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Utility Billing Manager Jobs in Iowa (NOW HIRING)

... utilities billing. * Serve as an engineering liaison to the University's Planning, Design and Construction for Facilities Management. Review engineering drawings and specifications, construction ...

Shipping Utility

Lenox, IA · On-site

$13.50 - $16.25/hr

Use and understand various paperwork including but not limited to bill of lading, prints, schedules ... Dependability - Follows instructions, responds to management direction, and takes responsibility.

Shipping Utility

Lenox, IA · On-site

$13.50 - $16.25/hr

Use and understand various paperwork including but not limited to bill of lading, prints, schedules ... Dependability - Follows instructions, responds to management direction, and takes responsibility.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service Clerk

Boone, IA · On-site

$15.50 - $19/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Forest City, IA · On-site

$14.75 - $20/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service Clerk

Boone, IA · On-site

$15.50 - $19/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

New

Utilities Technical Lead

Des Moines, IA · On-site

$73K - $218K/yr

You Are: Looking for Experienced Utilities OpenText, SAP IS-U, Cloud and Agentic AI Technical ... management, document archiving, SAP content integrations, billing correspondence, customer ...

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Sioux City, IA · On-site

$15.75 - $21.50/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

New

Customer Service

Forest City, IA · On-site

$14.75 - $20/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Showing results 21-40

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Iowa? For Utility Billing Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Iowa look for? The top searched job categories for Utility Billing Manager jobs in Iowa are:
What cities in Iowa are hiring for Utility Billing Manager jobs? Cities in Iowa with the most Utility Billing Manager job openings:
Infographic showing various Utility Billing Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


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Job description

Facility Engineer

Apply now Job no: 494314
Work type: Staff Full-Time
Location: Elon Main Campus
Categories: Facilities

Title: Facility Engineer

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Finance and Administration

Department: Facilities Management

Location: Elon Main Campus

Position Summary

Provides assistance to the various divisions in Facilities Management with engineering support for the management, maintenance and repair of campus facilities and infrastructure. Ensure oversight of technical designs for the department's repairs to building systems and small construction contracts; engineering support and assistance to the division departments maintaining the campus buildings' electrical, plumbing, heating/air-conditioning, and other systems; and provides oversight of Elon's energy management program and monitoring of utility usage.

Benefits of Working at Elon

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
28 annual days off, including holidays and vacation.
Immediate tuition remission for undergraduate courses
Tuition remission for approved graduate-level courses after 12 months of employment.
Retirement plan with an 8 percent contribution from the university.
Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
Free use of campus fitness facilities.
Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor's degree in mechanical or electrical engineering with more than 8 years of experience with the following relevant work experience: Mechanical or electrical engineering design or project management in large commercial or educational facilities.

Knowledge, Skills, and Abilities

Position requires a broad-based knowledge of all phases of major building design, construction, and maintenance methods with a strong background in mechanical equipment and HVAC systems, including energy management system interfaces. Knowledgeable in design and operation of building systems; specification writing and interpretation; construction budgeting and control; and a basic understanding of current federal, state, and local environmental rules, regulations, and building codes.

Required Other Training, Certifications, or Licensing

A Professional Engineer's (PE) license is required. Certified Energy Manager, LEED, and/or PMP certification is desirable.

Job Duties

  • Responsible for the development of proposals, studies and engineering drawings for repair/replacement of mechanical systems in the areas of heating, ventilation, air conditioning, plumbing, and fire protection systems to support Facilities Management initiatives.
  • Provides leadership and direction for the BAS Application Engineer, Maintenance Engineer, and Utilities Clerk in the operation, expansion and utilization of building controls, existing preventive maintenance program, and utilities billing.
  • Serve as an engineering liaison to the University's Planning, Design and Construction for Facilities Management.  Review engineering drawings and specifications, construction submittals, and other documents to ensure compliance with university standards.  Responsible for the management of the Elon's Facilities Management technical library, plans/as-built drawings and university mapping.  Maintain, monitor and manage all major equipment warranties.
  • Serves as the University's Energy Manager, advising Facilities Management leadership of desirable energy conservation initiatives.  Monitor and analyze energy consumption, budgeting and costs; oversee campus metering and energy monitoring programs; identify funding opportunities; and coordinate energy retrofit projects and energy audits, including a retro-commissioning/monitoring-based commissioning process for campus facilities.
  • Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon's foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.

Special Instructions to Applicants: Emergency Operations Support

Advertised: 08 Jun 2026 Eastern Daylight Time
Applications close:

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