Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Coordinate marketing/resume materials * Assist in development of proposal for project work, scope ... Control revenue recognition and billing in accounting software for assigned projects * Forecast ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
Sullivan, IN · On-site
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
Sullivan, IN · On-site
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
Lebanon, IN · On-site
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
Lebanon, IN · On-site
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Assistant Project Manager
$65K - $80K/yr
... billing, etc. * Contacts vendors, and researches literature and regulatory requirements. * May ... other utility work. * Effective analytical and problem-solving skills with great ability to ...
Utility Billing Assistant information
What does a utility billing assistant do?
A Utility Billing Assistant is responsible for supporting the billing process for services such as water, gas, or electricity provided by a utility company. Their duties often include data entry, preparing and sending invoices, processing payments, and responding to customer inquiries about bills. They also help resolve discrepancies, maintain accurate records, and ensure timely billing cycles. This role requires attention to detail, basic accounting skills, and good communication abilities.
What are the key skills and qualifications needed to thrive as a utility billing assistant?
To thrive as a Utility Billing Assistant, you need strong numerical accuracy, attention to detail, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and customer information systems is important, and some employers may require experience with specific platforms like Tyler Technologies or Munis. Excellent communication, problem-solving, and customer service skills help in addressing billing inquiries and resolving issues efficiently. These skills ensure accurate billing, timely revenue collection, and positive customer interactions, which are critical for utility service operations.
What are some common challenges faced by utility billing assistants and how can they be managed?
Utility Billing Assistants often encounter challenges such as handling billing discrepancies, managing large volumes of customer inquiries, and staying updated with frequent changes in billing software or regulations. Success in this role requires keen attention to detail, strong organizational skills, and effective communication to resolve issues efficiently. Building a good rapport with both customers and team members can help streamline processes, while ongoing training ensures familiarity with the latest industry practices and technology.
What is the difference between Utility Billing Assistant vs Customer Service Representative?
| Aspect | Utility Billing Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; basic computer skills | High school diploma; communication skills |
| Work Environment | Office setting, billing departments | Office or call center, customer interaction |
| Industry Usage | Utilities, municipal services | Various industries including utilities |
| Primary Focus | Processing bills, data entry | Handling customer inquiries, support |
The Utility Billing Assistant primarily focuses on processing utility bills and managing billing data within utility companies or municipal services. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, the Utility Billing Assistant specializes in billing tasks, making it more specific to utility companies.
What is the role of a utility billing assistant?
A utility billing assistant is responsible for processing customer utility bills, maintaining billing records, and ensuring accurate account information. They often use billing software and may handle customer inquiries related to billing issues and payments. Attention to detail and good communication skills are important in this role.
What are the most commonly searched types of Utility Billing jobs in Indiana?
The most popular types of Utility Billing jobs in Indiana are:
What cities in Indiana are hiring for Utility Billing Assistant jobs?
Cities in Indiana with the most Utility Billing Assistant job openings:
Project Manager - Utility Infrastructure - Evansville, IN
Evansville, IN • On-site
Full-time
Re-posted 23 days ago
Job description
Overview
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Utility Infrastructure
Position: Project Manager
Location: Evansville, IN
Project Managers oversee all aspects of our design projects, are responsible for their successful execution and delivery (technically, financially), and develop/maintain client relationships. They are expected to have sufficient project experience, technical expertise and communication skills to represent American Structurepoint in a positive and effective manner with clients, governmental agencies and the general public. They are expected to set an example for production staff by properly complying with all company and group policies and procedures.
Responsibilities
Specific Duties
Technical
Project Development/Planning
Project Execution
Project Administration
Quality Assurance
Client Management
Travel
Field Work
Qualifications
Physical Demands:
The physical demands described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Utility Infrastructure
Position: Project Manager
Location: Evansville, IN
Project Managers oversee all aspects of our design projects, are responsible for their successful execution and delivery (technically, financially), and develop/maintain client relationships. They are expected to have sufficient project experience, technical expertise and communication skills to represent American Structurepoint in a positive and effective manner with clients, governmental agencies and the general public. They are expected to set an example for production staff by properly complying with all company and group policies and procedures.
Responsibilities
Specific Duties
- Project Managers work under the direction and mentoring of Team Leaders, Technical Directors and the Group Leader and are expected to be proficient at all of the engineering tasks of Staff and Project Engineers. Must also be proficient at taking full ownership of and managing all aspects of projects from conception to completion.
Technical
- Oversee utility infrastructure planning, studies and design projects, which may include regulatory compliance, funding sources, alternative project delivery, construction, utility management, drinking water (source of supply, treatment, residuals handling, pumping, distribution, storage), wastewater (collection, CSOs, lift stations, treatment, biosolids), and stormwater management (drainage, green infrastructure)
Project Development/Planning
- Prepare scopes of work, fee justifications, and contracts for each project
- Coordinate marketing/resume materials
- Assist in development of proposal for project work, scope of work, services, subconsultant agreements and fees (or work with appropriate staff to get this accomplished)
- Establish a project plan including schedule with major deliverables and quality review milestones, file management, risk register, staffing needs, and budget with man-hour utilization and revenue forecasts
- Coordinate each project with the client, regulatory agencies, utility companies, and land acquisition professionals as necessary to drive the project schedule
- Coordinate each project with other department's schedules through the Group Leader to promote productivity and cooperation among the project team
- Coordinate each project with subconsultants' expertise and work schedules
- Set up project in accounting software
- Other duties as assigned
Project Execution
- Delegating/directing the work of, and mentoring production staff to accomplish project goals within budget and schedule, while maximizing productivity and profitability
- Identify project roadblocks, troubleshoot and resolve them, responding to construction-related problems as quickly as possible
- Serve as representative of firm at all required meetings, leading client coordination, project team coordination (including subconsultants), design, and construction progress. Prepare meeting minutes including discussion topics, major decisions, running action item list, and information needs
- Prepare/conduct technical writing and presentations
Project Administration
- Monitor projects with respect to scope progress, schedule, budget and staffing
- Prepare and distribute project progress reports to client and project team including: items accomplished, items planned, schedule/budget updates, action item list update, information needs, invoicing and accounts receivables
- Manage scope creep by monitoring and documenting progress to determine if additional services are warranted. Aggressively seek additional compensation for work outside the original scope of each project, preparing contract amendments as necessary
- Maintain and share updates with project team: project plan, schedule, risk register, file management, client correspondence documentation
- Monitor/forecast labor needs weekly. Coordinate with Team Leaders, Group Leader and other Project Managers for allocation of personnel to staff each project. Collaborate with other Project Managers to manage workload distribution and project resources
- Control revenue recognition and billing in accounting software for assigned projects
- Forecast revenue projections monthly
- Communicate with Group Leader on potential risks
- Complete project closeout requirements (documentation, archiving, accounting, marketing, resumes, celebration, lessons learned, etc.)
Quality Assurance
- Mentor and provide direct hands-on assistance when teaching new design elements, oral and writing skills to design engineers and technicians
- Supervise the work of all project personnel so each project meets professional standards, follows the established quality management plan, and maintains the established budget and schedule
- Review the final design documents and calculations prepared by Engineers and Technicians for completeness and accuracy prior to every submittal
- Review work that is performed by other engineering disciplines and/or subconsultants to identify and resolve design conflicts and for contract compliance
- Facilitate quality review process for design approach, constructability and accuracy
Client Management
- Be responsive to all client requests
- Maintain positive relationships with clients to resolve all project questions such as project scope, design exceptions, project development process, schedule, extra work, and billings
- Maintain positive relationships with existing clients focused on developing profitable repeat work, communicating with, and providing technical support to, the business development team
Travel
- Occasional day trips to project sites and client meetings
Field Work
- Occasional site visits, construction observation
Qualifications
- Registered engineer with 7+ years diversified utility infrastructure experience (up to one year of graduate school can be considered as part of the years of relevant experience)
- Experience in utility infrastructure engineering and construction projects (drinking water, wastewater, stormwater)
- Proven project management abilities resulting in on-time and on-budget delivery, along with maximizing profitability
- Strong written and verbal communication skills
Physical Demands:
The physical demands described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.
- Prolonged sitting at a computer workstation.
- Ability to communicate clearly both verbally and in writing.
- Close vision for computer and document review.
- Occasional walking, standing, or reaching as necessary.
- Ability to lift up to 15 pounds.
- Consistent, reliable attendance and punctuality.
About American Structurepoint
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
501 - 1,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1966