Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights. * Collaborate with the content team to create content for priority sections. * Ensure ...
Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights. * Collaborate with the content team to create content for priority sections. * Ensure ...
Handle the Genesys Cloud platform including user accounts permissions and access control * Collaborate with senior voice engineers colleagues vendors and stakeholders to implement new voice services ...
Quick apply
Handle the Genesys Cloud platform including user accounts permissions and access control * Collaborate with senior voice engineers colleagues vendors and stakeholders to implement new voice services ...
Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Bot Engineer
$120K - $140K/yr
Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. * Connect voice bots to internal APIs, CRMs, and knowledge bases to power real ...
Voice Bot Engineer
$120K - $140K/yr
Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. * Connect voice bots to internal APIs, CRMs, and knowledge bases to power real ...
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Handle the Genesys Cloud platform including user accounts permissions and access control * Collaborate with senior voice engineers colleagues vendors and stakeholders to implement new voice services ...
Quick apply
Handle the Genesys Cloud platform including user accounts permissions and access control * Collaborate with senior voice engineers colleagues vendors and stakeholders to implement new voice services ...
Voice Systems Engineer
Herndon, VA · On-site
... user training, and transition planning • Contribute to call routing and trunking design within enterprise voice platforms • Attend meetings with internal teams and clients to gather and ...
Voice Systems Engineer
Herndon, VA · On-site
... user training, and transition planning • Contribute to call routing and trunking design within enterprise voice platforms • Attend meetings with internal teams and clients to gather and ...
... user and site issues involving phones, softphones, conference systems, and associated devices Assist with migration and modernization efforts as legacy voice services are updated Requirements ...
... user and site issues involving phones, softphones, conference systems, and associated devices Assist with migration and modernization efforts as legacy voice services are updated Requirements ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Voice Engineer
Chantilly, VA · On-site
Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...
Share: Share Infrastructure and End User Technology Operate support - Non Voice with Facebook Share Infrastructure and End User Technology Operate support - Non Voice with LinkedIn Share ...
Share: Share Infrastructure and End User Technology Operate support - Non Voice with Facebook Share Infrastructure and End User Technology Operate support - Non Voice with LinkedIn Share ...
UC/Voice Engineer
Fort Belvoir, VA · On-site
... Support user and site issues involving phones, softphones, conference systems, and associated devices • Assist with migration and modernization efforts as legacy voice services are updated ...
UC/Voice Engineer
Fort Belvoir, VA · On-site
... Support user and site issues involving phones, softphones, conference systems, and associated devices • Assist with migration and modernization efforts as legacy voice services are updated ...
UI/UX Designer
New York, NY · On-site
$55 - $60/hr
Prototype interfaces for AI copilots, voice assistants, and decision support overlays Required Qualifications: * 6+ years in UI/UX design * Experience designing interfaces for AI/ML products or ...
Quick apply
UI/UX Designer
New York, NY · On-site
$55 - $60/hr
Prototype interfaces for AI copilots, voice assistants, and decision support overlays Required Qualifications: * 6+ years in UI/UX design * Experience designing interfaces for AI/ML products or ...
Network Voice Engineer I
Omaha, NE · On-site
$45K - $79K/yr
Maximize voice platform performance by monitoring voice metrics, user experience, and peripheral system uptime; provide proactive support to identify and remediate platform issues prior to impacting ...
Network Voice Engineer I
Omaha, NE · On-site
$45K - $79K/yr
Maximize voice platform performance by monitoring voice metrics, user experience, and peripheral system uptime; provide proactive support to identify and remediate platform issues prior to impacting ...
Senior Voice Engineer
Burlington, NC · Hybrid
Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...
Senior Voice Engineer
Burlington, NC · Hybrid
Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...
The Software Engineer, Voice Interaction will own the full voice pipeline, transforming audio signals into actionable instructions and integrating machine learning models for a seamless user ...
The Software Engineer, Voice Interaction will own the full voice pipeline, transforming audio signals into actionable instructions and integrating machine learning models for a seamless user ...
Handle Critical IPT Voice requirements ... Need to answer user calls basis enquiry, request and complaints on Call usage, Data usage, Plans ...
Quick apply
Handle Critical IPT Voice requirements ... Need to answer user calls basis enquiry, request and complaints on Call usage, Data usage, Plans ...
Senior Voice Engineer
Durham, NC · Hybrid
Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...
Senior Voice Engineer
Durham, NC · Hybrid
Webex Calling and Webex App (cloud calling, hybrid deployments, user provisioning). * Number ... Experience with voice security standards (TLS, SRTP, SBCs). * Experience with enterprise WAN ...
User Voice information
See salary details
$59.5K - $65.6K
3% of jobs
$65.6K - $71.7K
0% of jobs
$71.7K - $77.8K
0% of jobs
$77.8K - $83.9K
0% of jobs
$83.9K - $90K
13% of jobs
$94.4K is the 25th percentile. Wages below this are outliers.
$90K - $96K
13% of jobs
$96K - $102.1K
14% of jobs
The median wage is $105.4K / yr.
$102.1K - $108.2K
15% of jobs
$108.2K - $114.3K
16% of jobs
$115.4K is the 75th percentile. Wages above this are outliers.
$114.3K - $120.4K
14% of jobs
$120.4K - $126.5K
14% of jobs
$59.5K
$105.4K
$126.5K
How much do user voice jobs pay per year?
What is a User Voice professional?
What are the key skills and qualifications needed to thrive as a User Voice Specialist, and why are they important?
How does a User Voice specialist typically collaborate with product and engineering teams to improve user experience?
What is the difference between User Voice vs Customer Experience Specialist?
| Aspect | User Voice | Customer Experience Specialist |
|---|---|---|
| Primary Focus | Gathering and analyzing user feedback | Enhancing overall customer experience |
| Skills & Certifications | User research, survey tools, data analysis | Customer service, communication, UX principles |
| Work Environment | Product teams, UX departments, research labs | Customer support centers, marketing, product teams |
| Industry Usage | Tech, SaaS, software development | Retail, hospitality, tech, service industries |
While both roles focus on understanding customer needs, User Voice primarily involves collecting and analyzing user feedback to inform product decisions. Customer Experience Specialists work to improve the overall customer journey across multiple touchpoints. The roles often overlap but differ in scope and focus, with User Voice being more data-driven and research-oriented, and Customer Experience Specialists focusing on holistic service improvement.

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
The Learning & Training Content Coordinator plays a crucial role in supporting and executing partner management initiatives with a focus on training, content creation, and program management.
This position works closely with internal teams and stakeholders to ensure successful partner onboarding, training, and ongoing support.
Create comprehensive training materials for users of the GAS platform.
Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights.
Collaborate with the content team to create content for priority sections.
Ensure content is accurately posted to the Help Center and scaled appropriately for various formats (training materials, user manuals).
Identify existing content for reuse and areas for new content development.
Create both training and user-facing content (e.g., Help Center articles).
Provide support by answering questions and addressing concerns related to known issues.
Assist with the planning, execution, and management of dealership programs.
Design and create actionable reports from available dashboards to inform decision-making.
Provide support for ongoing and new partner-related projects.
- 2+ years of experience in a partner enablement, training, or content creation role.
- Experience with learning management systems (LMS) a plus.
- Bachelor's degree in Business, Communications, Marketing, or a related field preferred.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000