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User Voice Jobs (NOW HIRING)

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Voice Bot Engineer

$120K - $140K/yr

Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. * Connect voice bots to internal APIs, CRMs, and knowledge bases to power real ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

UI/UX Designer

New York, NY · On-site

$55 - $60/hr

Prototype interfaces for AI copilots, voice assistants, and decision support overlays Required Qualifications: * 6+ years in UI/UX design * Experience designing interfaces for AI/ML products or ...

Network Voice Engineer I

Omaha, NE · On-site

$45K - $79K/yr

Maximize voice platform performance by monitoring voice metrics, user experience, and peripheral system uptime; provide proactive support to identify and remediate platform issues prior to impacting ...

Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...

Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...

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User Voice information

See salary details

$59.5K

$105.4K

$126.5K

How much do user voice jobs pay per year?

As of Jun 18, 2026, the average yearly pay for user voice in the United States is $105,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a User Voice professional?

A User Voice professional is someone who gathers, analyzes, and represents user feedback to help guide product development and improve user experience. They act as a bridge between users and the product or service team, ensuring that user needs and suggestions are heard and addressed. Their responsibilities may include collecting feedback through surveys, forums, and direct communication, prioritizing suggestions, and working with cross-functional teams to implement improvements.

What are the key skills and qualifications needed to thrive as a User Voice Specialist, and why are they important?

To thrive as a User Voice Specialist, you need strong analytical abilities, experience in user research, and a background in customer experience or product management. Familiarity with survey tools, feedback platforms, and data analysis software is typically required. Excellent communication, empathy, and the ability to synthesize diverse feedback make someone stand out in this position. These skills are crucial for accurately representing user perspectives and driving improvements that enhance product satisfaction and user engagement.

How does a User Voice specialist typically collaborate with product and engineering teams to improve user experience?

A User Voice specialist acts as a bridge between users and internal teams, gathering feedback, analyzing user trends, and communicating insights to product managers and engineers. They often participate in cross-functional meetings, present user data, and advocate for user needs during product planning and development. Regular collaboration ensures that user concerns are addressed, and feature improvements are prioritized effectively. This role requires strong communication skills and the ability to translate user feedback into actionable recommendations.

What is the difference between User Voice vs Customer Experience Specialist?

AspectUser VoiceCustomer Experience Specialist
Primary FocusGathering and analyzing user feedbackEnhancing overall customer experience
Skills & CertificationsUser research, survey tools, data analysisCustomer service, communication, UX principles
Work EnvironmentProduct teams, UX departments, research labsCustomer support centers, marketing, product teams
Industry UsageTech, SaaS, software developmentRetail, hospitality, tech, service industries

While both roles focus on understanding customer needs, User Voice primarily involves collecting and analyzing user feedback to inform product decisions. Customer Experience Specialists work to improve the overall customer journey across multiple touchpoints. The roles often overlap but differ in scope and focus, with User Voice being more data-driven and research-oriented, and Customer Experience Specialists focusing on holistic service improvement.

More about User Voice jobs
What job categories do people searching User Voice jobs look for? The top searched job categories for User Voice jobs are:
Infographic showing various User Voice job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,447 per year, or $50.7 per hour.
Learning & Training Content Coordinator

Learning & Training Content Coordinator

US Tech Solutions

San Francisco, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Description:
  • The Learning & Training Content Coordinator plays a crucial role in supporting and executing partner management initiatives with a focus on training, content creation, and program management.

  • This position works closely with internal teams and stakeholders to ensure successful partner onboarding, training, and ongoing support.

Responsibilities: Training and Content Support:
  • Create comprehensive training materials for users of the GAS platform.

  • Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights.

  • Collaborate with the content team to create content for priority sections.

  • Ensure content is accurately posted to the Help Center and scaled appropriately for various formats (training materials, user manuals).

  • Identify existing content for reuse and areas for new content development.

  • Create both training and user-facing content (e.g., Help Center articles).

Program Support:
  • Provide support by answering questions and addressing concerns related to known issues.

  • Assist with the planning, execution, and management of dealership programs.

  • Design and create actionable reports from available dashboards to inform decision-making.

  • Provide support for ongoing and new partner-related projects.

Experience:
  • 2+ years of experience in a partner enablement, training, or content creation role.
Skills:
  • Experience with learning management systems (LMS) a plus.
Education:
  • Bachelor's degree in Business, Communications, Marketing, or a related field preferred.
About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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