * Balance ...
Globe, AZ · On-site
$33K - $37K/yr
Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints. * Balance ...
$22.34 - $27.92/hr
Research and resolve customer questions regarding utility billing, payments, and City services. * Assist customers with registering for and navigating online account services, including online ...
New
$22.34 - $27.92/hr
Research and resolve customer questions regarding utility billing, payments, and City services. * Assist customers with registering for and navigating online account services, including online ...
New
Tucson, AZ · On-site
$19 - $25.75/hr
Describe you experience with the use of utility billing systems, mapping, and asset management systems. 3.Describe your skill level/knowledge of Microsoft Office applications (Word, Excel, and Access ...
Tucson, AZ · On-site
$19 - $25.75/hr
Describe you experience with the use of utility billing systems, mapping, and asset management systems. 3.Describe your skill level/knowledge of Microsoft Office applications (Word, Excel, and Access ...
Tucson, AZ · On-site
$19 - $25.75/hr
Describe you experience with the use of utility billing systems, mapping, and asset management systems. 3.Describe your skill level/knowledge of Microsoft Office applications (Word, Excel, and Access ...
Tucson, AZ · On-site
$19 - $25.75/hr
Describe you experience with the use of utility billing systems, mapping, and asset management systems. 3.Describe your skill level/knowledge of Microsoft Office applications (Word, Excel, and Access ...
Exposure to utility billing and field operations workflows Additional Requirements: * Strong communication and problem‑solving skills * ITIL Foundation (preferred) Regards, Raja Srinivas email ...
Quick apply
Exposure to utility billing and field operations workflows Additional Requirements: * Strong communication and problem‑solving skills * ITIL Foundation (preferred) Regards, Raja Srinivas email ...
$19.86 - $22.91/hr
... utility billing meter infrastructure. Incumbents will work with certified operators under close supervision. JOB CLASSIFICATION SUMMARY Job Classification Title: Utilities Operator Trainee Working ...
$19.86 - $22.91/hr
... utility billing meter infrastructure. Incumbents will work with certified operators under close supervision. JOB CLASSIFICATION SUMMARY Job Classification Title: Utilities Operator Trainee Working ...
El Mirage, AZ · On-site
$19.86 - $22.91/hr
... utility billing meter infrastructure. Incumbents will work with certified operators under close supervision. JOB CLASSIFICATION SUMMARY Job Classification Title: Utilities Operator Trainee Working ...
El Mirage, AZ · On-site
$19.86 - $22.91/hr
... utility billing meter infrastructure. Incumbents will work with certified operators under close supervision. JOB CLASSIFICATION SUMMARY Job Classification Title: Utilities Operator Trainee Working ...
Flagstaff, AZ · On-site
$19.48 - $29.22/hr
Performs advanced troubleshooting to identify and resolve discrepancies between the physical water meter, the meter reading (AMR/AMI) system, and the utility billing system, using diagnostic software ...
Flagstaff, AZ · On-site
$19.48 - $29.22/hr
Performs advanced troubleshooting to identify and resolve discrepancies between the physical water meter, the meter reading (AMR/AMI) system, and the utility billing system, using diagnostic software ...
Flagstaff, AZ · On-site
$19.48 - $29.22/hr
Performs advanced troubleshooting to identify and resolve discrepancies between the physical water meter, the meter reading (AMR/AMI) system, and the utility billing system, using diagnostic software ...
Flagstaff, AZ · On-site
$19.48 - $29.22/hr
Performs advanced troubleshooting to identify and resolve discrepancies between the physical water meter, the meter reading (AMR/AMI) system, and the utility billing system, using diagnostic software ...
Oro Valley, AZ · On-site
$41K/yr
Water Utility Opening Date: 05/20/2026 Closing Date: Continuous POSITION SUMMARY First Review of ... and customer billing. ESSENTIAL FUNCTIONS * Assists customer service personnel in resolving ...
Oro Valley, AZ · On-site
$41K/yr
Water Utility Opening Date: 05/20/2026 Closing Date: Continuous POSITION SUMMARY First Review of ... and customer billing. ESSENTIAL FUNCTIONS * Assists customer service personnel in resolving ...
Be Seen First
Tucson, AZ · On-site
$45K - $66K/yr
... customer billing. Able to complete the assigned routes in a timely and accurate manner ... utility; OR an equivalent combination of education and experience. The salary range for this ...
Quick apply
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Tucson, AZ · On-site
$45K - $66K/yr
... customer billing. Able to complete the assigned routes in a timely and accurate manner ... utility; OR an equivalent combination of education and experience. The salary range for this ...
Be Seen First
Tucson, AZ · On-site
$45K - $66K/yr
... customer billing. Able to complete the assigned routes in a timely and accurate manner ... utility; OR an equivalent combination of education and experience. The salary range for this ...
Quick apply
Be Seen First
Tucson, AZ · On-site
$45K - $66K/yr
... customer billing. Able to complete the assigned routes in a timely and accurate manner ... utility; OR an equivalent combination of education and experience. The salary range for this ...
$18.50 - $25/hr
Project Billing Specialist opportunity with Traylor Bros., Inc! Traylor Bros., Inc. (TBI) is one of ... Required Skills Position Summary Our customer is a utility in Arizona looking to add 2,000 MW of ...
$18.50 - $25/hr
Project Billing Specialist opportunity with Traylor Bros., Inc! Traylor Bros., Inc. (TBI) is one of ... Required Skills Position Summary Our customer is a utility in Arizona looking to add 2,000 MW of ...
Prescott, AZ · On-site
$29.56/hr
Utility Person Business Reporting Unit: UNSG Prescott Gas Construction FLSA Status: Non-Exempt ... for billing damage to company property , keep log of customer over a quarter pound of pressure ...
Prescott, AZ · On-site
$29.56/hr
Utility Person Business Reporting Unit: UNSG Prescott Gas Construction FLSA Status: Non-Exempt ... for billing damage to company property , keep log of customer over a quarter pound of pressure ...
Prescott, AZ · On-site
$29.56/hr
Utility Person Business Reporting Unit: UNSG Prescott Gas Construction FLSA Status: Non-Exempt ... for billing damage to company property , keep log of customer over a quarter pound of pressure ...
Prescott, AZ · On-site
$29.56/hr
Utility Person Business Reporting Unit: UNSG Prescott Gas Construction FLSA Status: Non-Exempt ... for billing damage to company property , keep log of customer over a quarter pound of pressure ...
$16 - $21.75/hr
... utilities service, payments, bills and programs and performs a variety of complex accounting ... Conducts special investigations of non-routine billing discrepancies and makes personal contact ...
$16 - $21.75/hr
... utilities service, payments, bills and programs and performs a variety of complex accounting ... Conducts special investigations of non-routine billing discrepancies and makes personal contact ...
$13.66 - $15.78
21% of jobs
$16.12 is the 25th percentile. Wages below this are outliers.
$15.78 - $17.90
23% of jobs
The median wage is $18.52 / hr.
$17.90 - $20.02
18% of jobs
$21.45 is the 75th percentile. Wages above this are outliers.
$20.02 - $22.14
18% of jobs
$22.14 - $24.25
14% of jobs
$24.25 - $26.37
3% of jobs
$26.37 - $28.49
0% of jobs
$28.49 - $30.61
0% of jobs
$30.61 - $32.73
1% of jobs
$32.73 - $34.84
1% of jobs
$34.84 - $36.96
0% of jobs
$13
$21
$36
To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.
A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.
A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.
$33K - $37K/yr
Full-time
Re-posted 8 days ago
General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION RECEIVED Works daily under the general supervision of the Water Office Supervisor. This position is being classified as a finance department position.
ESSENTIAL DUTIES AND RESPONSIBILITIES Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints. Balance daily till and prepare daily bank deposit. Accept and process payments and fees in CASELLE and online.
Process penalties for delinquent Utility accounts Prepare and mail delinquent notices Pursue collection of delinquent Utility accounts; including establishing and monitoring payment schedules and creating civil court summons for said collections Process work orders for utility disconnections, reconnections, new orders, and other public works service requests. Oversee accuracy of meter readings and direct rereading of meters when there are inconsistencies. Oversee billings for correctness and accuracy, recalculates any bills that have been issued improperly.
Create and submit bill file to outsourced printers for mailing. File; Utility applications, terminations, and payment stubs; Civil court summons and dismissals; Service orders and Blue stakes Schedule monthly billing cycles via Microsoft Outlook Schedule deliveries, removals, exchanges, and repairs with Right Away Disposal (our third-party trash company) Perform other duties as assigned. DESIRED MINIMUM QUALIFICATIONS Education and Experience: High School diploma or GED, prefer AA in accounting or related field.
Two-year experience working with customers while balancing multiple duties and responsibilities. Necessary Knowledge, Skills and Abilities: Working knowledge of computers and electronic data processing Working knowledge of modern office practices and procedures Working knowledge of governmental utility billing principles and practices Some knowledge of public works operations Ability to perform arithmetic computations accurately and quickly Ability to communicate effectively verbally and in writing Ability to establish successful positive working relationships Ability to work under pressure and/or frequent interruptions Ability to work with angry or difficult customers SPECIAL REQUIREMENTS None TOOLS AND EQUIPMENT USED Personal computer, word processing and spreadsheet software; central financial computer; 10-key calculator, phone, base radio, fax and copy machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
