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Utility Billing Assistant Jobs in Indiana (NOW HIRING)

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

Assistant Project Manager

Lebanon, IN · On-site

$65K - $80K/yr

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...

Energy Audit Intern

Valparaiso, IN · On-site

$16.75 - $21.75/hr

... * Assist in conducting on-site and virtual energy audits of buildings and facilities * Collect data on energy usage, lighting, HVAC systems, insulation, and appliances * Analyze utility bills and ...

Energy Audit Intern

Valparaiso, IN · On-site

$14.75 - $19/hr

... * Assist in conducting on-site and virtual energy audits of buildings and facilities * Collect data on energy usage, lighting, HVAC systems, insulation, and appliances * Analyze utility bills and ...

Showing results 41-60

Utility Billing Assistant information

What does a utility billing assistant do?

A Utility Billing Assistant is responsible for supporting the billing process for services such as water, gas, or electricity provided by a utility company. Their duties often include data entry, preparing and sending invoices, processing payments, and responding to customer inquiries about bills. They also help resolve discrepancies, maintain accurate records, and ensure timely billing cycles. This role requires attention to detail, basic accounting skills, and good communication abilities.

What are the key skills and qualifications needed to thrive as a utility billing assistant?

To thrive as a Utility Billing Assistant, you need strong numerical accuracy, attention to detail, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and customer information systems is important, and some employers may require experience with specific platforms like Tyler Technologies or Munis. Excellent communication, problem-solving, and customer service skills help in addressing billing inquiries and resolving issues efficiently. These skills ensure accurate billing, timely revenue collection, and positive customer interactions, which are critical for utility service operations.

What are some common challenges faced by utility billing assistants and how can they be managed?

Utility Billing Assistants often encounter challenges such as handling billing discrepancies, managing large volumes of customer inquiries, and staying updated with frequent changes in billing software or regulations. Success in this role requires keen attention to detail, strong organizational skills, and effective communication to resolve issues efficiently. Building a good rapport with both customers and team members can help streamline processes, while ongoing training ensures familiarity with the latest industry practices and technology.

What is the difference between Utility Billing Assistant vs Customer Service Representative?

AspectUtility Billing AssistantCustomer Service Representative
CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOffice setting, billing departmentsOffice or call center, customer interaction
Industry UsageUtilities, municipal servicesVarious industries including utilities
Primary FocusProcessing bills, data entryHandling customer inquiries, support

The Utility Billing Assistant primarily focuses on processing utility bills and managing billing data within utility companies or municipal services. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, the Utility Billing Assistant specializes in billing tasks, making it more specific to utility companies.

What is the role of a utility billing assistant?

A utility billing assistant is responsible for processing customer utility bills, maintaining billing records, and ensuring accurate account information. They often use billing software and may handle customer inquiries related to billing issues and payments. Attention to detail and good communication skills are important in this role.

What are the most commonly searched types of Utility Billing jobs in Indiana?

The most popular types of Utility Billing jobs in Indiana are:

What cities in Indiana are hiring for Utility Billing Assistant jobs?

Cities in Indiana with the most Utility Billing Assistant job openings:

Assistant Project Manager

MasTec Inc

Lebanon, IN

$65K - $80K/yr

Full-time

Posted 20 days ago


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

34th of 80 rated construction


Job description

Overview

Reports To: Project Manager, Senior Project Manager or Regional Director  

 

FLSA Status: Exempt

Pay Range: $65,000 - $80,000

SUMMARY OF POSITION:

The Assistant Project Manager’s responsibilities will include but may not be limited to: Assist with the development and execution of project plans & schedules to execute scope safely, efficiently, and cost effectively; Monitor project performance (cost, schedule, scope changes, safety, and quality); Identify resource requirements such as manpower and equipment; Ensure all work is planned, including outages, permits, etc. Other duties as required to accomplish the objectives of the position.


Responsibilities

ESSENTIAL FUNCTIONS:

  • Maintain project databases, working files, field binders, field tickets, etc.
  • Preparation and generation of routine reports and correspondence; some involvement in preparing more complex reports.
  • Provides guidance to field personnel in support of work execution.
  • May assist in preparation of proposals, change orders and the estimation process. May calculate and manage smaller scale projects, which would include scheduling, ordering material, billing, etc.
  • Contacts vendors, and researches literature and regulatory requirements.
  • May include pricing change orders.
  • On larger scale projects, the Assistant Project Manager must be capable of stepping in at any point and help with any
  • number of tasks.
  • May assist in the estimating process.
  • Other duties as assigned to support the Project Manager

Qualifications

DESIRED MINIMUM QUALIFICATIONS:

Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work.

  • Bachelor’s Degree in Construction Management, Engineering, or equivalent combination of related education and experience.
  • Knowledge of advanced functions of Word, Excel, Outlook, MS Project, Power Point, and Internet Explorer.
  • Ability to read and understand civil, architectural, structural, mechanical plans and specifications as they relate to electrical and/or other utility work.
  • Effective analytical and problem-solving skills with great ability to prioritize workload and meet deadlines.
  • Exceptional interpersonal communication, presentation, and writing skills.
  • Strong attention to detail required executing tasks.
  • Ability to multi-task, prioritize and possess strong time-management skills.
  • Well organized, team player, professional and energetic.
Qualifications:

DESIRED MINIMUM QUALIFICATIONS:

Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work.

  • Bachelor’s Degree in Construction Management, Engineering, or equivalent combination of related education and experience.
  • Knowledge of advanced functions of Word, Excel, Outlook, MS Project, Power Point, and Internet Explorer.
  • Ability to read and understand civil, architectural, structural, mechanical plans and specifications as they relate to electrical and/or other utility work.
  • Effective analytical and problem-solving skills with great ability to prioritize workload and meet deadlines.
  • Exceptional interpersonal communication, presentation, and writing skills.
  • Strong attention to detail required executing tasks.
  • Ability to multi-task, prioritize and possess strong time-management skills.
  • Well organized, team player, professional and energetic.
Education:UNAVAILABLEEmployment Type: FULL_TIME

What MasTec employees say

Pay

Benefits

Hours and flexibility

Workplace

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