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User Voice Jobs Near Me

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

... user cutovers from Cisco to Teams in coordinated migration waves. • Configure Teams call queues, auto attendants, voicemail, and routing policies. • Migrate and validate analog and specialty ...

UX Product Designer, Lead (NJUS)

Columbus, OH · On-site

$102K - $134K/yr

Advocate for and be the voice of the user throughout the product design process from discovery through delivery * Engage in research activities for discovery and validation of solutions * Synthesize ...

UX Product Designer, Lead (NJUS)

Columbus, OH · On-site

$103K - $135K/yr

Advocate for and be the voice of the user throughout the product design process from discovery through delivery * Engage in research activities for discovery and validation of solutions * Synthesize ...

CCaaS Business Analyst

Columbus, OH · On-site

$60 - $70/hr

... user stories, process flows, and solution documentation. This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting, and integrations to ensure the CCaaS ...

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Essential Duties and ResponsibilitiesEnd User & Technical SupportProvide advanced technical support ... Support cellular devices, voice systems, and related communications technologies.Security ...

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Essential Duties and Responsibilities End User & Technical Support * Provide advanced technical ... Administer enterprise voice and communications systems across all company locations. * Coordinate ...

... voice and Poly video endpoints * Develops IT reports, dashboards and automates workflows as required * Recommends process improvement solutions * Development of IT support guides and user training ...

... voice and Poly video endpoints * Develops IT reports, dashboards and automates workflows as required * Recommends process improvement solutions * Development of IT support guides and user training ...

IS&T Technician

New Albany, OH · On-site

$19.50 - $24.75/hr

... voice and Poly video endpoints • Develops IT reports, dashboards and automates workflows as required • Recommends process improvement solutions • Development of IT support guides and user ...

IS&T Technician

New Albany, OH · On-site

$19.50 - $24.75/hr

... voice and Poly video endpoints • Develops IT reports, dashboards and automates workflows as required • Recommends process improvement solutions • Development of IT support guides and user ...

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User Voice information

See salary details

$59.5K

$105.4K

$126.5K

How much do user voice jobs pay per year?

As of Aug 18, 2026, the average yearly pay for user voice in the United States is $105,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What job categories do people searching User Voice jobs look for?

The top searched job categories for User Voice jobs are:

A map of the United States highlighting the number of User Voice job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of User Voice job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Must Have Technical/Functional Skills
• Strong experience with Voice / VoIP management tools and processes
• Strong knowledge and experience with Cisco Unified Call Manager
• Good knowledge and experience with SBC technologies (Oracle)
• Strong understanding of call recording systems (Nice)
• Strong E911 experience
• Good knowledge and familiarity
• with Cisco UCS
• Good experience with general networking technologies
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments.
• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing.
• Perform user cutovers from Cisco to Teams in coordinated migration waves.
• Configure Teams call queues, auto attendants, voicemail, and routing policies.
• Migrate and validate analog and specialty lines (gateways/intercom/paging).
• Coordinate with carriers for number porting and PSTN transitions
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration.
• Update routing tables, dial peers, E911 configurations, and failover paths.
• Support coexistence scenarios during phased migration.
• Provide L2/L3 troubleshooting during pilot and mass migration phases.
• Identify issues in SBC routing, Teams policy conflicts, or device registration failures.
• Handle escalations related to call quality, dropped calls, and network dependencies.
• Create detailed SOPs, migration runbooks, rollback plans, and user guides.
Salary Range: $105,000 -$115,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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