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User Voice Jobs (NOW HIRING)

Google

Senior UX Designer, gUP

Boulder, CO · On-site

... voice platforms. You will be at the forefront of transforming our user experiences through AI, leveraging generative technologies to design more intuitive, proactive, and personalized journeys ...

Bearingstar Insurance

$76K - $95K/yr

Knowledge of End User voice services. IP Phones, Sip/H.323 endpoints, CDR, Remote worker, Softphone. ATA, Audio Code. * Strong understanding of e.911 Services and configuration within UC systems ...

Arbella Service Company

$76K - $95K/yr

Knowledge of End User voice services. IP Phones, Sip/H.323 endpoints, CDR, Remote worker, Softphone. ATA, Audio Code. * Strong understanding of e.911 Services and configuration within UC systems ...

OVA.Work

Voice AI

Alpharetta, GA · On-site

... flow • User experience (UX) principles for audio • High emotional intelligence (for agent design) • Strong verbal communication • Ability to adapt scripts for maximum conversational ...

krg technology inc

Voice Engineer 2

Cary, NC · On-site

... overall user experience. - Strong understanding of Network Management implementation and Voice network. Understanding of integrating Cisco Voice networks with other platforms. Experience with ...

AmeriSave Mortgage Corp.

$120K - $140K/yr

Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. * Connect voice bots to internal APIs, CRMs, and knowledge bases to power real ...

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User Voice information

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$59.5K

$105.4K

$126.5K

How much do user voice jobs pay per year?

As of Aug 5, 2026, the average yearly pay for user voice in the United States is $105,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a User Voice professional?

A User Voice professional is someone who gathers, analyzes, and represents user feedback to help guide product development and improve user experience. They act as a bridge between users and the product or service team, ensuring that user needs and suggestions are heard and addressed. Their responsibilities may include collecting feedback through surveys, forums, and direct communication, prioritizing suggestions, and working with cross-functional teams to implement improvements.

What are the key skills and qualifications needed to thrive as a User Voice specialist, and why are they important?

To thrive as a User Voice Specialist, you need strong analytical abilities, experience in user research, and a background in customer experience or product management. Familiarity with survey tools, feedback platforms, and data analysis software is typically required. Excellent communication, empathy, and the ability to synthesize diverse feedback make someone stand out in this position. These skills are crucial for accurately representing user perspectives and driving improvements that enhance product satisfaction and user engagement.

How does a User Voice specialist typically collaborate with product and engineering teams to improve user experience?

A User Voice specialist acts as a bridge between users and internal teams, gathering feedback, analyzing user trends, and communicating insights to product managers and engineers. They often participate in cross-functional meetings, present user data, and advocate for user needs during product planning and development. Regular collaboration ensures that user concerns are addressed, and feature improvements are prioritized effectively. This role requires strong communication skills and the ability to translate user feedback into actionable recommendations.

What is the difference between User Voice vs Customer Experience Specialist?

AspectUser VoiceCustomer Experience Specialist
Primary FocusGathering and analyzing user feedbackEnhancing overall customer experience
Skills & CertificationsUser research, survey tools, data analysisCustomer service, communication, UX principles
Work EnvironmentProduct teams, UX departments, research labsCustomer support centers, marketing, product teams
Industry UsageTech, SaaS, software developmentRetail, hospitality, tech, service industries

While both roles focus on understanding customer needs, User Voice primarily involves collecting and analyzing user feedback to inform product decisions. Customer Experience Specialists work to improve the overall customer journey across multiple touchpoints. The roles often overlap but differ in scope and focus, with User Voice being more data-driven and research-oriented, and Customer Experience Specialists focusing on holistic service improvement.

More about User Voice jobs
What job categories do people searching User Voice jobs look for? The top searched job categories for User Voice jobs are:
User Voice jobs near you
Infographic showing various User Voice job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 72% Physical, 4% Hybrid, and 24% Remote job distribution, with an average salary of $105,447 per year, or $50.7 per hour.

Voice User Interface Designer - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Re-posted yesterday

Job description

Job Description
About Us
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Gather requirements for and design speech and DTMF IVR applications
  • Create call flow diagrams and voice user interface design specifications
  • Work collaboratively with peers and customers to create user-centered IVR designs
  • Conduct usability testing
  • Tune applications for optimum performance
  • Support speech scientist in grammar design and tuning
  • Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology

Background and Skills
  • 5+ years professional experience as a user interface designer
  • Linguistics, cognitive psychology, or behavioral sciences
  • Computer science experience a plus
  • Excellent verbal and written communication skills

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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