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Utility Billing Manager Jobs in Iowa (NOW HIRING)

GovernmentJobs.com

City Clerk

Carlisle, IA · On-site

$50K - $60K/yr

City Hall is made up of the City Administrator, City Clerk, Financial Manager, and Utility Billing Clerk. This active department oversees many of the administrative and financial functions for the ...

3B Healthcare, Inc.

Temp - Laboratory

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

New

3B Healthcare, Inc.

Temp - Laboratory

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

New

3B Healthcare, Inc.

Temp - Laboratory

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

New

3B Healthcare, Inc.

Temp - Laboratory

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

New

3B Healthcare, Inc.

Temp - Laboratory

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

New

3B Healthcare, Inc.

Temp - Dietitian

Sioux City, IA · On-site

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

City of Dubuque

Finance Intern

Dubuque, IA

$20.74/hr

... utility billing, audit work papers, bank reconciliations, accounts payable, accounts receivable ... Work is reviewed by the Finance Manager through oral and written reports, conferences and results ...

Resource Innovations

Energy Engineer

Des Moines, IA · On-site +1

Use the company's virtual energy management software platform to review facility performance ... Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment ...

City of Dubuque, IA

Finance Intern

Dubuque, IA · On-site

$20.74/hr

... utility billing, audit work papers, bank reconciliations, accounts payable, accounts receivable ... Work is reviewed by the Finance Manager through oral and written reports, conferences and results ...

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All JobsUtility Billing JobsUtility Billing Manager JobsUtility Billing Manager Jobs in Iowa

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Iowa? For Utility Billing Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Iowa look for? The top searched job categories for Utility Billing Manager jobs in Iowa are:
What cities in Iowa are hiring for Utility Billing Manager jobs? Cities in Iowa with the most Utility Billing Manager job openings:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Utility Revenue Specialist

MNCP Staffing

Davenport, IA • On-site

$78K - $78K/yr

Full-time

Re-posted 24 days ago

Job description

My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.
Schedule: Hours 8:00 AM – 4:30 PM with ½ hour lunch
Ideal candidates will be recent college grads with a degree in accounting or finance. Excellent opportunity for candidates seeking a foot in the door for a long term career opportunity. Positions are long term with possible conversion to perm down the road.

Job Summary
We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities
  1. Investigate and resolve billing errors utilizing the customer information system (CSS).
  2. Process billing corrections and adjustments in compliance with company procedures and audit standards.
  3. Interpret and apply utility tariffs, billing policies, and regulatory practices.
  4. Research client billing issues as directed.
  5. Maintain detailed records of billing activities using Excel spreadsheets.
  6. Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
  7. Support various ad-hoc billing projects as needed.
Qualifications
  1. High school diploma or equivalent required; bachelor’s degree in business or related field preferred.
  2. Proficient with the MS Office Suite including Outlook, Word, and Excel.
  3. Strong analytical and organizational skills with high attention to detail.
  4. Ability to manage deadlines effectively in a fast-paced environment