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User Voice Jobs (NOW HIRING)

Heirloom

Voice Over Talent

Mount Pleasant, SC · On-site

The Role We're searching for the voice of the Heirloom brand-a versatile storyteller who can ... Experience voicing product UI prompts or onboarding. * Comfort with pronouncing archival/media ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

... user training and transition planning. • Execute tasks related to call routing, SIP trunking ... Voice and Unified Communications. • Partner with network engineering and telecom teams on ...

Heirloom Cloud

Voice Over Talent

Mount Pleasant, SC · On-site +1

The Role We're searching for the voice of the Heirloom brand-a versatile storyteller who can ... Experience voicing product UI prompts or onboarding. * Comfort with pronouncing archival/media ...

E*Pro, Inc.

Voice SME

Charlotte, NC · On-site

... UI, Maven deployment utility etc. Experience in designing and developing applications in VXML ... Voice Portal (GVP), Nuance speech recognition, grammar development, Text to speech, Nuance ...

Customers Bank

Network Voice Engineer

Malvern, PA · On-site

As a Network Voice Engineer at Customers Bank, you will be a member of our IT Network team ... Support and maintain Webex Cloud collaboration services, including user provisioning, dial plan ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... user training and transition planning. • Execute tasks related to call routing, SIP trunking ... Voice and Unified Communications. • Partner with network engineering and telecom teams on ...

Customers Bank

Network Voice Engineer

Malvern, PA · On-site

As a Network Voice Engineer at Customers Bank, you will be a member of our IT Network team ... Support and maintain Webex Cloud collaboration services, including user provisioning, dial plan ...

Megan soft Inc

UI/UX Designer (W2 Position)

Dearborn, MI · On-site

$50 - $55/hr

Define how users interact with various interfaces, like gesture controls, voice commands ... Conduct usability testing and user experience research to evaluate the effectiveness and efficiency ...

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User Voice information

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$59.5K

$105.4K

$126.5K

How much do user voice jobs pay per year?

As of Jun 18, 2026, the average yearly pay for user voice in the United States is $105,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a User Voice professional?

A User Voice professional is someone who gathers, analyzes, and represents user feedback to help guide product development and improve user experience. They act as a bridge between users and the product or service team, ensuring that user needs and suggestions are heard and addressed. Their responsibilities may include collecting feedback through surveys, forums, and direct communication, prioritizing suggestions, and working with cross-functional teams to implement improvements.

What are the key skills and qualifications needed to thrive as a User Voice Specialist, and why are they important?

To thrive as a User Voice Specialist, you need strong analytical abilities, experience in user research, and a background in customer experience or product management. Familiarity with survey tools, feedback platforms, and data analysis software is typically required. Excellent communication, empathy, and the ability to synthesize diverse feedback make someone stand out in this position. These skills are crucial for accurately representing user perspectives and driving improvements that enhance product satisfaction and user engagement.

How does a User Voice specialist typically collaborate with product and engineering teams to improve user experience?

A User Voice specialist acts as a bridge between users and internal teams, gathering feedback, analyzing user trends, and communicating insights to product managers and engineers. They often participate in cross-functional meetings, present user data, and advocate for user needs during product planning and development. Regular collaboration ensures that user concerns are addressed, and feature improvements are prioritized effectively. This role requires strong communication skills and the ability to translate user feedback into actionable recommendations.

What is the difference between User Voice vs Customer Experience Specialist?

AspectUser VoiceCustomer Experience Specialist
Primary FocusGathering and analyzing user feedbackEnhancing overall customer experience
Skills & CertificationsUser research, survey tools, data analysisCustomer service, communication, UX principles
Work EnvironmentProduct teams, UX departments, research labsCustomer support centers, marketing, product teams
Industry UsageTech, SaaS, software developmentRetail, hospitality, tech, service industries

While both roles focus on understanding customer needs, User Voice primarily involves collecting and analyzing user feedback to inform product decisions. Customer Experience Specialists work to improve the overall customer journey across multiple touchpoints. The roles often overlap but differ in scope and focus, with User Voice being more data-driven and research-oriented, and Customer Experience Specialists focusing on holistic service improvement.

More about User Voice jobs
What job categories do people searching User Voice jobs look for? The top searched job categories for User Voice jobs are:
User Voice jobs near you
Infographic showing various User Voice job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,447 per year, or $50.7 per hour.

Systems Engineer (Voice)

Cornerstone Defense

Dulles, VA • On-site

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

  • Location: Dulles, Virginia
  • Type: Contract
  • Job #3949

Title: Systems Engineer (Voice)
Location: Dulles, VA
Company Overview:
Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation's toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don't look any further than Cornerstone Defense.
Benefits Overview :
Cornerstone Defense offers a very comprehensive benefits package including, but not limited to: Medical, Dental and Vision Plans * Generous PTO Policy * 401(k) * HSA and FSA options * Life and Disability Insurance * Tuition Reimbursement and Training * Perks at Work Discount Program * Referral Program * Leads Generation Program * CollegeAmerica 529 * Fitness Reimbursement Program * Travel Assistance * Norton Lifelock Benefit Solutions * Life Planning Financial & Legal Services *
Required Education, Experience, & Skills:
We are actively seeking Systems Engineers with a minimum of 3 years' experience. Undergraduate or graduate degree in computer science or computer engineering. Specific skills may include the following:
• Work in an enterprise IT environment with specific tasks related to Voice
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Assist in the design, testing, and deployment of new voice infrastructure
• Support implementation of next-generation voice technologies
• Participate in the system security accreditation process
• Provide certificate management support for secure systems
• Assist with system upgrades, patching, and configuration
• Support new site voice system standups
• Support call center technology deployments, user training, and transition planning
• Contribute to call routing and trunking design within enterprise voice platforms
• Attend meetings with internal teams and clients to gather and understand voice system requirements
• Monitor compliance with established standards, policies, and procedures
• Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
• Learn to provide Tier 4 engineering support under supervision
• Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies
Preferred Education, Experience, & Skills:
• Linux
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• TCP/IP
• H.323
• DNS
• DHCP
• RTP
Certifications
• MCSE certification
• A+ certification
• Network+ certification
• CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
• Cisco Voice certifications
• Juniper certifications

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