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Utility Operations Manager Jobs in Arizona (NOW HIRING)

Utilities Manager

Kingman, AZ · On-site

$85K - $119K/yr

About The Role CITY OF KINGMAN UTILITIES MANAGER PUBLIC WORKS Learn more about our Benefits ... Practical understanding of enterprise fund operations, utility rate considerations, infrastructure ...

Operations Manager

Chandler, AZ · On-site

$110K - $140K/yr

We are seeking an Operations Manager to support the safe, reliable, and efficient operations of ... Strong understanding of operations and maintenance practices, plant equipment, utilities, and ...

Communicate effectively with utility clients * Handle scheduling and operational issues * Promote a ... Manage labor and operational expenses * Utilize operational data for decision-making Required ...

Operations Manager

Chandler, AZ · On-site

$110K - $140K/yr

We are seeking an Operations Manager to support the safe, reliable, and efficient operations of ... Strong understanding of operations and maintenance practices, plant equipment, utilities, and ...

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Utility Operations Manager information

See Arizona salary details

$28.9K

$59.1K

$110.4K

How much do utility operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for utility operations manager in Arizona is $59,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Arizona? For Utility Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Arizona look for? The top searched job categories for Utility Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Utility Operations Manager jobs? Cities in Arizona with the most Utility Operations Manager job openings:
Infographic showing various Utility Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,134 per year, or $28.4 per hour.

Utility Operations Program Manager

Hearthstone Holdings, Inc.

Glendale, AZ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

DUTIES & RESPONSIBILITIES
  • Support and oversee the operation, maintenance, and performance of water, wastewater, reclaimed water, and related utility infrastructure systems.
  • Monitor system performance, maintenance activities, and operational data to ensure safe, reliable, and compliant utility services.
  • Assist with the development and implementation of standard operating procedures, preventive maintenance programs, and emergency response plans.
  • Conduct field inspections and review operational reports, work orders, and maintenance records.
  • Support compliance with all applicable federal, state, and local regulations, permits, and water quality requirements.
  • Assist with regulatory inspections, audits, reporting, permit administration, and corrective actions.
  • Provide technical guidance and operational support to Operations Managers and staff.
  • Promote a culture of safety, accountability, teamwork, and continuous improvement.
  • Support employee training, certification programs, workforce development initiatives, and emergency preparedness activities.
  • Assist with staffing coordination, on-call schedules, and employee development planning
Contractor, Asset, and Maintenance Management
  • Oversee the performance of contract operators, consultants, maintenance providers, and service vendors.
  • Monitor contractor compliance with contractual requirements, regulatory obligations, and service standards.
  • Support preventive and predictive maintenance programs and asset management initiatives.
  • Maintain asset records and operational documentation while identifying maintenance priorities, asset replacements, and system improvements.
  • Plan, coordinate, manage, and support the implementation of capital improvement, infrastructure rehabilitation, maintenance, and operational projects to enhance system reliability, regulatory compliance, operational efficiency, and long-term asset sustainability.
  • Provide operational input during project design, construction, startup, and commissioning.
  • Review engineering reports, plans, specifications, and project impacts.
  • Assist in developing short- and long-term capital improvement plans and identifying infrastructure improvement opportunities.
  • Assist in preparing, administering, and monitoring operating and capital budgets.
  • Support budget forecasting, cost estimating, financial analysis, and expenditure monitoring.
  • Identify opportunities to improve operational efficiency and reduce costs while maintaining service quality and regulatory compliance.
  • Investigate and assist in resolving customer concerns related to utility services.
  • Provide technical assistance and operational support to customers, contractors, consultants, and internal departments.
  • Support communications related to operational activities, service disruptions, emergency events, and infrastructure projects.
  • Participate in emergency preparedness, response, recovery, and continuity of operations activities.
  • Support responses to outages, overflows, equipment failures, contamination events, and natural disasters.
  • Assist with organizational resiliency and risk management initiatives.
  • Participate in after-hours emergency response and on-call rotations as required
SUPERVISORY RESPONSIBILITIES
The team member in this role will:
  • Serve as an Individual Contributor without supervisory responsibilities.
  • Support and contribute towards team goals and objectives.
LEVELING
The Utilities Operations Program Manager performs work with a high degree of autonomy and applies advanced professional knowledge to lead major portions of highly complex and specialized projects, influences methods and solutions, provides guidance to others, and contributes to functional strategic planning efforts.
REQUIRED SKILLS & ABILITIES
  • Comprehensive knowledge of water treatment, production, storage, and distribution systems; wastewater collection and treatment systems; reclaimed water and recharge operations; utility asset management; maintenance practices; SCADA, telemetry, instrumentation, and control systems; and applicable federal, state, environmental, and safety regulations.
  • Knowledge of budget development, financial management, procurement processes, contract administration, OSHA requirements, confined space entry procedures, and utility safety programs.
  • Strong leadership, organizational, analytical, and problem-solving skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to evaluate system performance, identify operational improvements, and support strategic and operational decision-making.
  • Excellent verbal, written, and interpersonal communication skills with the ability to build and maintain effective working relationships with employees, contractors, consultants, regulatory agencies, customers, and other stakeholders.
  • Ability to exercise sound judgment and make effective decisions during both routine operations and emergency situations.
  • Demonstrated commitment to safety, regulatory compliance, operational excellence, continuous improvement, and customer service.
EDUCATION & WORK EXPERIENCE
  • Requires a bachelor's degree in Water Technology, Environmental Science, Engineering, Utility Management, Construction Management, or related field
  • -and-
  • At least 10 years of progressively responsible experience in water and wastewater utility operations or related field
  • Must possess and maintain valid driver's license.
  • Must possess or obtain within one (1) year of hire, and maintain:
    • Grade 3 Water Distribution Operator Certification or equivalent
    • Grade 3 Water Treatment Operator Certification or equivalent

- OR -
  • Requires a High School Diploma or equivalent
  • -and-
  • At least 14 years of progressively responsible experience in water and wastewater utility operations or related field, preferably to include experience with utility system operations, regulatory compliance, infrastructure maintenance, and operational planning.
  • Must possess and maintain valid driver's license.
  • Must possess or obtain within one (1) year of hire, and maintain:
    • Grade 3 Water Distribution Operator Certification or equivalent
    • Grade 3 Water Treatment Operator Certification or equivalent
  • Experience with utility system operations, regulatory compliance, infrastructure maintenance, and operational planning preferred.
  • Experience overseeing water treatment, wastewater treatment, distribution, collection, and maintenance programs strongly preferred.
  • At least three (3) years of progressively responsible supervisory, management, or leadership experience strongly preferred.
PHYSICAL REQUIREMENTS
The ideal candidate must be able to fulfil the following physical requirements of the job with or without a reasonable accommodation:
  • Remain stationary for extended periods of time, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities.
  • Lift, push, and/or pull up to 25 lbs. occasionally.
  • Operate a computer and other office productivity machinery as necessary.
  • Communicate with others to accurately exchange information and ideas.
  • Hear sufficiently to allow general and phone communications.
  • Visual acuity to read standard text on screens and documents, observe surroundings, recognize hazards, and perform tasks safely.
  • Observe details at close range.
  • Problem solve, prioritize tasks, and interpret and understand written documents.
WORK CONTEXT
  • This is a full-time exempt salaried position.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.