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User Operations Associate Content Moderation Jobs in Baton Rouge, LA

Carmax

Front Line Manager in Training

Baton Rouge, LA

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... content throughout the program. * Support execution of store procedures and operational processes ...

Carmax

Front Line Manager in Training

Baton Rouge, LA

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... content throughout the program. * Support execution of store procedures and operational processes ...

Journeys

Part-Time Sales Associate

Gonzales, LA

$12 - $16.25/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Genesco

Part-Time Sales Associate

Baton Rouge, LA

$12.25 - $16.50/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Journeys

Part-Time Sales Associate

Baton Rouge, LA · On-site

$12.25 - $16.50/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Journeys

Part-Time Sales Associate

Gonzales, LA · On-site

$12 - $16.25/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Journeys

Part-Time Sales Associate

Baton Rouge, LA · On-site

$12.25 - $16.50/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Journeys

Part-Time Sales Associate

Gonzales, LA · On-site

$12 - $16.25/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Genesco

Part-Time Sales Associate

Baton Rouge, LA · On-site

$12.25 - $16.50/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

Journeys

Part-Time Sales Associate

Baton Rouge, LA · On-site

$12.25 - $16.50/hr

Through strategic artistic partnerships, event sponsorships, exclusive content, creative ... Perform all Operation/Loss Prevention procedures accurately according to policies * Maintain store ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Baton Rouge, LA

User Operations Associate Content Moderation information

See Baton Rouge, LA salary details

$28.8K

$108.6K

$158K

How much do user operations associate content moderation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for user operations associate content moderation in Baton Rouge, LA is $108,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $147,900.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What job categories do people searching User Operations Associate Content Moderation jobs in Baton Rouge, LA look for? The top searched job categories for User Operations Associate Content Moderation jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for User Operations Associate Content Moderation jobs? Cities near Baton Rouge, LA with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
IT Technical Support - Coordinator 1

IT Technical Support - Coordinator 1

The University of New Orleans

Baton Rouge, LA • On-site

Full-time

Posted 24 days ago

Job description

Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
  • Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
  • Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
  • Utilize tracking system to document ticket resolutions.
  • Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e-mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
  • Train and assist end users on technical issues as a form of preventative maintenance.
  • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
  • Travel to various sites as needed to carry out assigned duties.
  • Identify, diagnose, and assist with resolution of network issues as related to end user problems.
  • Restore data from backup systems using designated applications as needed for end user support.
  • Manage all assigned issues being handled by other internal IT units or external contractors.
  • Other tasks as directed.

QUALIFICATIONS
REQUIRED:
  • Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:
  • Advanced degree.
  • Minimum one year of professional experience with OTS information systems or programs utilized by the department.
  • Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
  • Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
  • Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
  • Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
  • Professional customer service experience.

Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

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