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Utility Customer Service Jobs in Arizona (NOW HIRING)

Representative, Customer Service

Litchfield Park, AZ ยท On-site

$15.75 - $21.50/hr

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international ... As a Customer Service Representative, you'll play a key role in delivering exceptional customer ...

Demonstrate superior seamless customer service, integrity, and commitment to innovation efficiency and fiscally responsible activity What You'll Do * Extensive analysis and reconciliation of utility ...

Customer Service Specialist

Somerton, AZ ยท On-site

$14 - $18.50/hr

... Finance, Utilities, and Public Works Departments. * Answers calls and emails; gathers details ... Customer Service (preferred) OR an equivalent combination of education, training, and experience.

$22/hr

Representing not only the client but NEXDINE as well, this Utility needs to exhibit great customer service in all aspects of this job. Rounds Essential Functions and Key Tasks: * Wash dishes ...

Be Seen First

Tempe company who assists builders, contractors, utility companies, and the general public with ... Customer service: 1 year (Preferred) * Bilingual skills a plus Employment pre-requisites: Arizona ...

Water Utility Opening Date: 05/20/2026 Closing Date: Continuous POSITION SUMMARY First Review of ... Assists customer service personnel in resolving customer concerns and completing work orders.

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Utility Customer Service information

See Arizona salary details

$11

$22

$35

How much do utility customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for utility customer service in Arizona is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Utility Customer Service position, and why are they important?

A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.

What is a Utility Customer Service job?

A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.

What are some typical daily tasks for someone working in Utility Customer Service?

As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.

What are popular job titles related to Utility Customer Service jobs in Arizona? For Utility Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Arizona look for? The top searched job categories for Utility Customer Service jobs in Arizona are:
What cities in Arizona are hiring for Utility Customer Service jobs? Cities in Arizona with the most Utility Customer Service job openings:
Infographic showing various Utility Customer Service job openings in Arizona as of June 2026, with employment types broken down into 3% As Needed, 54% Full Time, and 43% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,610 per year, or $22.4 per hour.

UTILITY CUSTOMER SERVICE SUPERVISOR

City of Buckeye, AZ

Buckeye, AZ โ€ข On-site

$68K - $103K/yr

Full-time

Posted 13 days ago


Job description

Salary : $68,723.20 - $103,105.60 Annually
Location : City Hall: 530 E. Monroe Avenue Buckeye, AZ
Job Type: Full-Time, Regular
Job Number: 1959
Department: Finance
Opening Date: 06/15/2026
Closing Date: 6/28/2026 11:59 PM Mountain
Description
Job posting graphic for Title at the City of Buckeye. Select the link above for the full accessible text version of this posting.
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City benefit plans are subject to change at any time.
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What is the highest level of education you have completed?
  • High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate or JD

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How many years of experience do you have of progressively responsible billing and customer service?
  • 0 - 1 year
  • 1 - 3 years
  • 3 - 5 years
  • 5 - 7 years
  • 7 or more years

Required Question