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Utility Billing Manager Jobs in Iowa (NOW HIRING)

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

... management of care to patients. The traveler may be asked to float within the same discipline ... Current Utility Bill * Lease/Rental Agreement * Mortgage Statement/Bill * Homeowner's or Renter ...

... utility billing, audit work papers, bank reconciliations, accounts payable, accounts receivable ... Work is reviewed by the Finance Manager through oral and written reports, conferences and results ...

Use the company's virtual energy management software platform to review facility performance ... Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment ...

Finance Intern

Dubuque, IA ยท On-site

$20.74/hr

... utility billing, audit work papers, bank reconciliations, accounts payable, accounts receivable ... Work is reviewed by the Finance Manager through oral and written reports, conferences and results ...

Energy Engineer

Madison, WI ยท On-site +1

Use the company's virtual energy management software platform to review facility performance ... Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment ...

... utility bill payments, check cashing, money order sales, and dry-cleaning orders. Ensures a high ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

... utility bill payments, check cashing, money order sales, and dry-cleaning orders. Ensures a high ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Quanta's focus on the utility industry and HBK's focus on constructability in our designs has made ... bills of material * Oversee underground route design including directional boring, trenching ...

... utilities billing. * Serve as an engineering liaison to the University's Planning, Design and Construction for Facilities Management. Review engineering drawings and specifications, construction ...

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Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Iowa?

For Utility Billing Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Iowa look for?

The top searched job categories for Utility Billing Manager jobs in Iowa are:

What cities in Iowa are hiring for Utility Billing Manager jobs?

Cities in Iowa with the most Utility Billing Manager job openings:

Infographic showing various Utility Billing Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Software Developer II - Utility Billing Software (Front End, Angular)

NISC

Cedar Rapids, IA โ€ข Hybrid

$101K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Company Overview:ย 

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities andbroadbandsacross North America. Our mission is to deliver technology solutions and services that are Member-focused, qualitydrivenand valued priced. We exist to serve ourMembersand help them serve their communities through our innovative software products,servicesand outstanding customer support. NISC has beenranked inComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.ย 

Ourย Membersย have over 18ย million endย customers (residential and businesses who receive power, internet,ย televisionย and/or telephone services) that our enterprise software solution enables ourย Membersย to compete effectively in the industry, while excelling in customer service.ย 


Position Overview:ย 

NISC is always seeking out talented software developers & engineers who are motivated, collaborative, and excited to solve complex challenges.ย We'reย especially interested in individuals with experience working on aย full stack, heavier front endย development team.ย 

We look for individuals who thrive in a team environment, are committed toย accomplishingย shared goals, and are eager to learn and innovate. This position would be on ourย iVUEย Connectย Utility Customer Care & Billing Softwareย Development team, which is NISC's solution providing functionality toย dynamic pricing options and help utility companies provide enhanced customer service to theirย Membersย (customers).ย 


Essential Functions:ย 

  • Design and build responsive web applications
  • Stand up RESTful web services
  • Container-driven development (Kubernetes, microservices)
  • Collaborate with cross-functional teams to research, design, and implement new features
  • Research, analyze, and resolve moderately complex customer issues and bugs
  • Unit test and integration test code as needed
  • Follow all established software development methodologies and procedures
  • Explore and prototype intelligent agent-based features that enhance user experience or automate workflows
  • Other duties as assignedย 

Desired Experience and Skills Preferred:ย 

  • Generally,ย requiresย 5+ years' experience in software development
  • Proficient with Angularย and/orย TypeScriptย 
  • Javaย or other object-oriented programming experience
  • Experience with RDBMS (Postgres, Oracle)
  • Experience with automated testing methods (Unit, Integration, Contract, End-to-end)
  • Experience with cloud technology stack (AWS, Kubernetes, Spring Boot, Kafka, SSO, Cassandra)
  • Proficient in developing responsive content and managing performance optimization
  • Understanding of modern software engineering principles (managing complexity, abstraction, separation of concerns, modularity, cohesion, coupling)
  • Working knowledge of web trends, architecture, and deployment patterns
  • Experience with Git, including branching/merging workflows
  • Understanding of Test-Driven Development and validating acceptance criteria
  • Experience with JIRA, Confluence, Bitbucket, Bamboo
  • Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
  • Commitment to NISC's Statement of Shared Valuesย 

Work Schedule:ย 

  • Hybrid from the following office location:
    • Cedar Rapids, IA
    • Lake Saint Louis, MO
    • Mandan, ND
  • Hybrid Schedule:Minimum of working 3daysper week out of an office location and ability to work up toall 5days a week from an office location.
  • Required Days from an Office Location:ย Tuesday and Wednesday - the thirdrequiredday will be up to the candidate and their supervisor to choose.ย ย 

NISC's Shared Values & Competencies:ย 

We'reย a cooperative, which meansย we'reย ownedby the Members we serve. It also means that our focus is on taking care of ourย Membersย and our employees, rather than having a big bottom line. Quality service and innovative technology start with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.ย 

  • Integrity - We are committed to doing the right thing - always.
  • Relationships - We are committed to building and preserving lasting relationships.
  • Innovation - We promote the spirit of creativity and champion new ideas.
  • Teamwork - We exemplify the cooperative spirit by working together.
  • Empowerment - We believe individuals have the power to make a difference.
  • Personal Development - We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.ย 

Benefits:ย 

  • Medical,ย Dentalย and Vision Insurance.
  • Health Savings Account (HSA) with $100 monthly contributions from NISC. ย 
    • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
  • Dependent Care Flexible Spending Account (FSA) thru Paylocity.
  • Fully covered life insurance up to x3 annual base salary.
  • Fully covered short- and long-term disability.
  • 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
  • PTO accrual levels dependent on years of service, 120 Life Leave Event hours, Holiday Week, and 9 paid holidays.
  • $2,500 Interest-FREE technology loan program.
  • $25,000 employee educational assistance program.
  • Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
  • Employee Assistance Program; assisting employees and dependents with virtually any life event.
  • Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.ย 

Desired Education:ย 

  • Bachelor's Degree in a Computer Science-related field or equivalent experience.ย 

Minimum Physical Requirements:ย 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employeesย are regularly required toย maintainย a stationary position, move, andย operateย computer keyboards or office equipment.ย 


Disclaimer:ย 

Management mayย modifyย this job description by assigning or reassigning duties and responsibilities at any time.ย 

Key Words:ย 

Angular | TypeScript |ย Automated Testing | Java |ย Spring Boot |ย Agentic AI | AWS Cloud | SQL |ย Postgresย | Kubernetes | Microservices | Agile | Scrum | Database | SDLC | Cross Functionalย ย 


NISC logo

About NISC

Sourced by ZipRecruiter

Industry

Software development

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US