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User Voice Jobs (NOW HIRING)

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Marencor

UI/UX Designer

New York, NY · On-site

$55 - $60/hr

Prototype interfaces for AI copilots, voice assistants, and decision support overlays Required Qualifications: * 6+ years in UI/UX design * Experience designing interfaces for AI/ML products or ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Peraton

Voice & Video Engineer

Washington, DC · On-site

$80K - $128K/yr

In this role, the Voice and Video Engineer will be responsible for configuring, managing ... Provide End User support, to include in-room and external network support with graphical user ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

... user training and transition planning. • Execute tasks related to call routing, SIP trunking ... Voice and Unified Communications. • Partner with network engineering and telecom teams on ...

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All JobsUser Voice Jobs

User Voice information

See salary details

$59.5K

$105.4K

$126.5K

How much do user voice jobs pay per year?

As of Jul 16, 2026, the average yearly pay for user voice in the United States is $105,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a User Voice professional?

A User Voice professional is someone who gathers, analyzes, and represents user feedback to help guide product development and improve user experience. They act as a bridge between users and the product or service team, ensuring that user needs and suggestions are heard and addressed. Their responsibilities may include collecting feedback through surveys, forums, and direct communication, prioritizing suggestions, and working with cross-functional teams to implement improvements.

What are the key skills and qualifications needed to thrive as a User Voice Specialist, and why are they important?

To thrive as a User Voice Specialist, you need strong analytical abilities, experience in user research, and a background in customer experience or product management. Familiarity with survey tools, feedback platforms, and data analysis software is typically required. Excellent communication, empathy, and the ability to synthesize diverse feedback make someone stand out in this position. These skills are crucial for accurately representing user perspectives and driving improvements that enhance product satisfaction and user engagement.

What is user voice?

User Voice is a platform that collects and manages customer feedback to help companies improve their products and services. It often involves analyzing user suggestions, prioritizing feature requests, and integrating feedback into development processes, requiring skills in data analysis and communication tools.

How does a User Voice specialist typically collaborate with product and engineering teams to improve user experience?

A User Voice specialist acts as a bridge between users and internal teams, gathering feedback, analyzing user trends, and communicating insights to product managers and engineers. They often participate in cross-functional meetings, present user data, and advocate for user needs during product planning and development. Regular collaboration ensures that user concerns are addressed, and feature improvements are prioritized effectively. This role requires strong communication skills and the ability to translate user feedback into actionable recommendations.

What is the difference between User Voice vs Customer Experience Specialist?

AspectUser VoiceCustomer Experience Specialist
Primary FocusGathering and analyzing user feedbackEnhancing overall customer experience
Skills & CertificationsUser research, survey tools, data analysisCustomer service, communication, UX principles
Work EnvironmentProduct teams, UX departments, research labsCustomer support centers, marketing, product teams
Industry UsageTech, SaaS, software developmentRetail, hospitality, tech, service industries

While both roles focus on understanding customer needs, User Voice primarily involves collecting and analyzing user feedback to inform product decisions. Customer Experience Specialists work to improve the overall customer journey across multiple touchpoints. The roles often overlap but differ in scope and focus, with User Voice being more data-driven and research-oriented, and Customer Experience Specialists focusing on holistic service improvement.

What jobs can I do with my voice?

Jobs that utilize voice skills include voice acting, voice-over artist, radio host, telemarketer, and virtual assistant. These roles often require clear speech, good communication skills, and sometimes specific training or equipment such as microphones or sound editing software.
More about User Voice jobs
What job categories do people searching User Voice jobs look for? The top searched job categories for User Voice jobs are:
User Voice jobs near you
Infographic showing various User Voice job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $105,447 per year, or $50.7 per hour.
Voice Engineer

Voice Engineer

Bridge Core (BCore)

Chantilly, VA

$175K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Voice Engineer
Chantilly, VA
TS/SCI with Poly
 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia.


We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterpriselevel Cisco Unified Communications solutions across a complex, highly secure environment.

Key responsibilities:

  • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
  • Implement nextgeneration voice system technologies and support firstarticle engineering.
  • Participate in security accreditation activities for all voice systems.
  • Manage PKI/certificate requirements across Cisco UC components.
  • Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
  • Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
  • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
  • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
  • Collaborate with customers and internal teams to gather and refine system requirements.
  • Ensure compliance with enterprise standards, policies, and security procedures.
  • Work within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
  • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

Required Qualifications:   

  • Minimum of eleven (11) years of relevant Voice/UC engineering experience
  • Strong technical expertise in:
  • Working within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • SIP signaling and call flows
  • Secure RealTime Transport Protocol (SRTP)
  • SIP, MGCP, H.323
  • TCP/IP networking
  • MPLS transport environments
  • DNS and DHCP
  • RTP media handling
  • Experience supporting secure, enterprisescale voice environments
  • Ability to troubleshoot complex call routing, signaling, and interoperability issues
  • Strong communication skills for documentation, requirements analysis, and customer interaction

Desired Qualifications

  • Advanced expertise in SIP signaling, call flows, and multivendor integration
  • Experience with H.323 in mixedprotocol environments
  • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
  • Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
  • Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
  • Familiarity with government security accreditation processes and PKI/certificate management
  • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

  • The expected salary range within the Washington, DC metropolitan area is: $175,000 - $195,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


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