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Utility Customer Service Jobs in Arizona (NOW HIRING)

City of Goodyear, AZ

Utility Locator

Goodyear, AZ · On-site

$25.99 - $38.58/hr

The Utility Locator will also serve as a field arm for customer service representatives and assist in responding to customer inquiries. The ideal candidate will possess at least 3 years of experience ...

Nexdine Hospitality

$22/hr

Representing not only the client but NEXDINE as well, this Utility needs to exhibit great customer service in all aspects of this job. Rounds Essential Functions and Key Tasks: * Wash dishes ...

City of Goodyear

Utility Locator

Goodyear, AZ

$25.99 - $38.58/hr

The Utility Locator will also serve as a field arm for customer service representatives and assist in responding to customer inquiries. The ideal candidate will possess at least 3 years of experience ...

Town of Gilbert

Customer Service Professional I

Gilbert, AZ · On-site

$21.38 - $31.01/hr

The Customer Service Professional I reports to the Customer Service Supervisor. The primary job ... Respond to inquiries and requests for utility billing, business licensing, and permitting; View the ...

UniSource Energy Services

Utility Person

Prescott, AZ

$29.56/hr

Utility Person Business Reporting Unit: UNSG Prescott Gas Construction FLSA Status: Non-Exempt ... customer service to both internal and external customers. Perform other duties as assigned by ...

Town of Cave Creek, AZ

Utility Worker I/II

Cave Creek, AZ · On-site

$21.88 - $38.12/hr

Utilities Opening Date: 07/01/2026 Description The next review of applications is scheduled for ... Reads water meters and responds to customer service requests. Works closely with other divisions ...

Town of Cave Creek

Utility Worker I/II

Cave Creek, AZ

$21.88 - $38.12/hr

Reads water meters and responds to customer service requests. Works closely with other divisions ... Utility Workers will be required to be on an On-Call Rotation that may require work outside of the ...

City of Tucson Arizona

Utility Service Technician I

Tucson, AZ · On-site

$19 - $25.75/hr

Submits investigation reports to the customer service team for billing updates or corrections ... Utilizes the utility billing and asset management systems to create, document and close work orders ...

Tucsonaz

Utility Service Technician I

Tucson, AZ

$19 - $25.75/hr

Submits investigation reports to the customer service team for billing updates or corrections ... Utilizes the utility billing and asset management systems to create, document and close work orders ...

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Utility Customer Service information

See Arizona salary details

$11

$22

$35

How much do utility customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for utility customer service in Arizona is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.79 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Utility customer service roles typically do not pay $4,000 a week without a degree; however, high-paying jobs that can reach this level often include sales positions, real estate brokers, or skilled trades like electricians or plumbers with experience and certifications. These roles may require strong communication skills, industry-specific training, or licensing but not necessarily a college degree.

How can I make $2000 a week working from home?

Utility customer service roles typically pay hourly wages that may not reach $2000 weekly unless working overtime or multiple shifts. To earn higher income from home, consider developing specialized skills, taking on multiple part-time positions, or pursuing remote roles with higher pay scales such as technical support or sales, which may offer commission opportunities. Certifications in customer service or related fields can also improve earning potential.

How to get into utility work?

To enter utility customer service, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with utility systems, and sometimes certifications or training in utility operations can improve job prospects. Entry-level positions often require on-the-job training and understanding of safety protocols in utility environments.

What are the key skills and qualifications needed to thrive in the Utility Customer Service position, and why are they important?

A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.

What is the highest paid customer service job?

In customer service roles, managerial positions such as Customer Service Managers or Directors tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles in technical support or corporate account management can also command higher pay, especially with relevant certifications and experience.

What is a Utility Customer Service job?

A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.

What are some typical daily tasks for someone working in Utility Customer Service?

As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.

What are popular job titles related to Utility Customer Service jobs in Arizona? For Utility Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Arizona look for? The top searched job categories for Utility Customer Service jobs in Arizona are:
What cities in Arizona are hiring for Utility Customer Service jobs? Cities in Arizona with the most Utility Customer Service job openings:
Utility Customer Service jobs near you
Infographic showing various Utility Customer Service job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,610 per year, or $22.4 per hour.
Representative, Customer Service

Representative, Customer Service

Liberty Utilities Co.

Litchfield Park, AZ • On-site

$15.75 - $21.50/hr

Other

Medical, Retirement, PTO

Posted 12 days ago

Liberty Utilities rating

7.4

Company rating: 7.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

 

At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

 

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you'll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Are you ready to be the face of Liberty and provide outstanding service to our customers? As a Customer Service Representative, you'll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests. If you thrive in a fast-paced call center environment, enjoy problem-solving, and are passionate about creating positive customer experiences, we want to hear from you! Join our team and contribute to our mission of sustaining energy and water for life.

Accountabilities
  • Manage high-volume inbound calls, efficiently addressing customer inquiries and resolving concerns related to billing, service requests, and account issues
  • Process payments, credit card transactions, and applications for new utility service, ensuring accuracy and timeliness
  • Generate and manage service orders, providing customers with updates on service requests
  • Maintain accurate records of customer interactions and transactions, ensuring a high level of attention to detail
  • Handle routine cash drawer management and balance transactions at the end of each day
  • Perform other responsibilities as requested by leadership to support overall team objectives
Education and Experience
  • High school diploma or equivalent required
  • 3+ years of experience in a call center or high-volume customer service environment
  • Bilingual in English/Spanish required
  • Ability to manage a large volume of calls with professionalism, patience, and efficiency
  • Strong communication skills, both verbal and written, to interact effectively with a diverse customer base
  • Previous cash handling experience is a plus
  • Empathy, problem-solving skills, and a positive attitude to help create an exceptional customer service experience
  • Valid state driver's license

8am-5pm PST, subject to change based on business needs.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization-it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

  • Customer Centric
  • Integrity
  • Entrepreneurial
  • Teamwork
  • Owner mindset
  • Outcome focused
  • Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

What Liberty Utilities employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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